Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests and create unforgettable experiences at the iconic London Eye.
- Company: Join a vibrant team at one of London's most famous attractions.
- Benefits: Monthly bonuses, discounts, free attraction tickets, and employee perks.
- Other info: Flexible shifts and a fun, dynamic work environment await you.
- Why this job: Be part of a team that creates magical moments high above London!
- Qualifications: Passion for customer service and strong communication skills required.
The predicted salary is between 28800 - 28800 £ per year.
Are you ready to help guests make memories at 135 metres? We’re on the lookout for Ride Hosts to join our vibrant team at the London Eye - one of the most iconic views in the world. You’ll be at the heart of the action, welcoming guests, keeping things running smoothly, and making sure every visit is safe, seamless, and unforgettable. From managing queues to supporting guests as they board, you’ll bring energy, confidence, and a warm smile to every interaction. This is more than a job - it’s your chance to help create magical moments high above London!
What you’ll be doing:
- Greeting guests with warmth, enthusiasm and a calm, confident presence
- Managing queues and guest flow to keep everything moving safely and efficiently
- Supporting guests as they board and disembark the London Eye
- Delivering clear instructions and answering questions with confidence
- Promoting ticket upgrades and experiences in a helpful, natural way
- Working outdoors in all weather conditions while maintaining a positive attitude
- Keeping operational areas safe, clean, and running smoothly
- Looking after equipment and reporting any issues promptly
- Working closely with your team to deliver an exceptional guest experience
- Jumping in to support other departments when needed
Qualifications & Experience:
- A passion for delivering brilliant customer service
- A team player who’s reliable, supportive, and ready to go the extra mile
- Strong communication skills and confidence engaging with guests
- A proactive approach with great attention to safety and detail
- Flexibility to work across a range of shifts
- Someone comfortable working to strict health and safety standards (we’ll train you)
- Aged 18 or over due to health and safety regulations
Benefits:
- Monthly Bonus based on guest satisfaction
- 25% discount in our retail shops and restaurants and 40% off LEGO online
- Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
- Discounted rates at Merlin hotels all over the world
- Employee pricing up to 55% off cinema tickets
If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.
Pay Range: GBP £13.84/Hr.
London Eye Ride Host employer: The Eye Brand
Contact Detail:
The Eye Brand Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land London Eye Ride Host
✨Tip Number 1
Get to know the London Eye inside out! Familiarise yourself with the attraction, its history, and what makes it special. This way, when you chat with guests, you can share your enthusiasm and make their experience even more memorable.
✨Tip Number 2
Practice your communication skills! Whether it's a warm greeting or answering questions, being confident and clear is key. Try role-playing with friends or family to get comfortable with different scenarios you might encounter.
✨Tip Number 3
Show off your team spirit! Being a Ride Host means working closely with others, so highlight your teamwork skills. Share examples of how you've supported colleagues in the past during interviews or networking events.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, keep an eye on our careers page for any updates or new opportunities that pop up – you never know when the perfect role might be waiting for you!
We think you need these skills to ace London Eye Ride Host
Some tips for your application 🫡
Show Your Enthusiasm: When you're writing your application, let your passion for customer service shine through! We want to see that you’re excited about creating magical moments for our guests at the London Eye.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your relevant experience and skills without waffling on too much.
Tailor Your Application: Make sure to customise your application to fit the Ride Host role. Mention specific experiences that showcase your ability to manage queues, support guests, and work as part of a team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our vibrant team!
How to prepare for a job interview at The Eye Brand
✨Show Your Enthusiasm
When you walk into the interview, let your passion for customer service shine through. Smile, make eye contact, and express your excitement about the role. Remember, they want someone who can bring energy and warmth to their guests!
✨Know the London Eye Inside Out
Do your homework on the London Eye! Familiarise yourself with its history, operations, and any recent news. This will not only impress your interviewers but also show that you're genuinely interested in being part of their team.
✨Demonstrate Team Spirit
Since this role involves working closely with a team, be ready to share examples of how you've collaborated in the past. Highlight your reliability and willingness to support others, as they’re looking for someone who can jump in when needed.
✨Prepare for Scenario Questions
Expect questions about handling guest interactions and safety situations. Think of specific examples where you’ve managed queues or dealt with difficult customers. This will showcase your proactive approach and attention to detail, which are key for this role.