Fedcap UK is seeking a part-time Customer Service Coordinator (Engagement Coordinator) in Guildford to help people join the Restart programme. You will conduct warm handovers, schedule referrals, and maintain strong liaison with Jobcentre Plus teams to ensure a smooth start for participants.
The role focuses on delivering a high-quality customer experience, meeting targets, and supporting individuals toward sustainable employment. Office-based with occasional local travel.
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Engagement Coordinator - Warm Handover for Restart in Guildford employer: The Fedcap Group
The Fedcap Group is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee growth and development. As a Community-Based Employment Specialist, you will have the unique opportunity to make a meaningful impact in Surrey, helping individuals achieve sustainable employment while benefiting from comprehensive training and resources. With a focus on collaboration and community engagement, this role not only fosters personal fulfilment but also contributes to the broader social good.
