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- Tasks: Welcome guests, suggest merchandise, and keep the shop sparkling at the iconic London Eye.
- Company: Join a vibrant team at one of the world's most famous attractions.
- Benefits: Earn £13.49/hr, enjoy discounts, bonuses, and free attraction tickets worldwide.
- Why this job: Bring the magic of London to life while making unforgettable memories for guests.
- Qualifications: Confident communicator, team player, and 18+ due to health and safety regulations.
- Other info: Flexible shifts including weekends and holidays; great opportunity for personal growth.
The predicted salary is between 13 - 16 £ per hour.
Are you ready to help guests make memories at 135 metres? We’re on the lookout for Retail Assistants to join our vibrant team at the London Eye - one of the most iconic views in the world.
You’ll be the friendly face our guests meet in the shop, welcoming them in, offering helpful suggestions and making sure they don’t leave without the perfect memento. You’ll keep the shop sparkling, the shelves full and the energy high. Because this is more than a job, it’s a chance to bring the magic of London to life!
What you’ll be doing:
- Greeting guests with warmth, enthusiasm and a bit of sparkle
- Keeping our shop stocked, tidy and looking top-notch
- Suggesting must-have merchandise in a way that’s helpful, never pushy
- Answering questions and offering brilliant customer service
- Helping us smash our daily targets and boost revenue
- Working closely with the wider team
- Jumping in to help other departments when needed
We have Full-Time fixed term contracts available. Our attraction is open daily so we will need you to have full flexibility as shifts will include weekends, bank holidays and school holidays.
Qualifications & Experience:
- Someone who’s confident chatting to hundreds of guests a day
- A natural at spotting what guests might love and upselling with style
- Someone comfortable working to strict health and safety standards (we’ll train you)
- A team player who brings energy and positivity to every shift
- Aged 18 or over due to health and safety regulations
Benefits:
- We offer an hourly rate paid fortnightly
- Monthly Bonus Scheme based on customer service targets
- 25% discount in our retail shops and restaurants
- 40% online LEGO discount
- You’ll also get your hands on a Merlin Magic Pass - giving you FREE tickets to our attractions across the GLOBE!
If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.
Pay Range: GBP £13.49/Hr.
Retail Sales Assistant employer: The Eye Brand
Contact Detail:
The Eye Brand Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the London Eye and its values. This will help you connect with the team and show that you're genuinely interested in bringing the magic of London to life.
✨Tip Number 2
Practice your customer service skills! Think about how you would greet guests and suggest merchandise. Role-play with a friend or family member to get comfortable with upselling in a friendly way.
✨Tip Number 3
Be ready to showcase your energy and positivity! During the interview, let your personality shine through. Remember, they’re looking for someone who can keep the shop buzzing and make every guest feel special.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen to be part of our vibrant team at the London Eye!
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Show Your Sparkle: When writing your application, let your personality shine through! We want to see that warmth and enthusiasm you’ll bring to the role. Use friendly language and don’t be afraid to show us how excited you are about helping guests create memories.
Tailor Your Experience: Make sure to highlight any previous retail or customer service experience in your application. We love seeing how you’ve engaged with customers before and how you can bring that magic to our team at the London Eye!
Be a Team Player: We’re all about teamwork here, so mention any experiences where you’ve worked closely with others. Show us how you contribute to a positive atmosphere and how you can jump in to help when needed!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at The Eye Brand
✨Show Your Enthusiasm
When you walk into the interview, let your excitement for the role shine through! This position is all about bringing joy to guests, so be sure to express your passion for customer service and how you can contribute to creating memorable experiences.
✨Know the Product
Familiarise yourself with the merchandise sold at the London Eye shop. Being able to suggest items confidently will show that you're proactive and ready to upsell. Think about what guests might love and prepare a few examples to discuss during the interview.
✨Demonstrate Team Spirit
This role requires collaboration with a vibrant team, so be prepared to share examples of how you've worked well with others in the past. Highlight your ability to jump in and help out wherever needed, as this shows you're a true team player.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face in this role. Prepare responses that showcase your problem-solving skills and ability to handle difficult situations with grace. This will demonstrate your readiness to provide brilliant customer service.
