At a Glance
- Tasks: Manage client relationships and drive strategy for innovative retail projects.
- Company: Join Tandem, the partnerships agency of The Female Lead, focused on impactful collaborations.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Work in a dynamic environment that values diversity and creativity.
- Why this job: Be at the forefront of retail innovation while making a positive social impact.
- Qualifications: 5+ years in account management with a strong background in data and insights.
The predicted salary is between 60000 - 80000 £ per year.
We are seeking an Account Lead who has experience managing senior client relationships with a background in leveraging research and insight to drive strategy across retail products, media and marketing.
Background: Tandem is the dedicated partnerships agency of The Female Lead, creating high-impact collaborations that align commercial goals with social purpose. We are now seeking an Account Lead to plan and coordinate our innovative work with a major retailer. This role requires skills in client relationship and stakeholder management, someone who can understand true data-led strategies targeted media amplification across store formats & brands. This role sits at the heart of our retailer partnership – keeping both teams aligned, ensuring insight translates into action, and that the day-to-day runs smoothly. The successful candidate will leverage a background in research and insights to influence commercial strategies across product development, ranging, pricing, promotion, marketing, and media. This position serves as the primary liaison between Tandem’s mission-driven initiatives and our client’s retail objectives.
Key Responsibilities
- Client Management & Activation
- Serve as the primary day-to-day contact for key clients and key stakeholders.
- Fostering long-term professional relationships through consistent and clear communication.
- Understand how to turn consumer insights into actionable strategies and tactics.
- The ability to translate data and insight into clear, visually compelling proposals and presentations.
- Manage client expectations regarding timelines, deliverables, and performance reporting.
- Proactively identify potential client challenges and develop creative solutions to mitigate risks.
- Commercial & Operational Oversight
- Maintain full accountability for budget tracking, scope management, and project financials related to key accounts.
- Monitor project and team workflows to ensure all outputs are delivered on time, within budget, and according to the agreed scope.
- Identify operational efficiencies and value-add opportunities to maximize the commercial impact of the partnership.
Candidate Profile
- 5+ years of experience in account management, campaign delivery, or insights-led strategy within an agency or brand-side environment.
- A documented background in data, insights, and research, specifically concerning how metrics dictate retail/cpg marketing strategy.
- Direct experience working with or for major insights and research firms (such as Kantar, GWI, dunnhumby, Circana or similar) is an advantage.
- A proven track record of managing multi-channel campaigns for high-profile, blue-chip clients.
- Ability to interpret data & insight and translate to clear commercial strategies and presentations for retail environments.
- Project management and budget competency.
- The confidence and skills to manage multiple project plans.
- Good written and verbal communication skills, able to manage up and down.
- Ability to present data insights using compelling headlines and visuals to business leaders.
- A highly organised and proactive approach to project management, with a focus on solutions and efficiency.
Location & Hybrid Working
This is a full-time, hybrid role with 2 days per week in our Notting Hill office and at least 1–2 days at the client site, accessible by car or short train journey. The salary for this position is dependent on experience. Feel free to state your salary expectations when you apply.
About Tandem
Tandem is the dedicated partnerships agency of The Female Lead. Tandem and The Female Lead are equal opportunity employers. We welcome applications from all backgrounds and are committed to building a team that reflects the diversity of the communities we serve.
Account Lead employer: The Female Lead
Tandem is an exceptional employer that champions a collaborative and inclusive work culture, where innovative thinking and social purpose drive our partnerships. Located in the vibrant Notting Hill area, we offer flexible hybrid working arrangements, fostering a balance between professional growth and personal well-being. With a commitment to employee development and a focus on impactful client relationships, Tandem provides a unique opportunity for Account Leads to thrive in a dynamic environment that values insights-led strategies and meaningful collaborations.
StudySmarter Expert Advice🤫
We think this is how you could land Account Lead
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for The Female Lead and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like The Female Lead are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with The Female Lead on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at The Female Lead. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Account Lead
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit The Female Lead. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of The Female Lead:Show us that you’ve done your homework! In your application, briefly mention what you admire about The Female Lead’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at The Female Lead
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at The Female Lead will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At The Female Lead, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
