At a Glance
- Tasks: Support store management, deliver excellent customer service, and ensure a welcoming atmosphere.
- Company: The Flour Pot Bakery, a vibrant artisan bakery with multiple locations.
- Benefits: Flexible hours, travel expenses covered, and opportunities for career growth.
- Other info: Every day is different, with potential for advancement within the company.
- Why this job: Join a passionate team and enhance your barista skills in a dynamic environment.
- Qualifications: Experience in café or hospitality, strong leadership, and a passion for coffee.
The predicted salary is between 24000 - 30000 £ per year.
The Flour Pot Bakery is a retail and wholesale artisan bakery with stores in Brighton, Hove and Worthing. We are seeking an experienced barista to assist as a key holder across our 12 sites (Brighton, Hove and Worthing). The right candidate will have similar experience in a high quality cafe environment, have a good understanding and passion for the high end coffee world, with practical know how around an espresso machine a must. Creating a fantastic customer experience and workplace environment for your team is crucial to this role, as well as personality, drive and a level head.
The role will include travelling between our 12 Flour Pot sites, the training ground for Brighton and Hove Albion and the AMEX stadium. You will have the responsibility of opening and closing duties when on shift. You will need to be able to travel independently between the stores (driver preferable). When travelling to our stores in Worthing we shall cover petrol costs or train/bus fare. The role will involve needing to get to each store for an open shift which starts at between 6-6:30am (store dependent). As well as the close down procedures should you be rota'd on for a close shift (max finish time 6:30pm). This role is the perfect stepping stone into further career opportunities with the Flour Pot as well as having a great chance for every day to be different.
Key Responsibilities- Support the Store Management and teams in the day to day running of the store
- Deliver excellent customer service in line with Flour Pot standards
- Ensure a welcoming and friendly atmosphere for all customers
- Monitor product presentation and quality, ensuring consistent standards
- Manage stock levels, including ordering and waste control
- Ensure compliance with health and safety and food hygiene regulations
- Handle customer feedback professionally and efficiently
- Open and close the store, including cash handling and reconciliation duties
- Previous experience in a café, bakery, or hospitality key holder or supervisory role
- Passion for food, coffee, and delivering exceptional service
- Strong leadership, communication, and organisational skills
- Ability to remain calm and efficient in a fast paced environment
- Understanding of basic food safety and hygiene practices (Level 2 Food Safety desirable)
- Flexibility to work early mornings, weekends, and holidays as required
- Barista experience is a strong advantage
Flexi Key Holder in Brighton employer: The Flour Pot Bakery
Contact Detail:
The Flour Pot Bakery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flexi Key Holder in Brighton
✨Tip Number 1
Get to know the Flour Pot Bakery vibe! Visit their stores, chat with the staff, and soak up the atmosphere. This will not only help you understand their customer service standards but also give you a chance to show your passion for their brand.
✨Tip Number 2
Brush up on your barista skills! If you’ve got experience with espresso machines, great! If not, consider a quick online course or practice at home. Being able to demonstrate your coffee knowledge during an interview can really set you apart.
✨Tip Number 3
Prepare for those opening and closing duties! Familiarise yourself with cash handling and reconciliation processes. Showing that you’re ready to take on these responsibilities will make you a standout candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Flexi Key Holder in Brighton
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let us know about your love for coffee and the café culture. Share any experiences you've had with espresso machines or high-quality coffee – it’ll show us you’re the right fit for our team!
Highlight Your Customer Service Skills: We want to see how you create fantastic customer experiences! In your application, mention specific examples of how you've gone above and beyond for customers in previous roles. This will help us understand your approach to service.
Be Clear About Your Availability: Since this role involves early mornings and flexibility, make sure to clearly state your availability in your application. Let us know if you can handle those early shifts and how you plan to travel between our stores.
Apply Through Our Website: To make things easier for both of us, please apply through our website. It’s straightforward and ensures your application gets to the right place quickly. We can’t wait to hear from you!
How to prepare for a job interview at The Flour Pot Bakery
✨Know Your Coffee
Make sure you brush up on your coffee knowledge before the interview. Be ready to discuss different brewing methods, espresso machine operation, and what makes a great cup of coffee. Showing your passion for high-quality coffee will definitely impress them!
✨Demonstrate Customer Service Skills
Prepare examples of how you've delivered excellent customer service in previous roles. Think about times when you went above and beyond for a customer or handled feedback professionally. This is crucial for creating that fantastic customer experience they’re looking for.
✨Show Your Leadership Qualities
Since this role involves supporting store management, be ready to talk about your leadership experience. Share specific instances where you led a team or managed a situation effectively. They want to see that you can keep a level head in a fast-paced environment.
✨Plan Your Journey
Given the travel requirements between stores, make sure you have a plan for how you'll get to each location, especially for those early shifts. Mentioning your ability to travel independently will show your commitment and readiness for the role.