At a Glance
- Tasks: Coordinate unforgettable weddings and events, ensuring a seamless planning experience for clients.
- Company: Join the friendly team at The Manor, a beautiful venue in Greasby.
- Benefits: Competitive pay, guaranteed hours, staff discounts, and professional development opportunities.
- Other info: Flexible hours, free food on shift, and opportunities for career growth.
- Why this job: Be part of creating magical moments and making dreams come true for couples.
- Qualifications: Experience in hospitality and a passion for outstanding customer service.
The predicted salary is between 24000 - 30000 £ per year.
We are delighted to offer an exciting opportunity for a Wedding & Events Coordinator to join the friendly and professional team at The Manor in Greasby. This role is ideal for someone who is passionate about creating unforgettable weddings and special events in a beautiful venue setting. This position will also involve supporting our sister venue, The Grosvenor Pulford Hotel & Spa, so occasional travel between both sites is required. Due to this, a full UK driving licence and access to a vehicle is essential. The role is based on 32 hours per week across 4 days, with some flexibility required. Evening and weekend availability will be needed to support bi-monthly open evenings and pre-arranged client meetings.
About the Role
This is a predominantly administrative role within the weddings and events department, focused on coordinating enquiries, managing bookings, and supporting clients throughout their planning journey. You will provide a warm, professional and efficient service from initial enquiry through to final handover to the operations team, helping to uphold the high standards and reputation of both venues.
The Ideal Candidate
We are seeking someone with a positive, proactive attitude and a genuine passion for delivering outstanding customer experiences. You will be highly organised, confident and personable, with excellent communication skills and a strong eye for detail. Previous experience in a similar weddings or events role within the hospitality industry is essential.
Key Responsibilities
- Support the coordination and administration of weddings and events from initial enquiry through to completion
- Deliver a professional, friendly and responsive service to all clients and enquiries
- Build strong relationships with clients to understand and support their event vision
- Conduct engaging show rounds for prospective customers
- Manage all communication via telephone, email and face-to-face to a high standard
- Carry out detailed event planning and administration, ensuring a smooth handover to the on-site operations team
- Maintain accurate and up-to-date booking systems and event records
- Liaise with clients to gather all relevant details and requirements for their event
- Ensure all enquiries are followed up promptly, and contracts are issued within agreed timeframes
- Maximise revenue opportunities through proactive follow-up and upselling
- Monitor guest satisfaction and encourage repeat business
- Work closely with all departments to support smooth and successful event delivery
What we offer:
- A competitive hourly rate
- Guaranteed hours + paid overtime!
- 30% Staff discount on food across all 5 Nelson Hotels & Inns sites
- Excellent work/life balance – a flexible rota to suit you
- Preferential discount on hotel stays across the Nelson Hotel & Inns group
- Uniform provided, free onsite parking & free food on shift!
- Nationally recognised qualifications & professional development
If you have a passion for weddings and events and enjoy working in a fast-paced, customer-focused environment, we would love to hear from you.
Wedding & Events Coordinator- The Manor at Greasby employer: The Fishpool Inn
The Manor at Greasby is an exceptional employer that prioritises a supportive and friendly work culture, making it an ideal place for those passionate about creating memorable events. With a competitive hourly rate, guaranteed hours, and generous staff discounts across multiple venues, employees enjoy a great work/life balance and opportunities for professional development. The role offers the chance to be part of a dynamic team dedicated to delivering outstanding customer experiences in a beautiful setting.
StudySmarter Expert Advice🤫
We think this is how you could land Wedding & Events Coordinator- The Manor at Greasby
✨Tip Number 1
Network like a pro! Attend local wedding fairs and events to meet potential clients and industry professionals. Don’t be shy – introduce yourself and share your passion for creating unforgettable experiences!
✨Tip Number 2
Show off your personality! When you get the chance to chat with potential employers, let your enthusiasm shine through. Share your ideas and vision for events, and don’t forget to ask questions about their approach to weddings.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind. Mention something specific from your conversation to make it personal.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it super easy to stay updated on what we’re looking for.
We think you need these skills to ace Wedding & Events Coordinator- The Manor at Greasby
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for weddings and events shine through in your application. We want to see that you genuinely care about creating unforgettable experiences for clients, so share any relevant personal stories or experiences that highlight your passion.
Tailor Your CV:Make sure your CV is tailored to the role of Wedding & Events Coordinator. Highlight your previous experience in the hospitality industry and any specific skills that match the job description. We love seeing how your background aligns with what we’re looking for!
Be Personable:Since this role involves a lot of client interaction, it’s important to convey your friendly and approachable nature in your written application. Use a warm tone and don’t hesitate to showcase your communication skills – we’re all about building strong relationships!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to provide all the necessary information in one go. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at The Fishpool Inn
✨Know Your Venue
Before the interview, take some time to research The Manor at Greasby and its sister venue, The Grosvenor Pulford Hotel & Spa. Familiarise yourself with their unique offerings, styles, and any recent events they've hosted. This knowledge will help you demonstrate your genuine interest in the role and how you can contribute to their success.
✨Showcase Your Organisational Skills
As a Wedding & Events Coordinator, being organised is key. Prepare examples from your previous experience where you successfully managed multiple tasks or events simultaneously. Highlight your attention to detail and how you ensure everything runs smoothly, as this will resonate well with the interviewers.
✨Practice Your Communication
Excellent communication skills are essential for this role. During the interview, practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios, like handling client enquiries or conducting show rounds, to showcase your personable approach and ability to build relationships.
✨Be Ready for Flexibility Questions
Since the role requires evening and weekend availability, be prepared to discuss your flexibility. Think about how you can manage your time effectively and share any past experiences where you adapted to changing schedules or demands. This will show that you're committed to supporting the team and clients whenever needed.
