At a Glance
- Tasks: Lead high-value retail projects from concept to delivery, managing teams and client relationships.
- Company: Join a leading creative studio known for luxury brand experiences in London.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Work in a vibrant team with a focus on creativity and excellence.
- Why this job: Make your mark on premium installations for top luxury brands in a dynamic environment.
- Qualifications: Strong project management experience in retail design and luxury brand production required.
The predicted salary is between 60000 - 80000 £ per year.
The Fix are looking for a Senior Project Manager within the Retail & Installations industry.
Location: London
Salary: Dependent on experience
Type: Full-time, Permanent
I’m partnering with a leading London-based creative studio known for delivering premium brand experiences, large installations, and standout retail environments for super high-end luxury designer brands. They’re now looking for an accomplished Senior Project Manager to take ownership of high-value, design-led retail and installation projects from brief to delivery.
The Role
This is a senior delivery position suited to someone with solid experience in visual merchandising, retail environments, or luxury brand production. You’ll manage complex projects end-to-end, lead internal and external teams, and act as the primary client contact. You’ll be responsible for budgets, timelines, supplier management, and ensuring all builds meet the highest creative and technical standards. Experience working under tight retail deadlines and coordinating international installs is key.
What You’ll Bring
- Strong project management experience in VM, retail design, fabrication, or luxury brand installations
- Proven ability to manage budgets from £250k–£1m+
- Excellent knowledge of fabrication, materials, construction, and feasibility
- A process-driven approach with exceptional organisational skills
- Experience working with luxury/fashion brands
- Confident stakeholder management across clients, creatives, suppliers, and authorities
- Experience delivering international projects
- Strong understanding of H&S, compliance, and risk management
- Clear, confident communicator who stays calm under pressure
- Proficient with project management tools, schedules, and cost reporting
They like people onsite as much as possible but there could be some flexibility for WFH agreements.
Senior Project Manager - Retail VM in London employer: The Fix Creative Ltd
Join a dynamic and innovative team as a Creative Artworker in a vibrant location, where your artistic talents will be nurtured and celebrated. We offer a collaborative work culture that values creativity and precision, alongside opportunities for professional growth and development. With a focus on high-quality output and a supportive environment, you'll thrive while working on exciting projects that make a real impact.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Project Manager - Retail VM in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like The Fix Creative Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like The Fix Creative Ltd!
We think you need these skills to ace Senior Project Manager - Retail VM in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at The Fix Creative Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at The Fix Creative Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show The Fix Creative Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at The Fix Creative Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
