At a Glance
- Tasks: Lead a housekeeping team to maintain high cleanliness standards and support service users.
- Company: Join the Fire Fighters Charity, supporting the UK fire family.
- Benefits: Enjoy a competitive salary, generous leave, and wellbeing support.
- Other info: Inclusive workplace with excellent career development opportunities.
- Why this job: Make a real impact in a peaceful environment while leading a dedicated team.
- Qualifications: Previous housekeeping experience and strong leadership skills required.
The predicted salary is between 22695 - 22695 £ per year.
Jubilee House, Eamont Bridge, Penrith
£22,695.91 per annum
30 hours per week:
- Week 1: Tuesday – Friday 8am – 4pm
- Week 2: Monday 7am – 3pm, Thursday 8.30am – 4.30pm, Friday 8am – 4pm, Saturday 8.30am – 4.30pm
About Us
We’re the UK fire family’s charity, providing timely clinical care and wellbeing support to members of the UK’s fire services and their families.
The Role
We are delighted to be recruiting a Head Housekeeper to lead our housekeeping team and ensure the highest standards of cleanliness and presentation throughout our centre. Jubilee House is set in 10 acres, alongside the beautiful River Eamont and provides a peaceful environment for our service users and guests. Your work will directly contribute to creating a warm, hospitable and supportive environment for everyone who stays with us.
Responsibilities will include:
- Lead, support, and develop the Housekeeping Team to deliver high standards of cleanliness and service
- Plan and manage rotas, workloads, and staffing to ensure efficient service delivery
- Maintain exceptional standards of cleanliness and presentation across all areas
- Provide hands-on support where needed and respond promptly to service user requests
- Manage stock, suppliers, and resources effectively, ensuring best value
- Ensure full compliance with Health & Safety, risk management, and training requirements
About you
We are looking for someone who has:
- Previous housekeeping experience focused on high standards of presentation
- Excellent team leadership and people management skills, with experience undertaking team meetings and 1:1's
- A proactive and hands-on approach, with excellent attention to detail and organisational ability, with the ability to work under pressure and meet deadlines
- Good communication and interpersonal skills
- Knowledge of health & safety and cleaning standards
- Basic knowledge and confidence using Microsoft Word packages
This role is subject to a Standard and Barring Service (DBS) check.
The Benefits
We offer a caring and supportive working environment, along with excellent benefits, including:
- Pension: 8% employer contribution (no employee contribution required)
- Annual leave: 25 days rising to 27, plus Bank Holidays (pro rata)
- Enhanced maternity, paternity and adoption pay
- Life assurance: 3 x basic salary
- Wellbeing support: access to a range of support including an Employee Assistance Programme
- Uniform and training provided
Why Join Us?
At Fire Fighters Charity, we value diversity, equity, and inclusion. You’ll be part of a supportive team dedicated to making a real impact. We are committed to creating an inclusive workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds, cultures and experiences. If you require any adjustments during the recruitment process, please let us know - we’re here to support you.
Ready to apply?
If you’re passionate about providing an excellent service and want to contribute to a meaningful cause, we’d love to hear from you! To apply for the role, please submit a short CV and covering letter via our online recruitment portal.
Closing date: 9am on 19th June 2026. We encourage you to apply as soon as possible, as we may close this vacancy early if we receive a sufficient number of applications.
More information about us and the role can be found on our website or please contact Sandra Harrison, Centre Operations Manager on 01768 214680 or via recruitment@firefighterscharity.org.uk
Due to the number of applications we receive, we are unable to provide feedback for applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful on this occasion.
Head Housekeeper (30hrs) in Penrith employer: The Fire Fighters Charity
At the Fire Fighters Charity, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment where every team member is valued. Located in the serene Jubilee House, surrounded by nature, our Head Housekeeper role not only provides competitive benefits such as an 8% pension contribution and generous annual leave but also presents opportunities for personal and professional growth within a dedicated team committed to making a meaningful impact in the lives of fire service members and their families.
StudySmarter Expert Advice🤫
We think this is how you could land Head Housekeeper (30hrs) in Penrith
✨Tip Number 1
Get to know the company! Research Jubilee House and the Fire Fighters Charity. Understanding their mission and values will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work there, which can give you an edge.
✨Tip Number 3
Prepare for the interview by practising common questions related to housekeeping and team leadership. Think about specific examples from your past experience that demonstrate your skills and how you can contribute to maintaining high standards at Jubilee House.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Fire Fighters Charity family.
We think you need these skills to ace Head Housekeeper (30hrs) in Penrith
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous housekeeping experience and leadership skills. We want to see how you’ve maintained high standards of cleanliness and managed teams in the past!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for creating a warm and hospitable environment, and explain why you’re excited about joining our team at Jubilee House.
Show Off Your Attention to Detail:In your application, give examples of how you’ve demonstrated excellent attention to detail in your previous roles. This is key for maintaining the exceptional standards we pride ourselves on.
Apply Through Our Website:Don’t forget to submit your application via our online recruitment portal! It’s the easiest way for us to receive your CV and cover letter, and we can’t wait to hear from you.
How to prepare for a job interview at The Fire Fighters Charity
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Head Housekeeper position. Familiarise yourself with the key tasks like leading the housekeeping team and maintaining high cleanliness standards. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Leadership Skills
As a Head Housekeeper, you'll need to lead and support your team effectively. Prepare examples from your past experience where you've successfully managed a team or improved service delivery. Highlight your ability to conduct team meetings and one-on-ones, as this will show you're ready to take charge.
✨Demonstrate Attention to Detail
In housekeeping, attention to detail is crucial. During the interview, be ready to discuss how you ensure exceptional cleanliness and presentation in your previous roles. You might even want to bring up specific cleaning standards or health and safety protocols you've adhered to in the past.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the training provided, or how they measure success in the housekeeping department. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
