At a Glance
- Tasks: Keep the London Eye's retail spaces stocked and organised while assisting guests.
- Company: Join the vibrant team at one of the world's most iconic attractions.
- Benefits: Enjoy monthly bonuses, discounts, and free attraction tickets for you and your friends.
- Other info: Flexible hours required, including weekends and holidays, with great career growth potential.
- Why this job: Be part of a fun environment where you can create memorable experiences for guests.
- Qualifications: Must be 18+, with a positive attitude and team spirit; training provided.
The predicted salary is between 22000 - 28000 £ per year.
Location: London
Are you ready to help guests make memories at 135 metres? We’re on the lookout for Logistics & Stock Replenishment Hosts to join our vibrant team at the London Eye - one of the most iconic views in the world.
What you'll be doing:
- Ensure retail locations stay stocked, organised, and guest‑ready by processing daily stock and replenishing the sales floor
- Stock shelves, displays, and fixtures in a neat, visually appealing way
- Monitor inventory levels and communicate replenishment needs to leadership
- Unpack, sort, price, and record new merchandise accurately
- Participate in shop floor moves and maintain strong merchandise presentation
- Check incoming deliveries, report discrepancies, and organise backstock in designated storage areas
- Support inventory control tasks including cycle counts, stock takes, transfers, and damaged merchandise processing
- Set up and update displays, seasonal promotions, and product pricing
- Maintain a clean, safe, and efficient work environment while meeting productivity expectations
- Assist guests with locating items, providing basic product information, and handling simple POS tasks when needed
- Answer guest questions and connect them with retail associates for additional support
This is a fixed term contract. The London Eye is open daily and so we do require a flexible attitude towards working hours as shifts will include weekends and bank holidays.
Qualifications & Experience:
- Due to the nature of this role we can only accept applications from candidates a minimum age of 18 years
- Able to work from season start through contract end, including religious and public holidays and weekends
- Retail, stock, sales, or customer service experience preferred but not essential (full training provided)
- Comfortable handling alcoholic products within licensed premises
- Able to stand for long periods, lift up to 17kg, perform repetitive tasks, and use trolleys, pallet trucks (including electric), and roll cages
- Strong verbal communication skills and high attention to detail
- Team‑oriented with a positive, guest‑focused approach
- Comfortable using electronic scanners and paper-based stock systems
Benefits:
- Monthly Bonus based on guest satisfaction
- Fortnightly pay
- 25% discount in our retail shops and restaurants
- 40% off LEGO online
- Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
- Employee pricing up to 55% off cinema tickets
If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.
Pay Range: Competitive
Logistics & Stock Replenishment Assistant employer: The Eye Brand
Join our dynamic team at the London Eye, where we pride ourselves on creating memorable experiences for our guests while fostering a supportive and inclusive work environment. As a Logistics & Stock Replenishment Assistant, you'll enjoy competitive pay, flexible working hours, and fantastic benefits including a monthly bonus based on guest satisfaction, generous discounts, and free access to attractions worldwide. We are committed to your growth and development, ensuring you have the tools and training needed to thrive in your role.
StudySmarter Expert Advice🤫
We think this is how you could land Logistics & Stock Replenishment Assistant
✨Tip Number 1
Get to know the company! Research the London Eye and its values. When you walk in for your interview, show us that you’re not just another candidate but someone who genuinely cares about making guests' experiences unforgettable.
✨Tip Number 2
Practice your communication skills! As a Logistics & Stock Replenishment Assistant, you'll need to interact with guests and team members. Role-play common scenarios with friends or family to boost your confidence before the big day.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and presentable. A neat appearance shows us that you take the role seriously and are ready to represent the London Eye.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us that you’re enthusiastic about the position and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Logistics & Stock Replenishment Assistant
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about helping guests and keeping things organised at the London Eye.
Tailor Your CV:Make sure to customise your CV to highlight any relevant experience, even if it’s not directly in retail. We love seeing how your skills can transfer to our team, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. No need for fluff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The Eye Brand
✨Know Your Stock
Familiarise yourself with basic stock management concepts and the importance of inventory control. Being able to discuss how you would monitor stock levels and communicate replenishment needs will show your understanding of the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to assist guests, answer questions, and maintain a positive attitude, as this is crucial for the Logistics & Stock Replenishment Assistant role.
✨Demonstrate Team Spirit
This position requires a team-oriented approach, so be ready to share experiences where you worked collaboratively with others. Emphasise your ability to support colleagues and contribute to a positive work environment.
✨Be Flexible and Ready to Adapt
Since the role involves working weekends and bank holidays, express your willingness to be flexible with your schedule. Discuss any previous experiences where you adapted to changing circumstances or took on additional responsibilities.
