DST Head of Global Industries Portfolio, FT Live

The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide. At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world. In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing. Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere.

Our Commitment to Diversity, Equity and Inclusion: We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups.

The Role: We are seeking a dynamic and results-driven DST Head of Global Industries Portfolio to join FT Live on a fixed-term contract. This role is instrumental in driving delegate revenue and shaping the quality of FT Live’s audiences across our Global Industries portfolio. Operating at the frontline of our delegate engagement strategy, the role offers the opportunity to influence event success through expert outreach and persuasive communication.

Key Responsibilities:

• Meet and exceed weekly, monthly and annual delegate revenue targets
• Develop expertise in your assigned sector’s issues and agendas to better convert leads
• Conduct outbound engagement with prospective and existing delegates via phone and email
• Build lasting relationships that promote delegate retention and repeat attendance
• Collaborate with research and VIP acquisition teams to align outreach strategies
• Ensure effective use of Salesforce CRM to log and manage sales activity
• Provide support and guidance to contract Telemarketers working on your events
• Attend project meetings and team updates to report on delegate progress
• Share feedback with internal stakeholders to improve targeting and delegate experiences
• Produce regular reports and forecasts for department leads

Required Skills and Experience:

• Proven track record in meeting or exceeding revenue-based sales targets
• Strong verbal and written communication skills
• Experience in outbound sales, ideally within events or B2B media
• Skilled in relationship management and customer engagement
• Competency in CRM systems (Salesforce preferred)
• High level of organisation and attention to detail
• Ability to collaborate effectively with cross‑functional teams
• Knowledge of the global industries sector and its key stakeholders
• Experience supporting or managing contract sales teams
• Familiarity with the events landscape and delegate acquisition trends

What’s in it for You?

Our benefits vary by location but we are committed to providing best‑in‑class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here. We’ve embraced a 50% hybrid working model (averaging two to three days onsite) that fosters trust and remote adaptability while encouraging in‑person camaraderie and peer learning. Additionally, we are open to accommodating specific flexible working pattern requests for all roles where feasible.

Accessibility: We are a disability confident employer and Valuable 500 signatory. Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of our team will be happy to help.

Further Information: At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications. Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all. Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact talent@ft.com.