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- Tasks: Welcome guests, maintain cleanliness, and support events at Fermanagh House.
- Company: Fermanagh House, a vibrant community hub.
- Benefits: Competitive pay, flexible hours, and a friendly work environment.
- Why this job: Join a dynamic team and make a positive impact on visitors' experiences.
- Qualifications: Friendly attitude, teamwork skills, and reliability.
- Other info: Perfect for students seeking part-time work with great flexibility.
The predicted salary is between 10 - 15 £ per hour.
The Welcome Host is responsible for providing a warm, professional welcome to all users of Fermanagh House while ensuring the building is maintained to a high standard of cleanliness, safety, and presentation. The role involves close teamwork, respect for confidentiality, and a proactive approach to supporting the daily operations of the facility.
Responsibilities:
- Customer Service & Front-of-House:
- Welcome, greet, and assist all users of Fermanagh House in a friendly and professional manner.
- Provide hospitality services for groups and meetings as required.
- Work collaboratively with colleagues to ensure a smooth and efficient service.
- Maintain confidentiality regarding clients, staff, and organisational matters.
- Room Setup & Event Support:
- Arrange rooms for meetings, conferences, and events, including setting out chairs, tables, and equipment.
- Ensure rooms are clean, tidy, and reset promptly after use.
- Assist with hospitality arrangements as instructed.
- Cleaning & Building Maintenance:
- Carry out general cleaning duties throughout the building, including toilets, storerooms, bin areas, walls, and floors.
- Clean and store equipment appropriately after use.
- Perform daily and weekly cleaning tasks, including:
- Dust control, mopping, and vacuuming
- Damp mopping hard floors
- Vacuuming and spot shampooing carpets and upholstered furniture
- Cleaning lift, staircases, furniture, fittings, ledges, and equipment
- Cleaning sanitary areas (WC bowls, urinals, etc.)
- High and low-level dusting
- Cleaning internal windows
- Check deliveries and store domestic supplies appropriately.
- Bag waste, remove rubbish, and place for collection.
- Carry out daily and weekly care of materials, and equipment.
- Report any required repairs to fabric, furniture, fittings, or equipment to the Line Manager.
- Replenish supplies such as toilet rolls, soap, and paper towels.
- Follow all cleaning methods and procedures as instructed.
- Carry out checks on equipment, reporting faults promptly.
- Regulate the heating system, ensure proper functioning.
- Secure and close the building as required.
- Undertake any other reasonable duties as required to support the smooth running of Fermanagh House.
Experience:
- An excellent disposition
- An ability to implement Health and Safety policy
- Ability to work on own initiative and be part of a team.
- Assurance on daily punctuality and ability to work 'out of office' hours
Job Types: Part-time, Permanent
Pay: £12.60 per hour
Expected hours: 20 per week
Work Location: In person
Part-time Welcome Host in Castlereagh employer: The Fermanagh Trust
Contact Detail:
The Fermanagh Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-time Welcome Host in Castlereagh
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Fermanagh House. Understanding their values and how they operate will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! As a Welcome Host, you'll be the face of Fermanagh House. Think about scenarios where you might need to handle difficult situations or provide exceptional service, and practice how you'd respond. This will help you feel more confident during the interview.
✨Tip Number 3
Show off your teamwork spirit! Since this role involves working closely with colleagues, be ready to share examples of how you've successfully collaborated in the past. Highlighting your ability to work well with others will make you stand out as a candidate.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and makes it easier for us to keep track of your interest in the Welcome Host position. Plus, it’s a great way to get your foot in the door!
We think you need these skills to ace Part-time Welcome Host in Castlereagh
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to creating a warm welcome at Fermanagh House.
Tailor Your Application: Make sure to tailor your application to the specific responsibilities mentioned in the job description. Highlight any relevant experience you have in customer service or cleaning, and show us how you can support the daily operations of our facility.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for the Welcome Host position.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Fermanagh Trust
✨Show Your Warmth
As a Welcome Host, your ability to greet and assist users in a friendly manner is crucial. Practice a warm introduction and think about how you can make someone feel at ease right from the start. Remember, first impressions count!
✨Know the Space
Familiarise yourself with Fermanagh House before the interview. Understand its layout and the services offered. This will not only help you answer questions confidently but also show your genuine interest in the role and the facility.
✨Teamwork is Key
Since the role involves close teamwork, be prepared to discuss your experiences working collaboratively. Think of examples where you’ve successfully worked as part of a team, and how you contributed to a smooth operation.
✨Health and Safety Awareness
Demonstrate your understanding of health and safety policies during the interview. Be ready to discuss how you would implement these in your daily tasks, ensuring a safe environment for both staff and users.
