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- Tasks: Welcome guests and maintain a clean, safe environment at Fermanagh House.
- Company: Join a friendly team dedicated to providing excellent service.
- Benefits: Earn £12.60 per hour with flexible part-time hours.
- Why this job: Make a positive impact while gaining valuable customer service experience.
- Qualifications: Great attitude, teamwork skills, and a commitment to health and safety.
- Other info: Perfect for students looking for a rewarding part-time role.
The predicted salary is between 10 - 15 £ per hour.
The Welcome Host is responsible for providing a warm, professional welcome to all users of Fermanagh House while ensuring the building is maintained to a high standard of cleanliness, safety, and presentation. The role involves close teamwork, respect for confidentiality, and a proactive approach to supporting the daily operations of the facility.
Responsibilities:
- Customer Service & Front-of-House: Welcome, greet, and assist all users of Fermanagh House in a friendly and professional manner. Provide hospitality services for groups and meetings as required. Work collaboratively with colleagues to ensure a smooth and efficient service. Maintain confidentiality regarding clients, staff, and organisational matters.
- Room Setup & Event Support: Arrange rooms for meetings, conferences, and events, including setting out chairs, tables, and equipment. Ensure rooms are clean, tidy, and reset promptly after use. Assist with hospitality arrangements as instructed.
- Cleaning & Building Maintenance: Carry out general cleaning duties throughout the building, including toilets, storerooms, bin areas, walls, and floors. Clean and store equipment appropriately after use. Perform daily and weekly cleaning tasks, including: Dust control, mopping, and vacuuming; Damp mopping hard floors; Vacuuming and spot shampooing carpets and upholstered furniture; Cleaning lift, staircases, furniture, fittings, ledges, and equipment; Cleaning sanitary areas (WC bowls, urinals, etc.); High and low-level dusting; Cleaning internal windows.
- Facilities & Operational Support: Check deliveries and store domestic supplies appropriately. Bag waste, remove rubbish, and place for collection. Carry out daily and weekly care of materials, and equipment. Report any required repairs to fabric, furniture, fittings, or equipment to the Line Manager. Replenish supplies such as toilet rolls, soap, and paper towels. Follow all cleaning methods and procedures as instructed. Carry out checks on equipment, reporting faults promptly. Regulate the heating system, ensure proper functioning. Secure and close the building as required.
- Other Duties: Undertake any other reasonable duties as required to support the smooth running of Fermanagh House.
Experience: An excellent disposition PLUS an ability to implement Health and Safety policy. Ability to work on own initiative and be part of a team. Assurance on daily punctuality and ability to work 'out of office' hours.
Job Types: Part-time, Permanent
Pay: £12.60 per hour
Expected hours: 20 per week
Work Location: In person
Part-time Welcome Host employer: The Fermanagh Trust
Contact Detail:
The Fermanagh Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-time Welcome Host
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Fermanagh House. Understanding their values and how they operate will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! As a Welcome Host, you'll be the face of Fermanagh House. Think about scenarios where you might need to handle tricky situations or provide exceptional service, and practice how you'd respond. This will help you feel more confident during the interview.
✨Tip Number 3
Show off your teamwork spirit! Since this role involves working closely with colleagues, be ready to share examples of how you've successfully collaborated in the past. Highlighting your ability to work well with others will make you stand out as a candidate.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're keen and makes it easier for us to keep track of your application. Plus, you can find all the details about the role right there!
We think you need these skills to ace Part-time Welcome Host
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to the warm atmosphere at Fermanagh House.
Tailor Your Application: Make sure to tailor your application to the specific role of Welcome Host. Highlight any relevant experience in customer service or teamwork, and mention how you can help maintain the high standards of cleanliness and safety we value.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Fermanagh Trust
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Welcome Host. Familiarise yourself with customer service principles and how to maintain a clean and safe environment. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Team Spirit
Since teamwork is crucial for this position, be prepared to share examples of how you've successfully collaborated with others in previous roles. Highlight your ability to work well under pressure and support your colleagues, as this will demonstrate that you can contribute positively to the team at Fermanagh House.
✨Emphasise Your Attention to Detail
The role involves maintaining high standards of cleanliness and presentation. Be ready to discuss your experience with cleaning and organisation, and how you ensure that everything is in order. Mention any specific methods or routines you follow to keep spaces tidy and welcoming.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of some thoughtful questions to ask your interviewer. Inquire about the team dynamics, the types of events hosted at Fermanagh House, or how they measure success in this role. This shows your enthusiasm and helps you gauge if the job is the right fit for you.
