Account Manager in Coventry

Job Title: Account Manager - Onsite Recruitment Salary: £36,000 per annum + £3,600 - £6,000 annual team performance bonus Location: Coventry Job Type: Permanent, Full-Time Overview The Flavour Network is excited to be recruiting an Account Manager to oversee a large-scale onsite recruitment operation supporting a busy manufacturing business. This is an excellent opportunity for an experienced recruitment or account management professional who enjoys building strong client relationships, leading a team and keeping workforce operations running effectively in a fast-paced environment. You'll take responsibility for the overall delivery of the recruitment service, ensuring staffing requirements are met, the onsite team is well supported and the client receives a consistent, reliable service. With responsibility for a substantial temporary workforce, you'll need to be organised, commercially aware and confident handling changing priorities. This is a hands-on leadership position where your ability to bring people together, solve problems and improve performance will make a real difference to the success of the operation. Key Responsibilities for the Account Manager * Build and maintain a strong working relationship with the client, understanding their operational priorities and responding effectively to changing requirements. * Take overall responsibility for recruitment service delivery, ensuring staffing needs are met and agreed service standards are maintained. * Oversee the temporary workforce lifecycle, from recruitment and onboarding through to attendance, engagement and ongoing performance. * Manage and support the onsite recruitment team, providing direction, setting priorities and helping individuals perform at their best. * Coordinate recruitment activity to meet fluctuating labour demands, ensuring suitable candidates are available when and where they are needed. * Review workforce data and operational reports to monitor recruitment performance, identify gaps and address emerging issues. * Maintain effective oversight of compliance, workforce records and recruitment administration. * Monitor key performance measures, including fulfilment levels, workforce turnover and productivity, taking action where improvements are needed. * Anticipate potential staffing challenges and put contingency plans in place to minimise disruption to the operation. * Identify opportunities to improve processes, strengthen service delivery and create a positive experience for both the client and temporary workers. Requirements for the Account Manager * Previous experience in recruitment account management, onsite recruitment or contract management, with responsibility for maintaining client relationships is essential. * A strong understanding of temporary workforce recruitment and the challenges of delivering staffing solutions at volume. * Experience leading, supervising or supporting a recruitment team within a busy operational environment. * The ability to manage competing priorities while maintaining service standards and meeting workforce demands. * Strong communication and relationship-building skills, with the confidence to work with stakeholders at different levels. * Good analytical and organisational skills, with the ability to interpret performance data and use it to inform decisions. * Confidence using recruitment systems, CRM platforms, workforce management tools and reporting systems. * A proactive approach to problem-solving, with the ability to identify risks and implement practical solutions. * Experience in manufacturing, food production, logistics or industrial recruitment would be advantageous. Working Hours Flexibility is required to support the needs of the operation, with working hours typically falling between 5:30am and 7:00pm. Occasional out-of-hours and weekend support will also be required when necessary. If you're an experienced recruitment or account management professional ready to take ownership of a busy onsite operation, lead a team and build a strong, effective client partnership, we'd love to hear from you. Apply today to find out more about this opportunity