At a Glance
- Tasks: Drive sales, build client relationships, and enhance brand awareness for The Fellows House.
- Company: Join a vibrant hotel known for exceptional guest experiences and a supportive culture.
- Benefits: Competitive salary, travel perks, staff discounts, and career development opportunities.
- Other info: Opportunity to work in a collaborative environment with excellent growth potential.
- Why this job: Be part of a dynamic team shaping the future of hospitality in a new hotel.
- Qualifications: Sales experience, strong communication skills, and a passion for hospitality.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking an ambitious and dynamic Sales and Business Development Executive.
The Person
We are seeking a dynamic and results-driven Sales and Business Development Executive to act as an ambassador for The Fellows House Hotel. You will embody our core values of cultured, devoted and person-centred, demonstrating a passion for hospitality and a commitment to creating exceptional experiences for our guests. With a customer-focused mindset, you will build meaningful relationships with clients while contributing to the growth and reputation of our hotel.
The Role
As a Sales and Business Development Executive, you will play a key role in driving revenue, developing client relationships and increasing brand awareness. You will be proactive in identifying new business opportunities, managing client accounts and contributing to the overall sales strategy. If you have a proven track record in hospitality sales, enjoy building relationships and align with our brand values, we encourage you to apply.
Key Responsibilities
- Develop and implement strategic sales plans aligned with The Fellows brand values and business objectives.
- Drive community engagement strategies that enhance the reputation of The Fellows House and make The Fellows House the hub of the local community.
- Build on and develop relationships with current clients.
- Analyse current markets and identify new markets and potential clients.
- Ensure in house promotional material is current, effective and supports any new sales promotion.
- Support and work closely with cross-functional teams to achieve sales targets, drive revenue growth and enhance market share.
- Cultivate and maintain relationships with key clients, partners and stakeholders to drive business opportunities.
- Analyse market trends, competitor activities and customer feedback to identify opportunities for improvement and innovation.
- Collaborate with cross-functional teams, including operations and event management, to ensure seamless guest experiences.
- Provide regular reports and updates to senior management on sales initiatives and market trends.
- Ensure that all outgoing communications are in line with brand guidelines.
- Devise and coordinate regular guest surveys, analysing the results and recommending continuous improvement ideas and actions.
- Deliver the product to expected Brand standards and manage the QE process.
- Maintain accurate and up-to-date records in the CRM system, ensuring all leads, opportunities and communications are properly logged and tracked.
- Oversee the smooth delivery and handover of accounts once secured, working closely with internal teams to ensure client expectations are met from the outset.
- Attend and represent the company at breakfast meetings, networking evenings and business functions which may be held outside of normal office hours, to help build connections and raise brand visibility.
Skills & Qualifications
- Bachelor's degree in Sales, Business or a related field.
- Master's degree (desired).
- Proven experience in sales, business development or hospitality sales.
- Excellent communication, negotiation and interpersonal skills.
- Strong organisational skills with a proactive, results-driven approach.
- Understanding of hospitality industry trends and customer expectations.
- Ability to work independently while collaborating with cross-functional teams.
- Familiarity with CRM systems.
- Passion for hospitality and alignment with The Fellows House Hotel values.
The Hotel
The Fellows House is known for its commitment to providing exceptional experiences for guests. Rooted in the values of cultured, person-centered and devoted, we strive to create memorable moments that resonate with our guests and team members alike. We seek exceptional people who embody our values, are dynamic and want to contribute to the continued success and growth of our hotel.
Our Values
- Cultured: We believe in being our best and true selves every single day and delivering the most refined experiences possible. We believe in always having good manners and being polite. We never let our high standards slip, have impeccable taste and an eye for detail. We have a deep love and respect for all cultures and cultural pursuits.
- Devoted: We are wholly committed to creating perfect experiences for our guests and teams alike. We are trustworthy and fiercely loyal. Everything we do is fuelled by passion.
- Person-centred: We believe in understanding and engaging with everyone on a human level. We recognise that everyone deserves to be appreciated for the genuine person they are with unique needs, desires, tastes and preferences.
In exchange for your efforts and dedication we offer a fantastic place to work, an opportunity to shape the culture of a new hotel and a comprehensive benefits package.
Benefits:
- Comprehensive salary package.
- Access to GO Hilton Travel Programme – stay in Hilton Hotels around the world for as little as 35$.
- 50% F&B Discount when staying in Hilton Hotels through the Go Hilton Travel Programme.
- Staff meals and hot drinks on shift.
- Career Development.
- Extensive learning & development opportunities.
How to Apply
If you are motivated, passionate about hospitality and want to be part of a team that embodies our values, please submit your application - We would love to hear from you!
Sales & Business Development Executive in Cambridge employer: The Fellows House
At The Hotel At the Fellows House, we pride ourselves on fostering a vibrant and inclusive work culture that values empowerment and personal growth. As a Maintenance Assistant, you will enjoy a comprehensive salary package, access to the GO Hilton Travel Programme, and extensive learning opportunities, all while contributing to an exceptional guest experience in the heart of Cambridge. Join us to be part of a team that is devoted to excellence and dedicated to creating memorable moments for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Business Development Executive in Cambridge
✨Tip Number 1
Network like a pro! Attend local events, breakfast meetings, and business functions to meet potential clients and industry peers. Building relationships is key in sales, so don’t be shy – get out there and make connections!
✨Tip Number 2
Show your passion for hospitality! When you’re chatting with potential employers or clients, let your enthusiasm shine through. Share stories about your experiences and how they align with the values of The Fellows House.
✨Tip Number 3
Be proactive in your approach! Don’t just wait for opportunities to come to you. Research potential clients and reach out to them directly. Show them how you can add value to their business and why they should choose you.
✨Tip Number 4
Keep your CRM game strong! Make sure you’re logging all your interactions and follow-ups. This not only helps you stay organised but also shows potential employers that you’re serious about managing client relationships effectively.
We think you need these skills to ace Sales & Business Development Executive in Cambridge
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see how dedicated you are to creating exceptional experiences for guests, so share any relevant stories or experiences that highlight this.
Tailor Your Application:Make sure to customise your application to align with our core values of cultured, devoted, and person-centred. Use language from the job description to demonstrate that you understand what we're all about and how you fit into our vision.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your skills and experiences. Avoid fluff and focus on what makes you a great fit for the Sales & Business Development Executive role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at The Fellows House
✨Know Your Stuff
Before the interview, make sure you research The Fellows House and its values. Understand their commitment to hospitality and how they engage with the community. This will help you align your answers with what they’re looking for.
✨Showcase Your Passion
During the interview, express your passion for hospitality and sales. Share specific examples of how you've created exceptional experiences for clients in the past. This will demonstrate that you embody their core values of being cultured, devoted, and person-centred.
✨Prepare for Scenario Questions
Expect questions about how you would handle various sales scenarios or client interactions. Think of examples from your previous experience where you successfully built relationships or drove revenue. This will show your proactive approach and results-driven mindset.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about their community engagement strategies or how they measure success in the Sales and Business Development role. This shows your genuine interest in contributing to their growth and reputation.
