Resident Engagement Officer

Resident Engagement Officer

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
The Extracare Charitable Trust t/a Extracare

At a Glance

  • Tasks: Support resident engagement and promote their voice in decision-making.
  • Company: Award-winning charity focused on creating vibrant communities for older people.
  • Benefits: Equitable career development, training opportunities, and a supportive work culture.
  • Other info: Join a diverse team committed to empowering older people.
  • Why this job: Make a real difference in the lives of older residents and shape inclusive communities.
  • Qualifications: Experience in resident engagement and strong communication skills.

The predicted salary is between 30000 - 40000 Β£ per year.

ExtraCare Charitable Trust are looking for a Resident Engagement Officer! You will help support the delivery of high-quality resident engagement across ExtraCare's villages and schemes, ensuring residents have meaningful opportunities to influence services, shape decisions and contribute to vibrant, inclusive communities.

Working with the Housing and Resident Engagement Manager, you will promote resident voice, support Resident Forums and Associations, gather and analyse feedback, and help turn resident insight into practical service improvements that support ExtraCare's vision of better lives for older people. The role will help ensure engagement activity reflects ExtraCare's mission to create sustainable communities that provide homes older people want, lifestyles they can enjoy and care if it is needed. You will also work in a way that is empowering, compassionate, collaborative and transparent.

At ExtraCare, learning is a big part of who we are. Our Belonging at ExtraCare strategy is all about creating a culture where diversity is celebrated and everyone feels they truly belong, with a strong focus on providing equitable career development and training.

Resident Engagement Officer employer: The Extracare Charitable Trust t/a Extracare

ExtraCare Charitable Trust is an exceptional employer, dedicated to fostering a culture of inclusivity and empowerment for its employees. With a strong emphasis on professional development and a commitment to creating vibrant communities for older people, staff can expect meaningful engagement opportunities and a supportive work environment that values their contributions. Located in a forward-thinking charity, this role offers the chance to make a real difference while enjoying a collaborative and compassionate workplace.

The Extracare Charitable Trust t/a Extracare

Contact Details:

The Extracare Charitable Trust t/a Extracare Recruitment Team

We think you need these skills to ace Resident Engagement Officer

Communication Skills
Problem-Solving Skills
Attention to Detail
Empathy
Compassion
Flexibility
Organizational Skills