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- Tasks: Help long-term unemployed individuals find jobs and develop their skills.
- Company: Join The Fedcap Group, a leader in employment support.
- Benefits: Enjoy 33 days of leave, health support, and a ÂŁ500 annual benefits scheme.
- Why this job: Make a real difference in people's lives while building your career.
- Qualifications: Experience in target-driven roles and strong communication skills required.
- Other info: Embrace a culture of kindness, respect, and innovation.
The predicted salary is between 27642 - 29407 ÂŁ per year.
Join to apply for the Employment Adviser role at The Fedcap Group. Be among the first 25 applicants.
Are you passionate about helping people thrive through work? Join Fedcap, a mission and values‑driven not‑for‑profit supporting people back into the workplace and on the path to a rewarding career. As part of the DWP Restart Scheme, you’ll deliver tailored, one‑to‑one support to help long‑term unemployed individuals overcome barriers and find sustainable work.
Salary: £27,642 rising to £29,407, after 9‑month probation
Location: Onsite in Skelmersdale (WN8 6NN)
Hours: Mon‑Fri 9am‑5pm
What You’ll Do
- Work towards clear targets and KPIs (including quality & compliance SLAs) – with plenty of support along the way
- Manage a caseload of customers, with face‑to‑face appointments throughout the day, creating SMART action plans and providing job‑searching support
- Help build confidence, develop skills and change mindsets
- Collaborate with external services to tackle complex challenges and help overcome barriers
What You’ll Bring
- A background in target‑driven roles and/or experience delivering services to meet contractual and quality standards
- Ability to build rapport, understand, and empower individuals from diverse backgrounds, including those who are vulnerable with complex needs
- Experience of working in customer‑facing roles in a fast‑paced environment
- Strong organisational and time‑management skills, with the ability to meet deadlines and maintain accurate customer records
- Resilience and a growth mindset, and a real passion for making a difference
Here’s What Makes Fedcap a Rewarding Career
- 33 days’ annual leave (including bank holidays) with the option to buy or sell additional days
- ÂŁ500 annual benefits scheme to spend at over 900 retailers
- Cycle to Work scheme open all year round
- Pension scheme with up to 5% employer match
- Free life assurance worth 4x your salary
- Health & wellbeing support, including access to our 24/7 Employee Assistance Programme for you and your family
- Digital gym, mindfulness resources, virtual GP and more
Join us and be part of something bigger. At Fedcap, work changes lives.
Equity, Diversity, and Inclusion
Fedcap Employment is committed to applying equal opportunities at all stages of recruitment and selection, in line with its Equality, Diversity and Inclusion policy in addition to its duty under the Equality Act 2010 to have due regard to the need to eliminate discrimination; to advance equality of opportunity.
Fedcap Employment is a Disability Confident Leader employer and as such, any candidate with a disability will not be excluded unless the candidate is unable to perform a duty intrinsic to the role, having considered reasonable adjustments. Reasonable adjustments to the recruitment process will be made to ensure that no applicant is disadvantaged because of their disability.
About Us
Mission: To create opportunities for people by designing and delivering innovative, sustainable solutions and creating measurable changes for those who are socially disadvantaged.
Fedcap Employment and Fedcap Employment Scotland deliver employability solutions across the UK to build communities through a blend of local frontline professional teams and like‑minded supply chain partners, using innovative and tested ideas developed both locally and internationally.
Our service is designed to give each individual the best opportunity according to his/her abilities and needs. Our programs provide targeted employment supports to a range of underserved groups, including single parents, people who were previously incarcerated and individuals with health, mental health and/or substance use conditions.
Fedcap Employment and Fedcap Employment Scotland joined The Fedcap Group in 2018.
Website: http://www.fedcapemployment.org/
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Employment Adviser employer: The Fedcap Group
Contact Detail:
The Fedcap Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employment Adviser
✨Tip Number 1
Network like a pro! Get out there and connect with people in your industry. Attend job fairs, workshops, or even local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice makes perfect! Before any interview, do some mock interviews with friends or family. This will help you get comfortable with common questions and refine your answers to showcase your skills and experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate your interest in the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job. Plus, applying directly can sometimes give you an edge over other candidates. So, what are you waiting for?
We think you need these skills to ace Employment Adviser
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Employment Adviser role. Highlight your experience in supporting individuals, especially those with complex needs, and showcase your skills in creating action plans and CVs.
Showcase Your Skills: In your application, emphasise your organisational and time-management skills. We want to see how you can manage a varied caseload while meeting performance targets, so give us examples!
Be Personable: Since this role involves building rapport with diverse individuals, let your personality shine through in your application. Share experiences that demonstrate your emotional intelligence and ability to empower others.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at The Fedcap Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Employment Adviser role. Familiarise yourself with the responsibilities and qualifications listed in the job description. This will help you tailor your answers to show how your experience aligns with what they’re looking for.
✨Prepare Real-Life Examples
Think of specific examples from your past work that demonstrate your skills in coaching, rapport building, and managing a caseload. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easier for the interviewer to see your impact.
✨Showcase Your Emotional Intelligence
As an Employment Adviser, you'll be working with individuals from diverse backgrounds, including those with complex needs. Be prepared to discuss how you've successfully supported others in similar situations, highlighting your listening and motivational skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the support available for advisers, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.