Area Manager in Manchester

Who we are

The Floorbrite Group is one of the leading commercial cleaning and facilities service providers in the UK, providing daily, industrial and window cleaning services to all sectors of industry. Our services are already being used by hundreds of companies throughout the Northwest and Yorkshire. With over 50 years experience in the industry and still a family run business, the next generation of Floorbrite will ensure that we still treat our customers with the same care and attention as when we first began in 1972. The Floorbrite Group is committed to creating a work environment that is diverse and is proud to be an equal opportunity employer.

What you'll be doing

The role will essentially be to support the Regional/Area Managers within Leeds providing an excellent service to our clients, including responsibility for recruiting, training, monitoring of stock, ensuring excellent cleaning standards and health and safety compliance.

• To take over a limited number of sites within the region.
• Provision of cover cleaning operatives, often at short notice, and may require the Area Supervisor to personally clean the site if a cover operative cannot be sourced.
• Building a good rapport and understanding staff, identifying training needs and day-to-day management, solving issues and reporting back to the Regional/Area Manager.
• Responsibility for cleaner performance and monitoring; the Regional/Area Manager must be informed of all issues.
• To audit and monitor the standards of cleaning ensuring that agreed standards are consistently delivered.
• Management of all directly employed staff, including recruitment and selection, training, performance management and staff retention and immigration compliance.
• Completion of starter forms to meet published requirements and deadlines.
• Where applicable, attending new client site meetings with sales executive, ensuring setup and provision of staff.
• Adhering to TUPE compliance at all times.
• Attend training and meetings as required.
• Understand and implement the organization, service, standard procedures and policies including, with the guidance of Regional/Area Managers, staff disciplinaries.
• Ensure sites are Health and Safety compliant (report any concerns to the H&S and Compliance Director in writing).
• Provision and maintenance of site reference manuals at all sites in designated area including Health and Safety documentation, COSHH, data sheets and risk assessments, signing in/out books and communication books.
• Monitor materials on site ensuring stock levels are maintained and not excessive.
• Monitor equipment on site making sure they are kept clean and fit for purpose.
• Liaise with Customers and Regional/Area Managers on a regular basis.
• Cover the cleaning of sites at short notice absence and difficult to cover sites.
• Periodic/One off cleans.
• Manage delivery of these.
• Delivering stock to sites.
• Any other ad hoc duties as required by the Regional/Area Manager within the region.

What skills & experience you'll bring to the team

• Confident and of smart appearance, personal presentation to a high standard at all times.
• Previous Supervisory Experience.
• Ability to communicate in a clear and concise manner, with all management and staff disciplines.
• Possess strong interpersonal skills.
• Ability to build relationships.
• Be self-motivated and able to motivate staff.
• Understanding of the need to control costs.
• Possess good organisational skills.
• Proven cleaning industry experience.
• Basic numerical capacity.
• Technical knowledge of cleaning methods and techniques.
• Capable of implementing actions to resolve problems.
• Prioritise quality as a key issue, capable of identifying and implementing quality improvements.
• Ability to assist performance of staff and implement training actions to rectify if needed.
• Appreciation of the need for safe working practices, with the ability to implement company policy and ensure it is adhered to.
• Ability to plan, prioritise and meet deadlines.

* This is not a contractual document and is subject to variation from time to time as circumstances dictate. This job description summarises the main duties and responsibilities of the post and is not a full and exhaustive list of tasks. All Floorbrite staff are expected to demonstrate flexibility and willingness to perform appropriate tasks when the need arises.