At a Glance
- Tasks: Supervise café operations, deliver excellent customer service, and support the team.
- Company: The Flour Pot Bakery, an independent artisan bakery with a focus on quality and community.
- Benefits: Competitive hourly rate, staff discounts, free coffee and lunch, and career progression opportunities.
- Other info: Enjoy a supportive work environment with comprehensive training and development.
- Why this job: Join a passionate team and create a warm atmosphere while developing your leadership skills.
- Qualifications: Previous supervisory experience in hospitality and a passion for food and coffee.
The predicted salary is between 25000 - 30000 £ per year.
The Flour Pot Bakery is an independent artisan bakery and café group based in Brighton, Hove and Worthing. Renowned for our handcrafted breads, pastries, and warm, welcoming atmosphere. We are passionate about quality, community, and sustainability. As we continue to grow, we’re looking for a dedicated and enthusiastic supervisor to support the daily operations of one of our busy cafés.
As a Supervisor at The Flour Pot Bakery, you will play a key role in maintaining smooth café operations, delivering outstanding customer service, and supporting the store team. You will lead by example, ensuring high standards of service, food safety, and cleanliness, while helping to create a warm and positive environment for both staff and customers.
Key Responsibilities:
- Support the General and Assistant Manager in the day-to-day running of the store
- Supervise, motivate, and train front-of-house team members
- Deliver excellent customer service in line with Flour Pot standards
- Ensure a welcoming and friendly atmosphere for all customers
- Monitor product presentation and quality, ensuring consistent standards
- Assist in rota amendments, daily briefings, and shift planning
- Manage stock levels, including ordering and waste control
- Ensure compliance with health and safety and food hygiene regulations
- Place orders for both internal and external suppliers
- Handle customer feedback professionally and efficiently
- Open and close the store, including cash handling and reconciliation duties
Requirements:
- Previous experience in a café, bakery, or hospitality supervisory role
- Passion for food, coffee, and delivering exceptional service
- Strong leadership, communication, and organisational skills
- Ability to remain calm and efficient in a fast-paced environment
- Understanding of basic food safety and hygiene practices (Level 2 Food Safety desirable)
- Flexibility to work early mornings, weekends, and holidays as required
- Barista experience is a strong advantage
What We Offer:
- Competitive hourly rate
- Opportunities for career progression within a growing company
- Staff discounts on all Flour Pot products
- Supportive and inclusive work environment
- Comprehensive training and development opportunities
- Free coffee on shift and lunch whilst on shift
Supervisor - Sydney Street, Brighton and Hove employer: The Flour Pot Bakery
The Flour Pot Bakery is an exceptional employer, offering a vibrant work culture that prioritises collaboration and personal growth. Located in the picturesque West Hove, employees benefit from a supportive environment that encourages hands-on leadership and fosters strong relationships with customers. With opportunities for professional development in the dynamic hospitality sector, joining our team means being part of a community dedicated to excellence and seasonal success.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - Sydney Street, Brighton and Hove
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at The Flour Pot Bakery and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Supervisor - Sydney Street, Brighton and Hove
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at The Flour Pot Bakery that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at The Flour Pot Bakery.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at The Flour Pot Bakery get a sense of who you are beyond your experience!
How to prepare for a job interview at The Flour Pot Bakery
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at The Flour Pot Bakery and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
