At a Glance
- Tasks: Welcome guests, maintain cleanliness, and support events at Fermanagh House.
- Company: Fermanagh House, a vibrant community hub.
- Benefits: Competitive pay, flexible hours, and a friendly work environment.
- Why this job: Join a dynamic team and make a positive impact on visitors' experiences.
- Qualifications: Friendly attitude, teamwork skills, and reliability.
- Other info: Perfect for students seeking part-time work with great flexibility.
The predicted salary is between 10 - 15 £ per hour.
The Welcome Host is responsible for providing a warm, professional welcome to all users of Fermanagh House while ensuring the building is maintained to a high standard of cleanliness, safety, and presentation. The role involves close teamwork, respect for confidentiality, and a proactive approach to supporting the daily operations of the facility.
Responsibilities:
- Customer Service & Front-of-House:
- Welcome, greet, and assist all users of Fermanagh House in a friendly and professional manner.
- Provide hospitality services for groups and meetings as required.
- Work collaboratively with colleagues to ensure a smooth and efficient service.
- Maintain confidentiality regarding clients, staff, and organisational matters.
- Room Setup & Event Support:
- Arrange rooms for meetings, conferences, and events, including setting out chairs, tables, and equipment.
- Ensure rooms are clean, tidy, and reset promptly after use.
- Assist with hospitality arrangements as instructed.
- Cleaning & Building Maintenance:
- Carry out general cleaning duties throughout the building, including toilets, storerooms, bin areas, walls, and floors.
- Clean and store equipment appropriately after use.
- Perform daily and weekly cleaning tasks, including:
- Dust control, mopping, and vacuuming
- Damp mopping hard floors
- Vacuuming and spot shampooing carpets and upholstered furniture
- Cleaning lift, staircases, furniture, fittings, ledges, and equipment
- Cleaning sanitary areas (WC bowls, urinals, etc.)
- High and low-level dusting
- Cleaning internal windows
- Check deliveries and store domestic supplies appropriately.
- Bag waste, remove rubbish, and place for collection.
- Carry out daily and weekly care of materials, and equipment.
- Report any required repairs to fabric, furniture, fittings, or equipment to the Line Manager.
- Replenish supplies such as toilet rolls, soap, and paper towels.
- Follow all cleaning methods and procedures as instructed.
- Carry out checks on equipment, reporting faults promptly.
- Regulate the heating system, ensure proper functioning.
- Secure and close the building as required.
- Undertake any other reasonable duties as required to support the smooth running of Fermanagh House.
Experience:
- An excellent disposition
- An ability to implement Health and Safety policy
- Ability to work on own initiative and be part of a team.
- Assurance on daily punctuality and ability to work 'out of office' hours
Job Types: Part-time, Permanent
Pay: £12.60 per hour
Expected hours: 20 per week
Work Location: In person
Part-time Welcome Host in Armagh employer: The Fermanagh Trust
Contact Detail:
The Fermanagh Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-time Welcome Host in Armagh
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Fermanagh House. Understanding their values and how they operate will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! As a Welcome Host, you'll be the face of Fermanagh House. Think about scenarios where you might need to handle tricky situations or provide exceptional service, and practice how you'd respond. This will help you feel more confident during the interview.
✨Tip Number 3
Show off your teamwork spirit! Since this role involves working closely with colleagues, be ready to share examples of how you've successfully collaborated in the past. Highlighting your ability to work well with others will make you stand out as a candidate.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're keen and makes it easier for us to keep track of your application. Plus, you can find all the details about the role right there!
We think you need these skills to ace Part-time Welcome Host in Armagh
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you can bring a warm and friendly vibe to Fermanagh House. Don’t be afraid to share a bit about yourself and why you’re excited about this role.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or hospitality. We love seeing how your past roles have prepared you for being a fantastic Welcome Host. Be specific about your achievements and how they relate to the responsibilities listed.
Keep It Professional Yet Friendly: While we want to see your friendly side, remember to keep your application professional. Use clear language and check for any typos or errors. A polished application shows us that you care about the details, just like we do at Fermanagh House!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your info!
How to prepare for a job interview at The Fermanagh Trust
✨Show Your Warmth
As a Welcome Host, your ability to greet and assist users in a friendly manner is crucial. Practice your greeting and think about how you can make someone feel at ease right from the start. A warm smile and a positive attitude can go a long way!
✨Know the Space
Familiarise yourself with Fermanagh House before the interview. Understand the layout, the types of events held there, and the services offered. This knowledge will help you demonstrate your proactive approach and show that you're genuinely interested in the role.
✨Teamwork is Key
Highlight your experience working collaboratively with others. Think of examples where you’ve successfully worked as part of a team to achieve a common goal. This will reassure the interviewers that you can contribute positively to the team dynamic.
✨Health and Safety Awareness
Be prepared to discuss your understanding of health and safety policies. You might be asked how you would handle certain situations regarding cleanliness and safety. Showing that you take these matters seriously will reflect well on your suitability for the role.