At a Glance
- Tasks: Lead a passionate housekeeping team to create exceptional guest experiences.
- Company: The Fellows House, a unique hotel in Cambridge with a focus on culture and personal values.
- Benefits: Competitive salary, global travel perks, staff discounts, and career development opportunities.
- Other info: Empower your team while ensuring every guest feels like family.
- Why this job: Join a vibrant team dedicated to excellence and personal growth in hospitality.
- Qualifications: 3 years in senior management, strong leadership, and knowledge of health and safety laws.
The predicted salary is between 30000 - 40000 £ per year.
The Hotel At the Fellows House aims to offer everyone who walks through our doors an amazing experience. We seek exceptional people who embody our cultured, devoted, and person-centred values.
The Person
- Willing to share experiences and knowledge with the team to ensure encouragement.
- Passionate about developing the team and being an ambassador of our values.
The Role
- Oversee the daily housekeeping operations of the team, ensuring our Guests feel like they are our extended family.
- Assist with making The Fellows House Glisten while allowing the team to grow and develop current skills.
- Speak with the team to discuss their day’s duties.
- Work allocation reports completed.
- Front of House Areas quality checked against set criteria.
- Arrival bedrooms set and ready for our guests.
- Training of current and new team to allow self-growth of the team.
- Discuss The Fellows House Values.
- Report any concerns to Housekeeping Manager.
Requirements
- UK citizen or valid work permit.
- Proficient numeracy and literacy skills.
- 3 years previous experience of a senior management role in a Hilton product using OnQ.
- Proven ability to oversee the Rooms Division and manage costs effectively.
- In-depth knowledge of Health and Safety Laws.
- Sales and Marketing aptitude.
Benefits of working at The Fellows House:
- Comprehensive salary package.
- Access to GO Hilton Travel Programme – stay in Hilton Hotels around the world.
- 50% F&B Discount when staying in Hilton Hotels through the Go Hilton Travel Programme.
- Staff meals and hot drinks on shift.
- Career Development with extensive learning & development opportunities.
If you wish to be considered for this superb opportunity click ’apply’.
Housekeeping Supervisor in Cambridge employer: The Fellows House
At The Hotel At the Fellows House, we pride ourselves on fostering a vibrant and inclusive work culture that values empowerment and personal growth. As a Maintenance Assistant, you will enjoy a comprehensive salary package, access to the GO Hilton Travel Programme, and extensive learning opportunities, all while contributing to an exceptional guest experience in the heart of Cambridge. Join us to be part of a team that is devoted to excellence and dedicated to creating memorable moments for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor in Cambridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience with The Fellows House or similar establishments. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching the hotel’s values and culture. Make sure you can share examples of how you embody their cultured, devoted, and person-centred approach. This will show them you’re not just a fit for the role, but for their team too!
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on common questions for a Housekeeping Supervisor role and be ready to discuss your previous experiences and how they align with the job description.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of The Fellows House family.
We think you need these skills to ace Housekeeping Supervisor in Cambridge
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see how much you care about creating exceptional experiences for guests and supporting your team.
Emphasise Teamwork:Make sure to highlight your experience in leading and developing a team. We value collaboration, so share examples of how you've empowered others and fostered a positive work environment.
Be Person-Centred:Remember to focus on the human aspect in your application. Talk about how you engage with guests and colleagues on a personal level, showing that you understand their unique needs and preferences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at The Fellows House.
How to prepare for a job interview at The Fellows House
✨Know the Values Inside Out
Before your interview, make sure you understand The Fellows House values: Cultured, Devoted, and Person-Centred. Think of examples from your past experiences that showcase how you embody these values. This will help you connect with the interviewers and demonstrate that you're a perfect fit for their team.
✨Showcase Your Leadership Skills
As a Housekeeping Supervisor, you'll be leading a team. Prepare to discuss your previous management experiences, focusing on how you've developed team members and handled challenges. Be ready to share specific instances where your leadership made a difference in team performance or guest satisfaction.
✨Be Ready to Discuss Health and Safety
Given the importance of Health and Safety laws in this role, brush up on relevant regulations and best practices. Be prepared to talk about how you've implemented safety measures in past roles and how you would ensure compliance within the housekeeping team at The Fellows House.
✨Engage with Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
