Hotel Operations Manager

Job Role: Hotel Operations Manager

Salary: £34,000 – £38,000 DOE

Location: Perthshire, Scotland

Type: Full-time Hours, Permanent

Starting between November and December 31st

Overview

The Flavour Network is proud to be partnered with a highly regarded boutique hospitality group in Scotland, known for its exceptional food, unique style, and commitment to quality guest experiences.

Duties and Responsibilities for the Hotel Operations Manager

• Take ownership of the hotel, ensuring an exceptional guest experience across all departments.
• Conduct regular inspections of guest rooms, public areas, and staff accommodation to maintain cleanliness, presentation, and compliance standards.
• Hold daily and weekly briefings with the General Manager, Heads of Department, and senior team to ensure clear communication and operational efficiency.
• Work alongside the Restaurant and Bar teams in service, supporting daily operations and covering management absences as required.
• Lead by example in food and beverage service, maintaining quality standards and ensuring targets are achieved, including a minimum GP of 76%.
• Manage and oversee hotel financial procedures including reconciliations, invoicing, purchasing, and rota budgets.
• Review and authorise orders, stock, and payroll in line with business targets.
• Promote and oversee events, corporate bookings, and private functions, ensuring professional coordination and delivery.
• Maintain full compliance with all Health & Safety, Fire Safety, Licensing, and Risk Assessment requirements.
• Ensure all staff certificates, records, and compliance documentation are accurate and up to date.
• Lead, train, and support department managers and staff, addressing any HR or performance issues in collaboration with the Operations and HR Manager.
• Conduct regular fire safety checks and maintain a high standard of safety awareness throughout the property.
• Monitor and manage financial reporting, ensuring any discrepancies are promptly investigated and resolved.
• Act as a visible and approachable leader throughout the hotel, engaging with guests and supporting teams as required.
• Continually identify opportunities to improve guest satisfaction, operational efficiency, and profitability.

Essential Requirements for the Hotel Operations Manager

• Proven management experience within hotels, restaurants, or similar hospitality environments.
• Strong operational understanding across food and beverage, rooms, and events.
• Excellent financial awareness with experience managing budgets, payroll, and reporting.
• Confident, professional, and proactive leader with strong communication and people skills.
• Passionate about hospitality, with a focus on quality, detail, and guest satisfaction.
• Hands‑on approach, comfortable working across departments to support service delivery.

What\’s on Offer for the Hotel Operations Manager

• Competitive salary with accommodation included.
• Opportunity to join a well‑established and respected hospitality group.
• Supportive, people‑focused culture offering autonomy and responsibility.
• Career development opportunities within a forward‑thinking, growing business

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