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- Tasks: Support individuals in overcoming barriers to find sustainable work and build confidence.
- Company: Fedcap UK, a mission-driven not-for-profit changing lives through employment.
- Benefits: 33 days annual leave, £500 benefits scheme, health support, and pension matching.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in target-driven roles and strong customer-facing skills.
- Other info: Join a diverse team committed to equity and inclusion.
The predicted salary is between 28438 - 28438 £ per year.
Salary: £28,438
Location: Onsite in High Wycombe (HP13 6LA)
Hours: Mon-Fri 9am-5pm
Contract: 10 Months Fixed-Term
Change Lives Every Day with Fedcap UK. Are you passionate about helping people thrive through work? Join Fedcap, a mission and values-driven not-for-profit supporting people back into the workplace and on the path to a rewarding career. As part of the DWP Restart Scheme, you’ll deliver tailored, one-to-one support to help long-term unemployed individuals overcome barriers and find sustainable work.
What You’ll Do
- Work towards clear targets and KPIs (including quality & compliance SLAs) – with plenty of support along the way
- Manage a caseload of customers, with face-to-face appointments throughout the day, creating SMART action plans and providing job-searching support
- Help build confidence, develop skills and change mindsets
- Collaborate with external services to tackle complex challenges and help overcome barriers
What You’ll Bring
- A background in target-driven roles and/or experience delivering services to meet contractual and quality standards
- Ability to build rapport, understand, and empower individuals from diverse backgrounds, including those who are vulnerable with complex needs
- Experience of working in customer-facing roles in a fast-paced environment
- Strong organisational and time-management skills, with the ability to meet deadlines and maintain accurate customer records
- Resilience and a growth mindset, and a real passion for making a difference
Here’s What Makes Fedcap a Rewarding Career
- 33 days’ annual leave (including bank holidays) with the option to buy or sell additional days
- £500 annual benefits scheme to spend at over 900 retailers
- Cycle to Work scheme open all year round
- Pension scheme with up to 5% employer match
- Free life assurance worth 4x your salary
- Health & wellbeing support, including access to our 24/7 Employee Assistance Programme for you and your family
- Digital gym, mindfulness resources, virtual GP and more
Join us
Join us and be part of something bigger. At Fedcap, work changes lives.
Equity, Diversity, and Inclusion
Fedcap Employment is committed to applying equal opportunities at all stages of recruitment and selection, in line with its Equality, Diversity and Inclusion policy in addition to our duty under the Equality Act 2010 to have due regard to the need to eliminate discrimination; to advance equality of opportunity. Fedcap Employment is a Disability Confident Leader employer and as such, any candidate with a disability will not be excluded unless the candidate is unable to perform a duty intrinsic to the role, having considered reasonable adjustments. Reasonable adjustments to the recruitment process will be made to ensure that no applicant is disadvantaged because of their disability.
About Us
Mission: To create opportunities for people by designing and delivering innovative, sustainable solutions and creating measurable changes for those who are socially disadvantaged. Fedcap Employment and Fedcap Employment Scotland delivers employability solutions across the UK to build communities through a blend of local frontline professional teams and like-minded supply chain partners, using innovative and tested ideas developed both locally and internationally. Our service is designed to give each individual the best opportunity according to his/her abilities and needs. Our programs provide targeted employment supports to a range of underserved groups, including single parents, people who were previously incarcerated and individuals with health, mental health and/or substance use conditions. Fedcap Employment and Fedcap Employment Scotland joined The Fedcap Group in 2018.
Website: http://www.fedcapemployment.org/
Employment Adviser - 10 Month FTC in High Wycombe employer: The Fedcap Group
Contact Detail:
The Fedcap Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employment Adviser - 10 Month FTC in High Wycombe
✨Tip Number 1
Get to know the company culture! Before your interview, check out Fedcap's website and social media. Understanding their mission and values will help you connect with the interviewers and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Employment Adviser and be ready to share specific examples of how you've helped others in the past.
✨Tip Number 3
Be prepared to discuss targets and KPIs! Since this role involves working towards clear goals, think about times when you've successfully met targets in previous jobs. Highlight your organisational skills and how you manage your time effectively.
✨Tip Number 4
Don’t forget to ask questions! At the end of the interview, show your enthusiasm by asking about the team you'll be working with or how success is measured in the role. This not only shows your interest but also helps you gauge if it's the right fit for you.
We think you need these skills to ace Employment Adviser - 10 Month FTC in High Wycombe
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Employment Adviser role. Highlight your experience in target-driven roles and how you've helped individuals overcome barriers in the past. We want to see how you can make a difference!
Show Your Passion: Let your enthusiasm for helping people shine through in your application. Share specific examples of how you've empowered individuals from diverse backgrounds, as this aligns with our mission at Fedcap UK. We love seeing genuine passion!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for strong organisational skills, so show us you can communicate effectively!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Fedcap UK!
How to prepare for a job interview at The Fedcap Group
✨Know Your Stuff
Before the interview, make sure you understand Fedcap UK's mission and values. Familiarise yourself with the DWP Restart Scheme and how it helps long-term unemployed individuals. This will show your passion for the role and help you connect your experience to their goals.
✨Showcase Your Skills
Prepare examples from your past roles that demonstrate your ability to meet targets and deliver quality services. Think about specific situations where you've built rapport with diverse individuals or tackled complex challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Be Personable
As an Employment Adviser, you'll be working closely with people from various backgrounds. Practice your interpersonal skills by engaging in mock interviews with friends or family. Focus on being empathetic and understanding, as this will be crucial in building trust with your future clients.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready to ask. Inquire about the team dynamics, the support available for advisers, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
