SCV Data Assurance Expert

The Vacancy

This is a permanent opportunity for a SCV Data Assurance Expert to join the FSCS Deposits team.

The purpose of this role is to audit and assess the processes, controls, and data used by banks and building societies to deliver Single Customer View submissions to FSCS, ensuring compliance with PRA rules and FSCS quality standards.

Acting as a subject matter expert, the role holder will lead audits, perform detailed data analysis, and provide technical guidance, while engaging with external stakeholders, including the Bank of England, to present findings, influence outcomes, and drive improvements.

Key Responsibilities

Audit & Data Analysis

• Conduct risk-based audits of deposit takers' SCV systems, controls, and data to identify compliance gaps, control weaknesses, and data quality issues
• Analyse large, complex datasets using SQL and in-house tools to assess adherence to regulatory and FSCS standards
• Produce high-quality audit reports to deadlines, with clear findings and actionable recommendations

Stakeholder Engagement & Reporting

• Communicate complex findings to a wide range of stakeholders, including regulators, senior executives, and technical teams
• Act as a subject matter expert and primary contact for SCV-related technical queries
• Deliver regular updates and insights to senior forums, including the SCV Steering Committee

Governance & Continuous Improvement

• Oversee quality assurance of SCV reviews and ensure alignment with regulatory requirements
• Maintain and enhance procedures, guidance, and process documentation
• Identify opportunities to improve processes, systems, and the team's overall impact

Leadership & Team Development

• Allocate work, provide oversight, and ensure effective delivery across the team
• Coach, mentor, and supervise team members, supporting their technical and professional development
• Contribute to internal risk management and team performance objectives

Operational Support

• Support FSCS payout activity during firm failures
• Stay up to date with regulatory developments and advise on implications for SCV assurance work

About You

We are seeking someone with strong problem-solving skills who can independently identify root causes and clearly articulate their findings. You should be confident in constructively challenging perspectives on risks and issues, and able to engage effectively with stakeholders at all levels.

Skills & Experience

• Proven experience analysing multiple data sources to assess compliance, identify risks, and produce clear, insight-led reports with actionable recommendations
• Ability to derive trends and insights from complex information to inform decision-making, influence stakeholders, and drive process improvements
• Strong analytical and problem-solving skills with attention to detail
• Demonstrated leadership capability, including acting as a subject matter expert and supporting or guiding team members
• Excellent communication skills, with the ability to present complex information clearly to diverse audiences and influence outcomes
• Strong organisational and planning skills, with the ability to manage competing priorities and work flexibly to deadlines
• Working knowledge of Agile methodologies, including prioritisation and dependency management
• Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint

Working at the FSCS

We collaborate openly, take ownership, and continuously improve-working as one team to deliver meaningful outcomes for our customers, with inclusivity and integrity at the core.

We have invested greatly in a flexible people offering that we're proud of, that our employees love and that supports and promotes diversity, inclusion, and overall wellbeing.

Key benefits include:

• Employer pension contributions from 9% - 15% dependant on your contributions and length of service
• Life assurance, income and critical illness protection
• Private medical and dental insurance
• EAP and Virtual GP
• 26 days annual leave + bank holidays and the option to sell 5 or buy up to 9 additional days per annum to suit your lifestyle
• Enhanced Maternity, Paternity and Adoption leave - 6 months full pay
• Additional discounts and options to earn rewards to spend at your choice of retailer

About Us

For over 20 years, FSCS has been the UK's financial safety net, protecting customers when authorised financial firms fail and helping them get back on track.

We are an independent, non-profit organisation set up by government, offering a free service where customers keep every penny of the compensation they are owed when they claim directly with us. FSCS is funded by the financial services industry through an annual levy paid by firms authorised by the Prudential Regulation Authority (PRA) or the Financial Conduct Authority (FCA).

Through the 2008 banking crisis to the COVID-19 pandemic, FSCS has provided reassurance during the most challenging times, giving people confidence their money is safe. By maintaining trust in financial services, we help support financial stability and contribute to economic growth. Our people are at the heart of everything we do. Together, we've built a culture of empathy, resilience, and continuous improvement - always striving to do better and move faster in a complex financial landscape.

Join us and make a real difference.

Our Strategy

Build a scalable, cost-effective customer claims model

• We're evolving our claims model to scale and adapt as demand changes, simplifying processes and building resilience.
• We're enhancing the way we handle advice claims so we respond efficiently, delivering fast, fair and consistent decisions for customers staying ready for failures across deposits, insurance and funeral plans.

• Our enhanced claims model will help facilitate fast and fair decisions, a smoother experience and consistent outcomes for the customers we serve.

Embed a purpose performance culture

• Our sense of purpose, embedded across the organisation, gives us a solid foundation on which to build our new strategy. We will sharpen how we deliver for customers, combining purpose with the very highest standards of performance.
• We will define and embed a clear cultural framework that supports the delivery of our priorities, which will match our sense of purpose with the highest standards of delivery, supporting our people with the right tools and systems.
• We will reinforce the core processes that shape our culture in practice, including how we work with our strategic partners and how we manage costs, to support professional judgement and deliver better customer outcomes.

Be a responsible steward of the levy

• Our delivery of our statutory responsibilities is funded by a financial services levy. This levy not only funds the compensation we pay to customers of failed financial services firms, it also contributes to consumer confidence, in the UK's financial services industry.
• We take our responsibilities as a steward of the levy seriously. This means controlling our costs, thoughtfully managing risk, maximising our recoveries and ensuring consumer awareness of our work continues.

• We will keep working with industry, regulators and our international partners to share best practice, strengthen preparedness and build consumer awareness of our work.

Prevent

What we are aiming for

We shall collaborate with the regulators and industry to prevent future failure and to reduce future compensation costs.

Why this matters

FSCS compensation costs are rising fast - we project that compensation may rise from £405 million in 2017/18, mainly driven by escalating pensions claims. These costs put pressure on firms' finances and are passed on to consumers.

Our approach

• Commit to joint action with the regulators and industry to identify and address the root causes of mis-selling and other conduct issues which drive failure and compensation costs.
• Ensure consumers are alerted more quickly to vulnerabilities and risks as they emerge.
• Work with our partners to improve co-ordination across government, industry and regulators, ensuring insights and intelligence are generated and acted on.
• Feed back lessons learnt as a creditor and from recoveries activity, including working with the insolvency and insurance markets.
• Develop FSCS' own capability to provide actionable intelligence.