Head Waiter / Waitress

Head Waiter / Waitress

Full-Time 27360 - 31200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Create unforgettable dining experiences and lead a passionate team at The Fat Crab.
  • Company: Join The Fat Crab, a vibrant seafood restaurant in Harrow.
  • Benefits: Earn £13-£15 per hour plus extra tips, with a fun work environment.
  • Why this job: Perfect for food lovers wanting to make a real impact in hospitality.
  • Qualifications: Previous restaurant experience and a passion for excellent service.
  • Other info: Full-time role with flexible hours; must be 18+ and available weekends.

The predicted salary is between 27360 - 31200 £ per year.

We have an exciting opportunity for a motivated Head Waiter/Waitress to join our passionate team at The Fat Crab, located in Alexandra Avenue, Harrow HA29EF. The Fat Crab in Harrow specialises in seafood.

Opening Hours: Tuesday – Friday 16:00–23:00; Saturday 12:30–23:00; Sunday 12:30–22:00. Closed on Mondays.

Responsibilities:

  • You pride yourself on having excellent product knowledge and going the extra mile to create memorable guest experiences.
  • You’re confident to run and supervise, cleaning, taking orders, answering phone and managing bookings.
  • You thrive on teamwork and support colleagues to guarantee guests always have a fully positive dining experience.
  • You’re keen to use your interpersonal skills, energy, and passion for food to ensure the highest standards and performance targets are constantly achieved.

Requirements and Availability:

  • Have previous experience working within a restaurant environment.
  • This is a full-time opportunity and must be 18 years or over.
  • You need to be available to work on weekends and evenings.

If you have a love for hospitality, a passion for creating memorable guests’ experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you.

Experience and Job Details:

  • Experience: Required
  • Languages: English – Advanced
  • Employment: Full-time
  • Schedule: Tuesday to Friday 3:30–11:00pm; Saturday & Sunday 12:30–11:00pm
  • Salary: £13 – £15 hourly
  • Benefits: Extra tips

About The Fat Crab: Seafood restaurants based in Harrow, Surrey, Clapham & Stratford.

Head Waiter / Waitress employer: The Fat Crab

The Fat Crab is an exceptional employer that fosters a vibrant and supportive work culture, perfect for those passionate about hospitality and seafood. Located in the heart of Harrow, we offer our team members not only competitive hourly rates and extra tips but also opportunities for personal and professional growth within a best-in-class restaurant group. Join us to be part of a dedicated team that values teamwork and strives to create unforgettable dining experiences for our guests.
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Contact Detail:

The Fat Crab Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head Waiter / Waitress

✨Tip Number 1

Get to know the restaurant! Before your interview, pop by The Fat Crab and soak up the atmosphere. Familiarise yourself with the menu and the vibe – it’ll show you’re genuinely interested and ready to hit the ground running.

✨Tip Number 2

Show off your people skills! During the interview, share stories about how you've created memorable experiences for guests in the past. We want to see that passion for hospitality shining through!

✨Tip Number 3

Be ready to demonstrate teamwork! Talk about times when you’ve supported your colleagues during busy shifts. We love a team player who can keep the energy high and the service smooth.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for enthusiastic candidates who are eager to join our seafood-loving family at The Fat Crab.

We think you need these skills to ace Head Waiter / Waitress

Product Knowledge
Guest Experience Management
Order Taking
Booking Management
Teamwork
Interpersonal Skills
Attention to Detail
Time Management
Communication Skills
Passion for Food
Supervisory Skills
Cleaning and Maintenance

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences where you went the extra mile for guests, as this will resonate with us at The Fat Crab.

Highlight Relevant Experience: Make sure to detail your previous restaurant experience in your application. We want to see how your background aligns with the responsibilities of a Head Waiter/Waitress, so don’t hold back on showcasing your skills!

Be Personable and Engaging: Your written application is your first chance to impress us, so keep it friendly and engaging. Use a conversational tone that reflects your personality, as we value interpersonal skills just as much as experience.

Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your enthusiasm and qualifications right away!

How to prepare for a job interview at The Fat Crab

✨Know Your Seafood

Make sure you brush up on your seafood knowledge before the interview. Familiarise yourself with the menu at The Fat Crab and be ready to discuss different types of seafood, cooking methods, and pairings. This shows your passion for the role and helps you stand out.

✨Showcase Your Team Spirit

Since teamwork is key in this role, think of examples from your past experiences where you’ve successfully worked as part of a team. Be prepared to share how you support your colleagues and contribute to a positive dining experience for guests.

✨Demonstrate Your Interpersonal Skills

During the interview, highlight your ability to connect with guests. Share stories that showcase your communication skills and how you’ve gone the extra mile to create memorable experiences. This will resonate well with the hiring team.

✨Be Ready for Practical Scenarios

Expect some situational questions or role-play scenarios during the interview. Think about how you would handle difficult customers or busy service times. Practising these responses can help you feel more confident and prepared.

Head Waiter / Waitress
The Fat Crab
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