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- Tasks: Welcome guests and maintain a clean, safe environment at Fermanagh House.
- Company: Join a friendly team dedicated to providing excellent service.
- Benefits: Earn £12.60 per hour with flexible part-time hours.
- Why this job: Be the face of Fermanagh House and make a positive impact on visitors.
- Qualifications: Great attitude, teamwork skills, and a commitment to health and safety.
- Other info: Perfect for students looking for a rewarding part-time role.
The predicted salary is between 10 - 15 £ per hour.
The Welcome Host is responsible for providing a warm, professional welcome to all users of Fermanagh House while ensuring the building is maintained to a high standard of cleanliness, safety, and presentation. The role involves close teamwork, respect for confidentiality, and a proactive approach to supporting the daily operations of the facility.
Responsibilities:
- Customer Service & Front-of-House:
- Welcome, greet, and assist all users of Fermanagh House in a friendly and professional manner.
- Provide hospitality services for groups and meetings as required.
- Work collaboratively with colleagues to ensure a smooth and efficient service.
- Maintain confidentiality regarding clients, staff, and organisational matters.
- Room Setup & Event Support:
- Arrange rooms for meetings, conferences, and events, including setting out chairs, tables, and equipment.
- Ensure rooms are clean, tidy, and reset promptly after use.
- Assist with hospitality arrangements as instructed.
- Cleaning & Building Maintenance:
- Carry out general cleaning duties throughout the building, including toilets, storerooms, bin areas, walls, and floors.
- Clean and store equipment appropriately after use.
- Perform daily and weekly cleaning tasks, including:
- Dust control, mopping, and vacuuming
- Damp mopping hard floors
- Vacuuming and spot shampooing carpets and upholstered furniture
- Cleaning lift, staircases, furniture, fittings, ledges, and equipment
- Cleaning sanitary areas (WC bowls, urinals, etc.)
- High and low-level dusting
- Cleaning internal windows
- Check deliveries and store domestic supplies appropriately.
- Bag waste, remove rubbish, and place for collection.
- Carry out daily and weekly care of materials, and equipment.
- Report any required repairs to fabric, furniture, fittings, or equipment to the Line Manager.
- Replenish supplies such as toilet rolls, soap, and paper towels.
- Follow all cleaning methods and procedures as instructed.
- Carry out checks on equipment, reporting faults promptly.
- Regulate the heating system, ensure proper functioning.
- Secure and close the building as required.
- Undertake any other reasonable duties as required to support the smooth running of Fermanagh House.
Experience:
- An excellent disposition
- An ability to implement Health and Safety policy
- Ability to work on own initiative and be part of a team.
- Assurance on daily punctuality and ability to work 'out of office' hours
Job Types: Part-time, Permanent
Pay: £12.60 per hour
Expected hours: 20 per week
Work Location: In person
Part-time Welcome Host in Banbridge employer: The Fermanagh Trust
Contact Detail:
The Fermanagh Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-time Welcome Host in Banbridge
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Fermanagh House. Understanding their values and how they operate will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! As a Welcome Host, you'll be the face of Fermanagh House. Think about scenarios where you might need to handle different types of guests and practice your responses. A friendly, professional approach goes a long way!
✨Tip Number 3
Show off your teamwork spirit! During your interview, share examples of how you've worked well with others in the past. Highlighting your ability to collaborate and support your colleagues will demonstrate that you're a great fit for the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Part-time Welcome Host in Banbridge
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to the warm atmosphere at Fermanagh House.
Tailor Your Application: Make sure to tailor your application to the specific role of Welcome Host. Highlight any relevant experience in customer service or teamwork, and mention how you can help maintain the high standards of cleanliness and safety we value.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for the team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Fermanagh Trust
✨Show Your Warmth
As a Welcome Host, your ability to greet and assist users in a friendly manner is crucial. Practice a warm introduction and think about how you can make someone feel at ease right from the start. Remember, first impressions count!
✨Demonstrate Team Spirit
This role involves close teamwork, so be ready to discuss your experiences working collaboratively. Think of examples where you’ve supported colleagues or contributed to a team effort. Highlighting your ability to work well with others will show you’re a great fit.
✨Know Your Cleaning Protocols
Familiarise yourself with general cleaning duties and health and safety policies. Be prepared to talk about your experience with cleaning and maintenance tasks. Showing that you understand the importance of cleanliness and safety will impress your interviewers.
✨Be Proactive and Flexible
The role requires a proactive approach, so think of times when you took initiative or adapted to changing situations. Share specific examples that demonstrate your ability to handle unexpected challenges, as this will showcase your readiness for the job.
