At a Glance
- Tasks: Check guests in and out, manage bookings, and provide top-notch customer service.
- Company: Flodigarry Hotel, a family-run gem on the stunning Isle of Skye.
- Benefits: Enjoy 50% off food, gym membership, paid breaks, and live-in accommodation.
- Other info: Full training provided with opportunities for career progression.
- Why this job: Join a friendly team and create unforgettable experiences for guests in a breathtaking location.
- Qualifications: Passion for hospitality and strong communication skills; experience is a plus but not required.
The predicted salary is between 20000 - 25000 £ per year.
About the Flodigarry Hotel: The Flodigarry Hotel is a small, family run hotel situated in the small village of Flodigarry, on the Isle of Skye. The Hotel is surrounded by private grounds all of which looks out to one of the most breath-taking views Scotland has to offer. The Isle of Skye is an incredibly popular holiday destination with people visiting from around the world. It is important that the successful candidate is comfortable working in a fast paced environment but most importantly shares our goal, providing guests with our famous highland hospitality we are known for, ensuring they leave with incredible memories of their experience.
Receptionist Duties include:
- 5 set shifts a week on reception, alternating between morning shifts and afternoon/evening shifts
- Morning shifts consist of checking guests out of the hotel, taking room billing payments and supporting balancing of tills for the end of day
- Afternoon shifts consist of checking guests in to the hotel, helping with luggage, advising guests on hotel amenities, breakfast and dinner service timings
- All shifts consist of taking payments for advance bookings, dealing with guest enquiries via email, telephone, face to face, dinner bookings, liaising with the Restaurant Manager and restaurant team, the Reception Manager and colleagues across other departments
- Using reception databases such as Reslynx Res-Diary, Trust Payments, Lightspeed etc.
Skills/Qualities Required:
- Experience is preferred, although not essential as full training will be provided
- Passion and a genuine interest in hospitality
- Reliable and trustworthy
- Comfortable working days and nights
- Guest focused
- Great attention to detail
- Strong communication
- Ability to work under pressure
- Excellent time management and ability to prioritise tasks
- Confident working independently
- Ability to follow instructions
The Benefits of Working at the Flodigarry Hotel:
- Skye Gym Membership – 24hr access
- 50% Staff Food and Beverage Discount
- High Quality Live in Accommodation available (5 minute walk from hotel)
- Weekly Pay, making it easier for you to manage your finances
- Paid breaks and free quality meals on shift
- Open 365 days a year
- Certified training courses with opportunities to progress
- Professional state of the art equipment in all departments
- A chance to live and work on the beautiful Isle of Skye!
If you are interested in joining our fun, friendly, hardworking team, please apply now or for further information, please contact m.woroniecka@flodigarry.co.uk
Receptionist employer: The Flodigarry Hotel
The Flodigarry Hotel is an exceptional employer, offering a unique opportunity to work in a stunning location on the Isle of Skye, surrounded by breathtaking views. With a strong focus on highland hospitality, employees benefit from a supportive work culture, comprehensive training, and opportunities for professional growth, all while enjoying perks such as a gym membership, staff discounts, and quality live-in accommodation. Join our friendly team and create memorable experiences for guests in a vibrant and rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Tip Number 1
Get to know the Flodigarry Hotel before your interview! Familiarise yourself with their services and the stunning surroundings. This will show your genuine interest in the role and help you connect with the team.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the face of the hotel. Role-play common guest interactions with friends or family to boost your confidence and ensure you're ready for any situation.
✨Tip Number 3
Show off your time management skills! Think of examples from your past experiences where you've successfully juggled multiple tasks. This will demonstrate your ability to thrive in a fast-paced environment like the Flodigarry Hotel.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our friendly team at the Flodigarry Hotel!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let us know why you love hospitality! Share any experiences that highlight your passion for providing excellent service and creating memorable guest experiences.
Tailor Your Application:Make sure to customise your application to fit the role of a receptionist at Flodigarry Hotel. Mention specific skills from the job description, like your attention to detail and ability to work under pressure, to show we’re the right fit for each other.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality shine through, so don’t be afraid to let us know who you are!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates about your application status.
How to prepare for a job interview at The Flodigarry Hotel
✨Know the Hotel Inside Out
Before your interview, take some time to research the Flodigarry Hotel. Familiarise yourself with its history, amenities, and the unique aspects of the Isle of Skye. This will not only show your genuine interest in the role but also help you answer questions more confidently.
✨Showcase Your Hospitality Passion
During the interview, express your passion for hospitality. Share any relevant experiences, even if they are from different sectors. Highlight how you can contribute to the hotel's famous highland hospitality and create memorable experiences for guests.
✨Demonstrate Your Communication Skills
As a receptionist, strong communication is key. Prepare examples of how you've effectively communicated with customers or colleagues in the past. Be ready to discuss how you would handle guest enquiries and ensure smooth interactions at the front desk.
✨Prepare for Fast-Paced Scenarios
Since the hotel environment can be fast-paced, think of situations where you've successfully managed multiple tasks under pressure. Be prepared to discuss how you prioritise tasks and maintain attention to detail, especially during busy periods.
