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- Tasks: Welcome guests, ensure safety, and maintain a clean environment during night shifts.
- Company: Join a supportive team in a vibrant hospitality setting.
- Benefits: Competitive salary, flexible wage access, generous leave, and employee discounts.
- Other info: Full training provided with opportunities for career progression.
- Why this job: Perfect for night owls wanting to make a difference while earning and learning.
- Qualifications: Reliability, excellent communication skills, and a self-motivated attitude.
The predicted salary is between 22000 - 26000 £ per year.
We’re looking for a real night owl to be our Night Porter. You will become a vital part of our team providing the warmest of welcomes and exceptional customer service. As a Night Porter, you will ultimately be responsible for the safety and security of our guests as they sleep and will need to be able to react to their needs working on your own initiative.
Your day to day:
- Checking in late arrivals
- Cleaning the property and setting up meeting/conference rooms
- Arranging newspapers and wake up calls
- Ensuring the building and guests are secure
- Helping set the dining area for breakfast
- Stocking up the bars
- General cleaning duties
Who are we looking for?
Our Night Porter plays a crucial role in ensuring the smooth running of our property, you will need to be a responsible and reliable person. We are looking for a hard-working individual who doesn’t mind being a night owl. You will be able to stay calm under pressure, taking any complications in your stride. Effortlessly deal with problems as they arise and ensure standards are maintained at all times. You will need excellent communication skills and be confident to make the right decision. If you are self-motivated and can multi-task this could be for you. Personality is what counts and whilst previous experience and basic computer skills are an advantage, full training is provided.
In return, we are offering a rewarding role with scope for career progression along with:
- A competitive salary, negotiable dependent on experience
- Stream - the ability to access up to 40% of your wages as you earn them each week
- 28 days annual leave (rising to 33 days after 5 years)
- Health cash plan
- Generous employee discounts
- Employee Assistance Programme
- Enhanced maternity and paternity pay
- Apprenticeships available
- Life assurance
- Bespoke training programmes accessible to all
- An engaging & supportive work environment
Night Porter in Cirencester employer: The Fleece, Cirencester
Contact Detail:
The Fleece, Cirencester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter in Cirencester
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you love about the place – it’ll make you stand out!
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Night Porter role. Personal connections can really help us see your potential.
✨Tip Number 3
Prepare for the interview by practising common questions. Think about scenarios where you’ve shown great customer service or handled pressure well. We want to hear your stories, so make them memorable!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you’re genuinely interested in the role and helps keep you fresh in our minds as we make decisions.
We think you need these skills to ace Night Porter in Cirencester
Some tips for your application 🫡
Show Your Night Owl Spirit: When writing your application, let us know why you're the perfect night owl for this role. Share any experiences that highlight your ability to work independently during the night and how you can keep our guests safe and secure while they sleep.
Highlight Your Customer Service Skills: We want to see your exceptional customer service skills shine through in your application. Mention any past roles where you've provided a warm welcome or dealt with guest needs, as this is key for our Night Porter position.
Be Yourself: Personality counts! Don’t be afraid to let your unique character come through in your application. We’re looking for someone who can stay calm under pressure and tackle problems head-on, so share examples that showcase your resilience and problem-solving skills.
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s super easy, and we love seeing applications come directly from our site. Plus, it shows you’re genuinely interested in joining our team!
How to prepare for a job interview at The Fleece, Cirencester
✨Know Your Role Inside Out
Before the interview, make sure you understand what being a Night Porter entails. Familiarise yourself with the responsibilities listed in the job description, like checking in late arrivals and ensuring guest security. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Customer Service Skills
As a Night Porter, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. This could be anything from resolving a complaint to providing a warm welcome. Make sure to highlight your communication skills during the interview!
✨Demonstrate Problem-Solving Abilities
You’ll need to stay calm under pressure and handle complications as they arise. Think of specific situations where you successfully dealt with unexpected challenges. Share these stories to show that you can think on your feet and maintain high standards, even when things get tough.
✨Be Yourself and Show Your Personality
The right personality fit is crucial for this role. Don’t be afraid to let your true self shine through during the interview. Be friendly, approachable, and confident. Remember, they’re looking for someone who can connect with guests and be a reliable part of the team!