About The Farmers Club A welcoming private members' club for those in farming, agriculture, food, drink, and related industries—right in the heart of London.
Set in Whitehall Court, The Farmers Club offers comfortable accommodation, an exceptional restaurant celebrating the best of British produce, and a bar rich in history—where conversations and ideas have flowed for generations.
With elegant function rooms, a dedicated business suite, and a terrace overlooking the River Thames, the Club is perfectly suited for both business and leisure.
We are now looking for an experienced House Manager to manage and lead our operations team.
Benefits
As well as offering a competitive salary the Club offers a range of amazing benefits which includes
Medical cashback benefit, GP appointments & leisure discounts
Enhanced company pension contribution
Incremental holiday entitlement with long service
Free meals on duty
Team member discounts
Hospitality Action - EAP
Season ticket loan
Company Sick Pay, and more.
About the Role
As Club House Manager your overall responsibility will be to closely manage and lead operational departments with routine responsibilities for optimising revenue and ensuring the highest possible standards of service to our members.
You will also
- Lead and manage operational matters of the Conference & Banqueting, Food & Beverage, Reception & Reservations and Housekeeping Departments to optimise revenue, ensure efficient operational processes and deliver the highest possible standards of service to members.
- Advise the Chief Executive and Head of Finance, Club Committees and operational department heads on best practice and processes.
- Work with the Chief Executive and other SLT members (House Manager, Head Chef, Head of Finance and HR Manager) to manage and enhance the reputation of The Farmers Club and meet the needs of members.
- Sound managerial expertise and financial skills to enhance revenue, manage cost control and work closely with the Chief Executive and the other SLT members to deliver a strong and sustainable operational financial outcome that supports continued Club development.
- Be present and visible in the Club, actively engage with members and guests to enhance member satisfaction and high-quality service.
- Support the development and coordination of operational departments input into the annual budget cycle, working in support of the Head of Finance and Chief Executive.
About You
You are a highly organised and dynamic individual, self-motivated, and empathic leader with a passion for delivering outstanding service and developing a very capable operational team.
- Self-confident and charismatic professional who holds high expectation for self and staff.
- An engaging character who will interact extremely well with all members and guests.
- Strong empathic leadership and motivational skills, builds teams, develops individuals and supports departmental managers. Is able to lead from the front and take the initiative.
- Excellent communication and interpersonal skills with the ability to build effective relationships with members, colleagues and suppliers.
- Able to adapt to the nuances of a private members Club.
- Ability and willingness to interact effectively at all levels and gain respects easily.
- At least 5-10 years managerial experience in Club or hospitality sectors. Previous front office and operational experience is essential. A good understanding of revenue management, budgets, forecasts, accounting and P&L analysis is preferred.
The Farmers Club is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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