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- Tasks: Lead and supervise the front of house team to deliver exceptional service.
- Company: Join a busy Inn known for its vibrant food and beverage scene.
- Benefits: Enjoy flexible hours, competitive salary, and access to wages as you earn.
- Why this job: Be part of a dynamic team with opportunities for career growth and personal development.
- Qualifications: Previous experience in hospitality and strong leadership skills are essential.
- Other info: Flexible working hours required; training programmes and apprenticeships available.
The predicted salary is between 30000 - 42000 £ per year.
Are you ready to take the next step in your F&B career? We are searching for a Senior Food & Beverage Team Leader who can support our Deputy & Assistant Manager’s in our busy Inn.
Your day to day:
- To lead and supervise front of house team across all areas, including the bar, lounge, restaurant and terrace to ensure they deliver exceptional service.
- To oversee the full-service cycle and guest journey.
- Work closely with the assistant managers to coordinate the daily operations.
- To provide the kitchen team with guest pre orders.
- Provide ongoing training and support throughout your shift ensuring team members are knowledgeable about their role and are able to uphold brand standards.
- Ensure guest expectations are met and addressing any guest complaints in a timely manner.
- Assist in the planning and execution of events.
- Engage with guests regularly gathering feedback and making sure all needs are met.
- Provide the team with performance feedback when required.
Who are we looking for?
You will need to be passionate about delivering a high standard of guest service and proactive to ensure the smooth running of your department and the team under you. Senior Food and Beverage Team Leader is a hands-on role so you will need to be comfortable with rolling up your sleeves and getting involved with service. You will be able to work in a fast-paced environment staying calm when under pressure whilst leading a team.
We need someone with previous experience of working within a busy, food-led operation. Proven experience of leading a team or management experience is essential preferably in a hospitality, food and beverage or guest service environment. You will have strong interpersonal skills, able to connect and motivate the team to keep an upbeat and harmonious environment. Experience of handling guest complaints and operational challenges is desirable. You will have a solid background in customer service, delivering a high standard of service to exceed expectations.
Our business is open all day every day so you will need to be flexible with the times you can work. In return, we are offering a rewarding role with scope for career progression along with:
- A competitive salary, negotiable dependent on experience.
- Wagestream - the ability to access up to 40% of your wages as you earn them each week.
- 28 days annual leave (rising to 33 days after 5 years).
- Health cash plan.
- Generous employee discounts.
- Employee Assistance Programme.
- Enhanced maternity and paternity pay.
- Apprenticeships available.
- Life assurance.
- Bespoke training programmes accessible to all.
- An engaging & supportive work environment.
Food & Beverage Senior Team Leader employer: The Fleece
Contact Detail:
The Fleece Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Senior Team Leader
✨Tip Number 1
Familiarise yourself with the specific operations of our Inn. Understanding our unique service style and guest expectations will help you stand out during the interview process.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in a fast-paced environment. Highlighting your ability to motivate and support your team will resonate well with us.
✨Tip Number 3
Be ready to discuss your experience with guest complaints and operational challenges. We value candidates who can demonstrate their problem-solving skills and commitment to exceptional service.
✨Tip Number 4
Engage with our brand on social media or through our website. Showing that you're familiar with our values and culture can give you an edge and demonstrate your genuine interest in joining our team.
We think you need these skills to ace Food & Beverage Senior Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage management. Emphasise any leadership roles you've held and specific achievements that demonstrate your ability to deliver exceptional guest service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry. Mention your hands-on approach and how you can contribute to maintaining high standards of service, as well as your experience in handling guest complaints.
Highlight Interpersonal Skills: In your application, focus on your strong interpersonal skills. Provide examples of how you've motivated teams and created a positive work environment, as this is crucial for the Senior Food & Beverage Team Leader role.
Show Flexibility: Since the business operates all day every day, mention your flexibility regarding working hours. This shows your commitment and willingness to adapt to the needs of the team and guests.
How to prepare for a job interview at The Fleece
✨Show Your Passion for Guest Service
Make sure to express your enthusiasm for delivering exceptional guest service during the interview. Share specific examples from your past experiences where you went above and beyond to meet guest expectations.
✨Demonstrate Leadership Skills
Prepare to discuss your previous leadership roles and how you motivated your team in a fast-paced environment. Highlight any training or support you provided to team members to ensure they excelled in their roles.
✨Be Ready for Scenario Questions
Expect questions about handling guest complaints and operational challenges. Think of scenarios where you successfully resolved issues and be ready to explain your thought process and actions taken.
✨Understand the Business Operations
Familiarise yourself with the daily operations of a busy food and beverage establishment. Be prepared to discuss how you would coordinate with assistant managers and oversee the full-service cycle to ensure smooth operations.
