At a Glance
- Tasks: Provide top-notch admin support and ensure a welcoming experience for service users.
- Company: Join the Fire Fighters Charity, supporting the UK fire services community.
- Benefits: Earn £15.97 per hour with annual leave contribution and flexible bank hours.
- Other info: Dynamic role with opportunities to work at various times, including weekends.
- Why this job: Make a difference in people's lives while developing your admin skills.
- Qualifications: Experience in administration and customer service, plus Microsoft Office skills.
The predicted salary is between 30000 - 40000 £ per year.
Hourly Rate £15.97 per hour. An annual leave contribution is included within the hourly rate.
Bank Hours: Hours to be worked as and when required and/or available to cover holidays and absence. Hours available will often be advised at short notice. Shifts will include daytime, early evenings and weekend working.
About Us: Fire Fighters Charity offers specialist, lifelong support for members of the UK fire services community, empowering individuals to achieve mental, physical, and social wellbeing throughout their lives. Marine Court, in Littlehampton is the perfect setting for our service users and guests of Fire Fighters Charity to recover.
The Role: As a bank Administrator, you will work alongside our existing administration team at Marine Court and provide an efficient, courteous and professional administrative service to our service users and visitors, ensuring the highest possible standard of customer service. You will undertake administration tasks as part of our organisational administration processes, ensuring consistency across Fire Fighters Charity, and support in ensuring our customer relationship management system is updated with the correct information in a timely manner. Meeting and greeting our service users as they attend Marine Court at the beginning of their stay is an important part of the role and you will use your excellent interpersonal skills to provide a professional and reassuring experience for them.
About You: It is important, to be successful in this role, that you have administrative skills and experience of working within a customer service environment. You will always show a positive approach to customer care and have the ability to communicate with people both verbally and in writing, maintaining a professional and courteous service. You will have experience in the use of Microsoft Office applications including: MS Teams, Word, Excel and Outlook. Ideally, you will also have experience using a Customer Relationship Management system. This role is subject to a Standard Disclosure and Barring Services Check.
We are an Equal Opportunities employer, and we welcome applications from all sections of the community. When recruiting our new team members, regardless of the role, we are looking for people who share our values to help us to achieve our strategic plan.
How to apply: To apply for the role, please submit a short CV and covering letter via our online recruitment portal. If you do require any assistance with submitting your application, please contact us. More information about us and the role can be found on our website or via email recruitment@firefighterscharity.org.uk
Closing Date: 9am on 15 June 2026. Interviews will be arranged shortly after this date. Please note that we reserve the right to close this role early should we receive a sufficient number of applications. Due to the number of applications, we receive, we are unable to contact applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful this time.
Administrator (Bank Hours) in Littlehampton employer: The Fire Fighters Charity
The Fire Fighters Charity is an exceptional employer, offering a supportive and inclusive work environment at our Marine Court location in Littlehampton. With a focus on employee wellbeing and professional development, we provide flexible bank hours that allow for a balanced work-life dynamic while contributing to the vital support of the UK fire services community. Join us to be part of a dedicated team that values your skills and fosters growth in a meaningful and rewarding role.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator (Bank Hours) in Littlehampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire services community or related fields. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Be flexible with your availability. Since this role involves bank hours, showing that you can adapt to short notice shifts will make you a more attractive candidate.
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to customer service and administration. We want to see how you handle real-life situations!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Administrator (Bank Hours) in Littlehampton
Some tips for your application 🫡
Craft a Catchy CV:Make sure your CV stands out! Highlight your administrative skills and customer service experience clearly. We want to see how you can bring value to our team at Marine Court.
Personalise Your Cover Letter:Don’t just send a generic cover letter. Tailor it to us! Mention why you’re excited about working with the Fire Fighters Charity and how your skills align with our mission.
Show Off Your Tech Skills:We love tech-savvy applicants! Be sure to mention your experience with Microsoft Office and any Customer Relationship Management systems. It’ll show us you’re ready to hit the ground running.
Apply Through Our Website:Remember, the best way to apply is through our online recruitment portal. It’s super easy and ensures your application goes straight to us. Don’t miss out on this opportunity!
How to prepare for a job interview at The Fire Fighters Charity
✨Know the Organisation
Before your interview, take some time to research the Fire Fighters Charity. Understand their mission and values, especially how they support the fire services community. This knowledge will help you align your answers with their goals and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As an Administrator, you'll be interacting with service users regularly. Prepare examples from your past experiences where you've provided excellent customer service. Highlight your interpersonal skills and how you handle challenging situations to reassure the interviewers of your capability.
✨Familiarise Yourself with Microsoft Office
Since the role requires proficiency in Microsoft Office applications, brush up on your skills in Word, Excel, Outlook, and MS Teams. Be ready to discuss how you've used these tools in previous roles, as this will demonstrate your readiness for the job.
✨Prepare for Flexibility Questions
Given that this is a bank hours position, expect questions about your availability and flexibility. Think about how you can accommodate short-notice shifts and be prepared to discuss your approach to managing work-life balance while being available for the team.
