Service Coordinator: Elder Care Referrals & Admin in Exeter

Service Coordinator: Elder Care Referrals & Admin in Exeter

Exeter Full-Time 31500 - 38500 £ / year (est.) No working from home possible
The Filo Project

At a Glance

  • Tasks: Coordinate elder care referrals and support families and carers with essential information.
  • Company: The Filo Project, a caring not-for-profit based in Exeter.
  • Benefits: Meaningful work, flexible hours, and the chance to make a difference in people's lives.
  • Other info: Opportunity to grow in a supportive environment while making a real impact.
  • Why this job: Join a passionate team dedicated to improving elder care and supporting communities.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 31500 - 38500 £ per year.

The Filo Project, a not-for-profit care provider based in Exeter, is seeking a Service Coordinator.

The role focuses on handling referrals, providing information to clients and carers, and coordinating administrative tasks to support day-to-day operations.

You will work with families, carers and staff to ensure smooth care day operations, while maintaining records, supporting remote-working staff, and adhering to safeguarding and confidentiality policies.

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Service Coordinator: Elder Care Referrals & Admin in Exeter employer: The Filo Project

The Filo Project is an exceptional employer that prioritises compassion and community, making it a perfect fit for those looking to make a meaningful impact in Weston-Super-Mare. With a focus on employee wellbeing, we offer competitive pay, generous holiday allowances, and comprehensive training, all within a supportive work culture that values each host's unique contributions. Join us in creating joyful experiences for older adults while enjoying the flexibility of part-time hours in a rewarding role.

The Filo Project

Contact Details:

The Filo Project Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Coordinator: Elder Care Referrals & Admin in Exeter

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at The Filo Project.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from The Filo Project!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like The Filo Project, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at The Filo Project or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Service Coordinator: Elder Care Referrals & Admin in Exeter

Referral Management
Client Communication
Administrative Skills
Record Keeping
Safeguarding Knowledge
Confidentiality Awareness
Coordination Skills

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to The Filo Project:Before hitting send, make sure to tailor your application specifically to The Filo Project! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at The Filo Project

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.