At a Glance
- Tasks: Deliver exceptional customer service and create a welcoming atmosphere for guests.
- Company: The Fentiman Arms, a vibrant local pub with a friendly vibe.
- Benefits: Free meals, weekly pay, 28 days holiday, and discounts at all Young’s pubs.
- Other info: Access to training, career pathways, and a fantastic pub garden!
- Why this job: Join a fun team in a lively environment and enjoy great perks!
- Qualifications: Passion for customer service and a friendly, outgoing personality.
The predicted salary is between 20000 - 25000 € per year.
The Fentiman Arms is a buzzy local pub, ideally positioned between Oval, Vauxhall and Kennington tube stations, close enough to the Oval Cricket Ground that you can just hear the roar of cricket fans on match days. The Fentiman Arms is a warm, homely pub with superb quality British food and friendly faces aplenty. Our back doors open up into a large garden, adorned with festoon lights! With its very own bar and burger shack, it makes it one of the best pub gardens in the area!
What We Offer Our Team Members:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young’s pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Team Member:
As the successful member of our team you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You’ll get lots of training, learn about all our products.
Team Member employer: The Fentiman Arms
The Fentiman Arms is an excellent employer, offering a vibrant work environment in a prime location between Oval, Vauxhall, and Kennington. With a strong focus on employee development through career pathways and training, alongside generous benefits like free meals, weekly pay, and discounts at Young’s pubs, we foster a supportive culture where team members can thrive and enjoy their work while being part of a lively community atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know the pub! Before your interview, pop by The Fentiman Arms and soak up the atmosphere. Chat with staff or customers to get a feel for the vibe – it’ll help you connect during your interview.
✨Tip Number 2
Show off your personality! When you apply, let your friendly and outgoing nature shine through. We want to see how you’d fit into our team, so don’t be shy about sharing your passion for customer service.
✨Tip Number 3
Prepare some questions! Think about what you want to know about working at The Fentiman Arms. Asking thoughtful questions shows you’re genuinely interested and ready to be part of our team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the info you need about the role and our awesome perks right there!
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and outgoing nature. Remember, we’re all about creating a warm atmosphere at The Fentiman Arms.
Tailor Your Application:Make sure to tailor your application to the role of Team Member. Highlight any relevant experience in customer service or teamwork, and connect it back to what we do at The Fentiman Arms. This shows us you understand our vibe!
Keep It Clear and Concise:While we love a good story, keep your application clear and to the point. Use simple language and avoid jargon. We want to get to know you quickly, so make every word count!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we offer at The Fentiman Arms.
How to prepare for a job interview at The Fentiman Arms
✨Know the Pub Inside Out
Before your interview, take some time to learn about The Fentiman Arms. Familiarise yourself with their menu, special events, and the atmosphere they create. This shows genuine interest and helps you connect your answers to their values.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think of specific situations where you went above and beyond for a customer. This will demonstrate your passion for providing great service, which is key for a Team Member role.
✨Be Ready to Discuss Teamwork
Since teamwork is crucial in a pub environment, come prepared with stories that highlight your ability to work well with others. Whether it’s resolving conflicts or collaborating on a busy shift, showing that you can thrive in a team will impress the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities or what a typical day looks like for a Team Member. This not only shows your enthusiasm but also helps you gauge if the pub is the right fit for you.
