At a Glance
- Tasks: Welcome guests, maintain cleanliness, and support events at Fermanagh House.
- Company: Fermanagh House, a vibrant community hub.
- Benefits: Competitive pay, flexible hours, and a friendly work environment.
- Other info: Perfect for students seeking part-time work with great flexibility.
- Why this job: Join a dynamic team and make a positive impact on visitors' experiences.
- Qualifications: Friendly attitude, teamwork skills, and reliability.
The predicted salary is between 12 - 16 £ per hour.
The Welcome Host is responsible for providing a warm, professional welcome to all users of Fermanagh House while ensuring the building is maintained to a high standard of cleanliness, safety, and presentation. The role involves close teamwork, respect for confidentiality, and a proactive approach to supporting the daily operations of the facility.
Responsibilities:
- Customer Service & Front-of-House: Welcome, greet, and assist all users of Fermanagh House in a friendly and professional manner. Provide hospitality services for groups and meetings as required. Work collaboratively with colleagues to ensure a smooth and efficient service. Maintain confidentiality regarding clients, staff, and organisational matters.
- Room Setup & Event Support: Arrange rooms for meetings, conferences, and events, including setting out chairs, tables, and equipment. Ensure rooms are clean, tidy, and reset promptly after use. Assist with hospitality arrangements as instructed.
- Cleaning & Building Maintenance: Carry out general cleaning duties throughout the building, including toilets, storerooms, bin areas, walls, and floors. Clean and store equipment appropriately after use. Perform daily and weekly cleaning tasks, including: Dust control, mopping, and vacuuming; Damp mopping hard floors; Vacuuming and spot shampooing carpets and upholstered furniture; Cleaning lift, staircases, furniture, fittings, ledges, and equipment; Cleaning sanitary areas (WC bowls, urinals, etc.); High and low-level dusting; Cleaning internal windows.
- Facilities & Operational Support: Check deliveries and store domestic supplies appropriately. Bag waste, remove rubbish, and place for collection. Carry out daily and weekly care of materials, and equipment. Report any required repairs to fabric, furniture, fittings, or equipment to the Line Manager. Replenish supplies such as toilet rolls, soap, and paper towels. Follow all cleaning methods and procedures as instructed. Carry out checks on equipment, reporting faults promptly. Regulate the heating system, ensure proper functioning. Secure and close the building as required.
- Other Duties: Undertake any other reasonable duties as required to support the smooth running of Fermanagh House.
Experience: An excellent disposition PLUS an ability to implement Health and Safety policy. Ability to work on own initiative and be part of a team. Assurance on daily punctuality and ability to work 'out of office' hours.
Job Types: Part-time, Permanent
Pay: £12.60 per hour
Expected hours: 20 per week
Work Location: In person
Part-time Welcome Host in Enniskillen employer: The Fermanagh Trust
Fermanagh House is an exceptional employer that prioritises a supportive and collaborative work environment, making it an ideal place for those seeking meaningful part-time employment. With a focus on professional development and a commitment to maintaining high standards of service, employees enjoy a culture of teamwork and respect, alongside competitive pay and flexible working hours. Located in a vibrant community, the role of Welcome Host offers unique opportunities to engage with diverse groups while contributing to the smooth operation of a key facility.
StudySmarter Expert Advice🤫
We think this is how you could land Part-time Welcome Host in Enniskillen
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at The Fermanagh Trust and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Part-time Welcome Host in Enniskillen
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at The Fermanagh Trust that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at The Fermanagh Trust.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at The Fermanagh Trust get a sense of who you are beyond your experience!
How to prepare for a job interview at The Fermanagh Trust
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at The Fermanagh Trust and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
