At a Glance
- Tasks: Supervise the front-of-house team and ensure exceptional guest experiences.
- Company: Join a vibrant farmshop & restaurant with a focus on hospitality.
- Benefits: Enjoy perks like paid charity days, discounts, and a birthday break.
- Other info: Opportunities for growth and a supportive work environment.
- Why this job: Lead a passionate team and create a welcoming atmosphere for guests.
- Qualifications: Experience in hospitality and a genuine passion for customer service.
The predicted salary is between 25740 - 31460 £ per year.
- Launching September 2026
- We're looking for an energetic, passionate, and hospitality-focused
Supervisor to join our farmshop & restaurant team.
This is a fantastic opportunity for someone who loves hospitality, enjoys working with people, and wants to take the next step in their career while helping create a welcoming destination that people love to visit.
Working closely with the General and Assistant Manager, you'll help lead the team during service, ensuring everything runs smoothly and our guests receive an exceptional experience.
- What You'll Be Doing
- Supervising the front-of-house team during service and helping ensure the smooth running of each shift.
- Leading by example and creating a positive, friendly and welcoming environment for both guests and colleagues.
- Delivering outstanding customer service and ensuring consistently high service standards.
- Supporting the team with opening and closing procedures.
- Helping to coordinate service between the restaurant, farmshop and kitchen.
- Ensuring tables, restaurant areas and guest spaces are presented to a consistently high standard.
- Supporting team members with their day-to-day responsibilities and helping new colleagues settle into the team.
- Dealing confidently and professionally with guest questions, requests and feedback.
- Supporting the General and Assistant Manager with events, promotions and seasonal activities.
- Helping to monitor stock and minimise waste.
- Maintaining excellent food safety, health & safety and compliance standards.
- Taking responsibility for the smooth running of the shift when required.
- What We’re Looking For
- Previous experience in hospitality, restaurant, café, farmshop or food service.
- Previous supervisory or team-leading experience would be beneficial.
- A genuine passion for hospitality and great customer service.
- Friendly, confident and approachable with excellent communication skills.
- Organised and able to remain calm and positive during busy services.
- Someone who enjoys working as part of a team and is happy to lead by example.
- A good understanding of food safety, health & safety and hospitality standards.
- A genuine enthusiasm for local food, farming and community.
- Someone with energy, initiative and a positive attitude.
- Staff Perks
- A paid day on our Kitchen Farm
- Every year, take a paid day away and spend it with our Head Grower on our own farm.
A chance to enjoy some fresh air and shore up your knowledge on all things sustainable growing.
- Paid charity day
- Take a full paid day off to support a charity of your choice.
- 5 year anniversary gift
- To celebrate the bigger milestones, we will gift you with a four-week fully paid sabbatical on your 5th work anniversary with us.
- Birthday break
- A day of paid leave for your birthday.
- 50% off food
- Enjoy lunch or dinner in any of our sister brand restaurants, Cow & Sow (up to 4 people).
- Christmas Day, Boxing Day & New Year's Day off
- We are closed 25th-26th December & 1st January.
- Discounted farmshop produce
- To take home and enjoy for yourself.
Cycle to work scheme.
- Tronc
- We ensure everybody is duly rewarded for enhancing our guest experience.
We are firm believers that every person within the business is as critical as the other and, for that reason, we ensure tronc is distributed equally amongst all team members relative to the hours worked.
- Access to Yu Life
- A wellbeing app including employee assistance, a wellness hub, discounts, 24/7 virtual GP service & more.
- Enhanced maternity, adoption & paternity leave
- To support our new parents when they are having a baby, we offer enhanced leave.
This includes full basic pay for the first 12 weeks of maternity/adoption leave and 2 weeks for paternity leave.
- Up to 50% discount off live sports games
- Get discounted tickets to watch Bristol Bears men's and women's rugby, Bristol City men's and women's football and Flyers basketball.
- Full health insurance for selected posts
- Including up to 40% discount off selected Health Club and Gym memberships (subject to position and length of employment with the company).
- Wellness and mental health support
- Online and/or 1-to-1 support.
- #J-18808-Ljbffr
Supervisor employer: The Field Farmshop - Flax Bourton
The Field Farmshop in Flax Bourton is an exceptional employer, offering a vibrant work culture that celebrates local produce and culinary creativity. With a focus on employee growth, you will have the opportunity to develop your skills while leading a passionate kitchen team in a supportive environment. Join us to be part of a unique initiative that values sustainability and community engagement, making every day at work meaningful and rewarding.
Contact Details:
The Field Farmshop - Flax Bourton Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Field Farmshop - Flax Bourton. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Field Farmshop - Flax Bourton
Don't be shy about reaching out to The Field Farmshop - Flax Bourton directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Field Farmshop - Flax Bourton and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Field Farmshop - Flax Bourton
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
