At a Glance
- Tasks: Support the Shop Manager and lead a passionate team in our charity shop.
- Company: Join ExtraCare, a charity dedicated to enhancing lives for older people.
- Benefits: Enjoy a competitive salary, pension, life assurance, and 30 days annual leave.
- Other info: Part-time role with potential for extension and career growth opportunities.
- Why this job: Make a difference in your community while gaining valuable retail experience.
- Qualifications: Retail experience and a passion for helping others are essential.
The predicted salary is between 13916 - 13916 £ per year.
If you have experience in Retail, we have the perfect opportunity for you! We have a fantastic opportunity available for a Deputy Shop Manager to work alongside the Shop Manager and the team at our Charity Shop in Harpurhey, Greater Manchester.
You will receive a competitive salary of £12.71 per hour, plus an excellent benefits package which includes:
- Pension
- Free life assurance
- Employee Assistance Programme
- 30 days annual leave including bank holidays (pro-rata for part-time staff of full-time equivalent)
Role Details:
- Contract: Part-time/Fixed-term (Minimum 3 months with potential to extend)
- Hours: 21 hours per week
- Salary: £12.71 per hour (£13,916pa pro-rata, based on £24,851pa FTE)
- Location: Unit 27, Harpurhey Shopping Centre, Manchester, M9 4DH
Here at ExtraCare we offer our residents access to outstanding retirement villages, promoting care and lifestyle opportunities that truly do create ‘better lives for older people’. We are committed to offering fulfilling and worthwhile careers to all our staff – enabling you to deliver the best service possible.
Deputy Shop Manager employer: The Extracare Charitable Trust t/a Extracare
The ExtraCare Charitable Trust is an exceptional employer, dedicated to enhancing the lives of older people through a supportive and inclusive work environment at St Oswald's Retirement Village in Gloucester. With generous benefits such as 33 days of annual leave, enhanced maternity and paternity allowances, and opportunities for professional growth, we prioritise employee wellbeing and development. Join our friendly team and make a meaningful impact while enjoying unique perks like free gym access and Blue Light Card discounts.
Contact Details:
The Extracare Charitable Trust t/a Extracare Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Shop Manager
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like The Extracare Charitable Trust t/a Extracare, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like The Extracare Charitable Trust t/a Extracare!
We think you need these skills to ace Deputy Shop Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at The Extracare Charitable Trust t/a Extracare, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at The Extracare Charitable Trust t/a Extracare and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show The Extracare Charitable Trust t/a Extracare that you’re ready to jump in and contribute right away!
How to prepare for a job interview at The Extracare Charitable Trust t/a Extracare
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
