At a Glance
- Tasks: Welcome guests, take orders, and ensure a memorable experience.
- Company: Join a vibrant, award-winning hospitality team.
- Benefits: Competitive pay, training, career growth, and fun team events.
- Other info: Enjoy discounts, team trips, and an awesome referral scheme.
- Why this job: Bring your energy and personality to a fast-paced, supportive environment.
- Qualifications: Passion for guest service and ability to thrive in high-energy settings.
The predicted salary is between 11.7 - 14.3 £ per hour.
We’re on the hunt for an Experienced Front of House Team Member to join our lively crew. Can you own the floor, wow our guests, and deliver service that sparkles? If hospitality is your jam, you communicate with flair, and you thrive in a fast-paced environment, we want to hear from you!
You Are:
- Passionate about delivering outstanding, guest-first service
- A quick learner who takes initiative and brings big personality (we’re proud to be part of the community, authentic, and celebrate individuality)
- Thriving in a high-energy venue with a fun-loving, supportive team
- Keen to grow and develop within a fantastic, award-winning company
- Ready to level up and build your career in a rapidly expanding, versatile business
What You’ll Do:
- Welcome guests with warmth, take orders with a smile, and ensure a smooth, memorable guest journey
- Anticipate needs, deliver polished service, and leave guests feeling special
- Stay cool and positive in a busy, high-energy environment
- Collaborate with the team to reflect our brand in every interaction
- Embrace learning and take on new responsibilities as you progress
What's in it for me:
- Competitive rate per hour + tronc
- Training and development
- Career progression and promotion opportunities with regular new openings around the corner
- Team trips, regular incentives and socials – a fun, family atmosphere
- Employee Assistance Programme (EAP) to support you across those tough times
- Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral
- Birthdays are for celebrating, so have the day off on us
- Cycle to work scheme
- Get out and about, you automatically get 30% discount across all our pubs, bars and restaurants
- End-of-Year Annual Staff Party & Prize draws!
If you’re ready to bring energy, warmth, and a can-do attitude to our floor, tell us what you’d bring to our team and why you’re excited about growing with a fast-moving, award-winning company.
Team Member employer: The Ferndale
Urban Pubs & Bars is an exceptional employer, offering a vibrant work culture where team members are valued and encouraged to grow within a fast-paced environment. With competitive pay, extensive training opportunities, and a strong emphasis on employee well-being, including discounts across all venues and a supportive Employee Assistance Programme, we ensure that our staff feel like part of a family. Join us at London's biggest independent pub company, where your contributions are celebrated and career progression is a reality.
