The Fedcap Group is hiring a Quality Officer to support quality assurance, compliance and continuous improvement across Fedcap’s services nationwide. You will conduct audits, analyse performance data and implement improvements to raise service standards.
You’ll work with teams to monitor performance, gather feedback and drive best practice across operational and corporate functions, ensuring high quality outcomes and strong governance.
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Quality Assurance & Improvement Lead employer: The Fedcap Group
The Fedcap Group is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee growth and development. As a Community-Based Employment Specialist, you will have the unique opportunity to make a meaningful impact in Surrey, helping individuals achieve sustainable employment while benefiting from comprehensive training and resources. With a focus on collaboration and community engagement, this role not only fosters personal fulfilment but also contributes to the broader social good.