Housing Assistant in Smethwick

Housing Assistant in Smethwick

Smethwick Full-Time On-site
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Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.

The ExtraCare Charitable Trust are recruiting for a Part-Time Housing Support Assistant based at Hagley Road Retirement Village.

This is an opportunity for a Housing Support Assistant to join our friendly team at our Hagley Road Retirement Village and support the Village's commitment to delivering ExtraCare's mission of "better lives for older people".

If you have a housing background or have provided information, advice, guidance, and support to vulnerable people, and you have strong administrative skills, we would like to hear from you.

Benefits include: -

  • 33 Days Annual Leave (FTE) Pro Rata for Part Time
  • Buy And Sell Holiday
  • Free Life Insurance
  • Cycle2work Scheme
  • Attendance Reward
  • Free Use of Onsite Gym
  • Up to 9% employer pension contribution (5% employee)
  • Blue Light Card discounts
  • Enhanced Maternity & Paternity allowance

Role Details

  • Role: Housing Support Assistant – Part Time
  • Hours: 12 hours per week
  • Contract: Permanent
  • Work Pattern: 4 days per week, 3-week rolling rota, 1 weekend in 3 required (Saturday & Sunday)
  • Salary: Β£13.83 per hour (Β£8, 655 pa, pro rata of FTE)
  • Location: Hagley Road Village, Birmingham, B17 8BH.

ExtraCare does not participate in the current "UK Visa Sponsorship" Village, and we would not be able to facilitate sponsorship.

What will you do as our Housing Support Assistant?

  • Showing potential residents around the Village/apartments.
  • Helping to settle in residents to their new home.
  • Responding to tenancy or lease issues that may arise.
  • Ensure that residents' wellbeing is monitored daily.
  • Ensure that residents thrive within a retirement setting.
  • You will regular carry out resident visits and be involved in community meetings.
  • Work collaboratively with other teams to ensure resident needs are met.

Our ideal Housing Support Assistant will be: -

  • Previous experience of working in, ideally, a housing-related or support services role, providing advice & guidance and excellent customer service.
  • Engaging, positive personality
  • Empathetic, friendly, and able to build relationships with residents who will have varying needs. xgikmsk
  • Solution-focused with a creative outlook to resolve issues.
  • Able to work under pressure calmly an Please click on the apply button to read the full job description

Housing Assistant in Smethwick employer: The Extracare Charitable Trust t/a Extracare

ExtraCare is an exceptional employer that prioritises the growth and development of its staff, offering a supportive work culture where innovation and collaboration thrive. As a Digital Systems Trainer, you will play a crucial role in empowering colleagues through tailored training programmes, ensuring they are equipped to navigate transformational changes confidently. With opportunities for hands-on support across various locations and a commitment to high-quality service delivery, ExtraCare stands out as a meaningful place to work, dedicated to making a positive impact in the community.

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Contact Details:

The Extracare Charitable Trust t/a Extracare Recruitment Team