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- Tasks: Help individuals overcome barriers and find sustainable work through tailored support.
- Company: Fedcap UK, a mission-driven not-for-profit changing lives through employment.
- Benefits: 33 days annual leave, ÂŁ500 benefits scheme, health support, and pension matching.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in target-driven roles and strong interpersonal skills.
- Other info: Join a diverse team committed to equity and inclusion.
The predicted salary is between 28438 - 30253 ÂŁ per year.
Salary: ÂŁ28,438, rising to ÂŁ30,253, after 9-month probation
Location: Onsite in Brighton (BN1 2RA)
Hours: Mon‑Fri 9am‑5pm
Change Lives Every Day with Fedcap UK
Are you passionate about helping people thrive through work? Join Fedcap, a mission and values‑driven not‑for‑profit supporting people back into the workplace and on the path to a rewarding career. As part of the DWP Restart Scheme, you’ll deliver tailored, one‑to‑one support to help long‑term unemployed individuals overcome barriers and find sustainable work. We’re looking for a people‑focused, target‑driven individual with emotional intelligence and the ability to adapt to, and influence, a wide range of customers. In this role, you will wear many hats—supporting, encouraging, signposting, advising, coaching, and inspiring individuals—while building trust and challenging mindsets.
What You’ll Do
- Work towards clear targets and KPIs (including quality & compliance SLAs) – with plenty of support along the way
- Manage a caseload of customers, with face‑to‑face appointments throughout the day, creating SMART action plans and providing job‑searching support
- Help build confidence, develop skills and change mindsets
- Collaborate with external services to tackle complex challenges and help overcome barriers
What You’ll Bring
- A background in target‑driven roles and/or experience delivering services to meet contractual and quality standards
- Ability to build rapport, understand, and empower individuals from diverse backgrounds, including those who are vulnerable with complex needs
- Experience of working in customer‑facing roles in a fast‑paced environment
- Strong organisational and time‑management skills, with the ability to meet deadlines and maintain accurate customer records
- Resilience and a growth mindset, and a real passion for making a difference
Here’s What Makes Fedcap a Rewarding Career
- 33 days’ annual leave (including bank holidays) with the option to buy or sell additional days
- ÂŁ500 annual benefits scheme to spend at over 900 retailers
- Cycle to Work scheme open all year round
- Pension scheme with up to 5% employer match
- Free life assurance worth 4x your salary
- Health & wellbeing support, including access to our 24/7 Employee Assistance Programme for you and your family
- Digital gym, mindfulness resources, virtual GP and more
Join us and be part of something bigger. At Fedcap, work changes lives.
Equity, Diversity & Inclusion
Fedcap UK is committed to equal opportunities throughout recruitment and selection, in line with our Equity, Diversity & Inclusion policy and the Equality Act 2010. As a Disability Confident Leader, we actively welcome applications from disabled people and will support reasonable adjustments where needed. We are also proud to support the Armed Forces Covenant, encouraging applications from veterans, reservists, and military families.
About Us
Mission: To create opportunities for people by designing and delivering innovative, sustainable solutions and creating measurable changes for those who are socially disadvantaged. Fedcap Employment and Fedcap Employment Scotland delivers employability solutions across the UK to build communities through a blend of local frontline professional teams and like‑minded supply chain partners, using innovative and tested ideas developed both locally and internationally. Our service is designed to give each individual the best opportunity according to his/her abilities and needs. Our programs provide targeted employment supports to a range of underserved groups, including single parents, people who were previously incarcerated and individuals with health, mental health and/or substance use conditions. Fedcap Employment and Fedcap Employment Scotland joined The Fedcap Group in 2018.
Website: http://www.fedcapemployment.org/
Employment Adviser in Brighton employer: The Fedcap Group
Contact Detail:
The Fedcap Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employment Adviser in Brighton
✨Tip Number 1
Get to know the company culture! Before your interview, check out Fedcap's website and social media. Understanding their mission and values will help you connect with the interviewers and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your storytelling skills! Think of examples from your past experiences that highlight your ability to support and empower individuals. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them memorable.
✨Tip Number 3
Be ready to discuss targets and KPIs! Since this role is target-driven, prepare to talk about how you've met or exceeded goals in previous positions. Show them you can handle the pressure and still deliver results.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready. This shows your enthusiasm for the role and helps you determine if Fedcap is the right fit for you. Plus, it’s a great way to engage with your interviewers!
We think you need these skills to ace Employment Adviser in Brighton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in target-driven roles and customer-facing positions. We want to see how your skills align with our mission of helping individuals thrive through work!
Show Your Passion: Let your enthusiasm for making a difference shine through! Share specific examples of how you've supported others in overcoming challenges, as this is key to the Employment Adviser role we’re looking to fill.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to see your relevant skills and experiences at a glance.
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches the right people and you can easily track your application status. Plus, it’s super simple!
How to prepare for a job interview at The Fedcap Group
✨Know Your Stuff
Before the interview, make sure you understand Fedcap UK's mission and values. Familiarise yourself with the DWP Restart Scheme and how it supports long-term unemployed individuals. This will show your passion for helping people thrive through work.
✨Showcase Your People Skills
As an Employment Adviser, you'll need to build rapport with diverse individuals. Prepare examples of how you've successfully supported or empowered others in previous roles. Highlight your emotional intelligence and adaptability during the interview.
✨Be Target-Driven
Since the role involves working towards clear targets and KPIs, be ready to discuss your experience in target-driven environments. Share specific instances where you met or exceeded goals, and how you managed your time effectively to achieve results.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the team dynamics at Fedcap UK. This not only shows your interest but also helps you gauge if the company culture aligns with your values. Think about asking how they measure success in supporting clients.