Legacy Evaluation & Insights Manager in Burton upon Trent

The FA are excited to be searching for a Legacy Evaluation & Insights Manager, who will be part of the Research & Insights team, conducting primary/secondary research and data analysis to generate insight which inspires, informs and enables evidence‑based decision making at The FA. This role will specifically focus on providing evaluation and insight in respect of UEFA EURO 2028, its impact and legacy on English grassroots football and society in general. The role is full‑time, based at Wembley Stadium. This role is initially advertised as a 1‑year fixed‑term contract, with the potential to extend for up to three additional years (four years in total), subject to securing expected future funding.

What will you be doing?

• Working in close collaboration with the EURO 28 Legacy Manager and wider grassroots development team, design and deliver a Measurement and Evaluation programme across the 5 cities that will host the UEFA Men's EUROs tournament in 2028, reporting both at a local and national level.
• Lead on both primary and secondary research (quantitative and qualitative) from end to end and utilise analytical techniques on data collected / data held within the business to grow the organisation's knowledge of the impact of hosting EURO 2028 in England.
• Participate in EURO 2028 legacy working group meetings.
• Utilise existing and new data sources to set benchmarks pre‑tournament to measure post‑tournament impact.
• Liaise directly with stakeholders within each of the host cities and FA regional network managers to collect data on the performance and development of legacy plans.
• Liaise with stakeholders at the Government and the UK&I appointed evaluation partner.
• Consolidate host‑city and non‑host city data with existing internal data The FA holds to measure the impact of hosting EURO 2028 in England.
• Evaluate performance and insight against each Legacy ambition.
• Lead on the design, deployment, analysis and delivery of research and analytics projects.
• Manage the tender process, project management and delivery of outputs of external research agencies.
• Provide back‑up to the wider R&I team when appropriate.
• Support and drive the general R&I agenda across The FA.
• Collaborate with other members of the R&I team to ensure best practice principles are upheld.
• Execute additional tasks as required to meet the FA's changing priorities.
• Comply with all company policies and procedures to ensure that the highest standards of health, safety, and well‑being can be maintained.
• Complete a DBS check as part of the FA's commitment to ensuring a safe environment for everyone in football.

What are we looking for?

Essential for the role

• Experience in measurement and evaluation research incl. handling and analysis of large‑scale, complex datasets, e.g. from surveys or third‑party data collection.
• Experience in delivering multi‑disciplinary primary and secondary research projects from end to end.
• Demonstrable experience of navigating a complex organisation and building relationships with stakeholders across different seniority levels.
• Clear ability to produce and present suitable outputs for different audiences with minimal support.
• Ability to apply the So What and the Now What to insights and recommendations.
• Working with and managing 3rd party agencies or providers, incl. tendering/procurement process.
• Understanding and identifying appropriate research methodologies and ways of measuring KPIs.
• Hands‑on experience in writing and/or developing questionnaires/discussion guides.
• Using online survey software (e.g. Toluna Start) to script, host and generate data tables from online surveys.
• Confidence in their ability to work both within a team environment and proactively on solo projects.

Technical Skills

• Advanced numeracy and literacy skills.
• Excellent communication and presentation skills.
• Comprehensive primary research skills across both qualitative and quantitative methods.
• Analytical skills, capable of working with and manipulating large‑scale datasets (in Excel or other data processing software).
• Working with and interpreting third‑party data and research reports.
• Experienced working in a research agency/consultancy and/or within an in‑house client‑side research team.

Beneficial to have

• A passion for grassroots football.
• Detailed knowledge of Data visualisation dashboards, e.g. Power BI/Tableau.
• Experience using research & insight‑related AI tools/platforms.
• Previous experience within the sport and/or events industry.
• Previous experience in delivering measurement and evaluation research within the sport industry.

The FA is currently operating a hybrid working model, with 2‑3 days in the office and 2‑3 days working from home. Occasional visits to St George's Park may also be required, as well as travel to other stakeholder organisations.

What's in it for you?

We are committed to ensuring everyone can flourish in their roles. To achieve this, we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world‑class, Elite Performance Centre, St. George's Park in Staffordshire, which is an exceptional setting to develop and inspire high‑performing England teams and leaders.

We pride ourselves on offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below:

• Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season.
• Free, nutritious lunches at Wembley Stadium and St. George's Park.
• Free private medical cover.
• A contributory pension scheme.
• An additional 'Thank You' day's leave, volunteering days, as well as 25 days of annual leave (based on a full‑time, permanent contract).
• A hybrid working model which offers greater flexibility.