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- Tasks: Help individuals find sustainable employment through tailored support and action plans.
- Company: Fedcap UK is a not-for-profit organisation dedicated to improving economic mobility for communities.
- Benefits: Enjoy 33 days of annual leave, a ÂŁ500 benefits scheme, and health & wellbeing support.
- Why this job: Make a real impact in people's lives while working locally and growing your skills.
- Qualifications: Experience in target-driven environments and strong organisational skills are essential.
- Other info: We welcome applications from diverse backgrounds and offer support for disabled candidates.
The predicted salary is between 22600 - 24800 ÂŁ per year.
1 week ago Be among the first 25 applicants
Who We Are
Fedcap UK (part of The Fedcap Group) is a not-for-profit organisation. Our mission is to improve economic mobility by unlocking opportunities that move the dial for individuals and communities. Internationally, Fedcap has nearly 90 years of experience, supporting over 245,000 people annually to help improve their economic well-being and their quality of life through education, health, employability and economic development practice areas.
Job Description
Who We Are
Fedcap UK (part of The Fedcap Group) is a not-for-profit organisation. Our mission is to improve economic mobility by unlocking opportunities that move the dial for individuals and communities. Internationally, Fedcap has nearly 90 years of experience, supporting over 245,000 people annually to help improve their economic well-being and their quality of life through education, health, employability and economic development practice areas.
Drawing on the experience and scale of the Fedcap Group, the UK delivers a growing portfolio of programmes, to deliver holistic solutions that meet local and national priorities and empower individuals to thrive.
We deliver leading employability solutions across a range of UK contracts and local frontline professional teams. Our services are more vital than ever before to individuals and their wider communities.
At Fedcap, we embed social value in how we work – from who we hire, to who we partner with, to how we deliver services that create lasting change. Whether that’s supporting a young parent into their first job, helping someone return after time away from work due to health or personal circumstances, or supporting a small business become more inclusive – our mission is to create impact where it matters most.
The Role
As an Employment Adviser, you’ll help change people’s lives by supporting them into sustainable employment. You’ll deliver high-quality, personalised support to people who are long-term unemployed and participate in the Department for Work and Pensions’ Restart Scheme. Committed to providing an excellent service to every customer, your role will involve carefully assessing individual needs, creating tailored action plans and CVs, and offering a range of support, from skills development to job search assistance. While you’ll have targets designed to support positive outcomes, you’ll also be supported in your role and will be encouraged to innovate and develop networks. Some of your customers may have complex needs and you might work with specialised services to support them.
Salary: ÂŁ27,642, rising to ÂŁ29,407 following successful 9-month probation
Location: Onsite in Burnley (BB11 1NN)
Hours: Mon-Fri 9am-5pm
What You\’ll Be Doing
- Ensuring your personal performance targets and Key Performance Indicators (including quality and compliance levels) are met.
- Managing a caseload of customers, holding initial appointments, and producing SMART action plans to ensure appropriate and effective activity is undertaken by all customers according to their level of job readiness.
- Producing CVs and other documentation required by the customer to support them to apply for work.
- Addressing customers’ personal barriers to employment and supporting them through a structured pathway of activities. Providing challenge, advice, and guidance where appropriate to develop customers’ capability in the recruitment process, ensuring they have the necessary skills and confidence to secure employment.
- Identifying, structuring, and recommending wellbeing and training solutions, working in close consultation with your team to meet the specific needs of participants and employers.
Your Skills & Experience
- Able to embrace our company values which are Kindness, Respect, Integrity, and Innovation.
- You will have proven experience of working in a target-driven environment.
- You’ll have high levels of attention to detail and accuracy to maintain customer records – experience of working with Microsoft 365 is a requirement, and CRM solutions will be an advantage.
- Proven ability to build rapport, understand, and empower individuals from diverse backgrounds, including those with complex needs which may include substance misuse and/or mental health related challenges.
- You’ll be confident in coaching, motivating, and questioning your customers to get a thorough understanding of their needs, while being an excellent listener.
- You’ll have a high level of emotional intelligence.
- You’ll be skilled at CV writing, being able to highlight your customers’ key experiences and strengths.
- You’ll possess strong organisational and time-management skills, with the ability to manage a varied caseload and meet deadlines.
Here’s What Makes Fedcap a Rewarding Career…
We’re a mission-led organisation with social value at our core. We’ve been trusted for nearly a century to help people with health conditions and disabilities thrive through work. We’re a Disability Confident Leader and proud to be part of a partnership that reflects the communities we serve.
- You’ll make a real impact: Every success story you help write will be felt in homes, workplaces, and communities across the county.
- You’ll work locally: Embedded in the places you know- towns, villages, and rural communities.
- You’ll grow: With access to training, reflective practice, and a national network of likeminded colleagues.
- You’ll be supported: We believe in team working, wellbeing check-ins, and manageable caseloads.
- You’ll be part of something bigger: From mental health awareness to inclusive recruitment and sustainable employment, your work contributes to broader change.
Benefits
At Fedcap, we’re proud to offer a comprehensive and rewarding benefits package designed to support your wellbeing, development and work-life balance:
- 33 days’ annual leave (including bank holidays) with the option to buy or sell additional days
- ÂŁ500 annual benefits scheme to spend at over 900 retailers
- Cycle to Work scheme open all year round
- Pension scheme with up to 5% employer match
- Free life assurance worth 4x your salary
- Health & wellbeing support, including access to our 24/7 Employee Assistance Programme for you and your family
- Digital gym, mindfulness resources, virtual GP and more
Additional Information
Equality, Diversity & Inclusion
Fedcap Employment is committed to equal opportunities throughout recruitment and selection, in line with our Equality, Diversity and Inclusion policy and the Equality Act 2010. As a Disability Confident Leader, we actively welcome applications from disabled people and will support reasonable adjustments where needed.
We are also proud to support the Armed Forces Covenant, encouraging applications from veterans, reservists, and military families.
INDHP
About Us
Mission: To create opportunities for people by designing and delivering innovative, sustainable solutions and creating measurable changes for those who are socially disadvantaged.
Fedcap Employment and Fedcap Employment Scotland delivers employability solutions across the UK to build communities through a blend of local frontline professional teams and like-minded supply chain partners, using innovative and tested ideas developed both locally and internationally.
Our service is designed to give each individual the best opportunity according to his/her abilities and needs. Our programs provide targeted employment supports to a range of underserved groups, including single parents, people who were previously incarcerated and individuals with health, mental health and/or substance use conditions.
Fedcap Employment and Fedcap Employment Scotland joined The Fedcap Group in 2018.
Website: http://www.fedcapemployment.org/
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Employment Adviser employer: The Fedcap Group
Contact Detail:
The Fedcap Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employment Adviser
✨Tip Number 1
Familiarise yourself with the mission and values of Fedcap UK. Understanding their commitment to improving economic mobility and social value will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Fedcap Group. They can provide valuable insights into the company culture and expectations, which can help you tailor your responses in interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've supported individuals from diverse backgrounds. Highlighting your experience in coaching and empowering others will demonstrate your suitability for the role.
✨Tip Number 4
Research the Department for Work and Pensions' Restart Scheme. Being knowledgeable about this programme will show your commitment to understanding the context of the role and the challenges faced by long-term unemployed individuals.
We think you need these skills to ace Employment Adviser
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Employment Adviser. Familiarise yourself with the skills and experiences required, such as CV writing and supporting individuals with complex needs.
Tailor Your CV: Craft your CV specifically for this role. Highlight relevant experience in employability solutions, coaching, and working with diverse backgrounds. Use clear examples to demonstrate your skills in building rapport and supporting individuals into employment.
Write a Compelling Cover Letter: Your cover letter should reflect your passion for helping others and your alignment with Fedcap's mission. Discuss how your values align with their core principles of Kindness, Respect, Integrity, and Innovation, and provide specific examples of your past achievements.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally. A polished application reflects your attention to detail.
How to prepare for a job interview at The Fedcap Group
✨Understand the Mission
Before your interview, take some time to really understand Fedcap's mission of improving economic mobility. Be prepared to discuss how your values align with theirs and how you can contribute to their goal of creating lasting change in communities.
✨Showcase Your Experience
Highlight your experience in a target-driven environment, especially if you've worked with individuals facing complex barriers to employment. Prepare specific examples that demonstrate your ability to assess needs and create tailored action plans.
✨Demonstrate Emotional Intelligence
As an Employment Adviser, you'll need to connect with people from diverse backgrounds. Be ready to discuss how you've built rapport and empowered individuals in the past, particularly those with complex needs such as mental health challenges.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific situations, such as supporting a long-term unemployed individual or creating a CV. Practise your responses to these scenarios to show your problem-solving skills and creativity in delivering support.
