ExtraCare Charitable Trust are looking for a IT Service Desk Coordinator!
Are you an experienced IT Service Desk Coordinator looking to develop your career with an award winning, forward-thinking charity?
We have an exciting opportunity for a IT Service Desk Coordinator to join our team based at our Head Office in Coventry. At The ExtraCare Charitable Trust, you will monitor personal tickets and the wider Service Desk queue throughout the day, identifying unassigned, ageing, overdue or incorrectly routed work and taking the appropriate action.
The Service Desk Coordinator provides a friendly and reliable first point of contact for colleagues who need IT help. The role focuses on accurately logging and progressing tickets, completing approved standard service requests, carrying out basic
IT Service Desk Coordinator in Coventry employer: The Extracare Charitable Trust t/a Extracare
ExtraCare is an exceptional employer that prioritises the growth and development of its staff, offering a supportive work culture where innovation and collaboration thrive. As a Digital Systems Trainer, you will play a crucial role in empowering colleagues through tailored training programmes, ensuring they are equipped to navigate transformational changes confidently. With opportunities for hands-on support across various locations and a commitment to high-quality service delivery, ExtraCare stands out as a meaningful place to work, dedicated to making a positive impact in the community.
Contact Details:
The Extracare Charitable Trust t/a Extracare Recruitment Team
