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For Companies At a Glance
- Tasks: Craft delicious cocktails and provide top-notch service to guests.
- Company: Join the vibrant team at Fellows House, a unique hotel experience.
- Benefits: Enjoy competitive pay, travel perks, and staff discounts.
- Why this job: Be part of a fun, dynamic environment where you can shine.
- Qualifications: Experience in food & beverage or customer service is a plus.
- Other info: Great opportunities for career growth and personal development.
Job Title: F&B Assistant (Bar)
Salary: £12.75 per hour (Effective as from 1st April 2026)
Vacancy Type: Permanent
Hours: Part-time & Zero Hour Contracts are also available
The Hotel
At the Fellows House, we want to offer everyone who walks through our doors an amazing experience. We offer a very personal blend of empowerment, enlightenment, and engagement and seek the remarkable in the everyday and everything that goes into this most unique Hotel.
Most of all we seek exceptional people who embody our team culture to be as devoted and person-centred as you. The brightest and best Cambridge has to offer.
The Person
You are a fun, friendly and well-presented individual. You are a great team worker and are passionate about customer service and eager to make a difference to our guests’ experience. You have experience in Food & Beverage environment or in customer service and enjoy contact with people.
The Role
As a F&B Assistant and Bartender, you will be responsible for providing a friendly and efficient service to all hotel and external guests. You will be responsible for crafting delicious cocktails and drinks in our fantastic bar.
Key responsibilities
- Welcome, greet, and look after guests from the moment they arrive in the bar until they leave
- Ensure high level of customer satisfaction
- Resolve complaints or issues guests might have
- Maintain friendly and professional service at all time
- Upsell and maximise sales and revenue
- Craft fantastic drinks and cocktails
Requirements
- UK citizen or valid work permit
- Previous Food & Beverage within Hotel or Restaurant experience is desired
- Previous experience in a high volume/ fast paced environment.
- Fluent English and excellent communication skills.
- Cultured
We believe in being our best and true selves every single day and delivering the most refined experiences possible. We believe in always having good manners and being polite. We never let our high standards slip, have impeccable taste and an eye for detail. We have a deep love and respect for all cultures and cultural pursuits.
Devoted
We are wholly committed to creating perfect experiences for our guests and teams alike. We are trustworthy and fiercely loyal. Everything we do is fuelled by passion. Passion for excellence. Passion for making the world a better and more interesting place. Passion for sharing wisdom. Passion for supporting each other to be the best we can be.
Person-centred
We believe in understanding and engaging with everyone on a human level. We recognise that everyone deserves to be appreciated for the genuine person they are with unique needs, desires, tastes, and preferences.
Benefits of working at The Fellows House:
- Comprehensive salary package
- Access to GO Hilton Travel Programme – stay in Hilton Hotels around the world for as little as 35$.
- 50% F&B Discount when staying in Hilton Hotels through the Go Hilton Travel Programme
- Staff meals and hot drinks on shift
- Career Development
- Extensive learning & development opportunities
F&B Assistant (Bar) in Cambridge employer: The Fellows House
Contact Detail:
The Fellows House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Assistant (Bar) in Cambridge
✨Tip Number 1
Get to know the company culture! Before your interview, check out The Fellows House's vibe online. Understanding their values will help you connect with the team and show that you're a perfect fit.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with guests, think of some scenarios where you might need to resolve complaints or upsell drinks. Role-playing these situations can boost your confidence.
✨Tip Number 3
Show off your personality! When you meet the team, let your fun and friendly side shine through. They’re looking for someone who embodies their culture, so don’t hold back on being yourself.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at The Fellows House.
We think you need these skills to ace F&B Assistant (Bar) in Cambridge
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your fun and friendly side. Remember, we’re looking for someone who embodies our team culture.
Tailor Your Application: Make sure to customise your application to highlight your experience in the Food & Beverage industry. Mention any relevant roles you've had and how they’ve prepared you for this position. We love seeing how your background aligns with what we do!
Show Your Passion: We’re all about passion here at StudySmarter! In your application, express your enthusiasm for customer service and making a difference in guests’ experiences. Share any specific examples that demonstrate your commitment to excellence.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our amazing team at The Fellows House!
How to prepare for a job interview at The Fellows House
✨Know Your Cocktails
Brush up on your cocktail knowledge before the interview. Be ready to discuss your favourite drinks and maybe even share a recipe or two. This shows your passion for the role and that you’re eager to craft fantastic drinks for guests.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you resolved complaints or went above and beyond for a guest. This will demonstrate your commitment to creating perfect experiences.
✨Emphasise Teamwork
Since being a great team worker is key for this role, come prepared with stories that highlight your ability to collaborate effectively with others. Mention any experiences where you helped foster a positive team environment.
✨Be Person-Centred
During the interview, focus on your ability to connect with people. Share how you engage with guests on a human level and appreciate their unique needs. This aligns perfectly with the hotel's values and will make you stand out.