At a Glance
- Tasks: Lead high-quality housing management services and enhance resident engagement.
- Company: ExtraCare Charitable Trust, dedicated to improving lives in retirement communities.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Join a passionate team focused on community and resident satisfaction.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: Experience in housing management and strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
ExtraCare Charitable Trust are looking for a Housing & Resident Engagement Manager. The Housing and Resident Engagement Manager will be responsible for leading the delivery of high-quality housing management services within integrated retirement communities, in a way that supports the lives of our residents.
You will be responsible for managing the provision of a full range of broad-based housing management and related services so that ExtraCare's residents have access to excellent services to improve resident satisfaction, achieve tenancy sustainability and maximise income for the Trust.
Have strategic responsibility for Enhanced Housing Management (EHM) and Housing Related Support (HRS) Services (where they still exist), or alternatives, and associated contract negotiations, supporting Regional Operations Managers and Location Managers. To provide strategic direction and leadership on housing services to deliver excellent co-ordinated and cost-effective services to our residents.
You will manage relationships with the Resident Forums, promote local Resident Associations and encourage the culture of listening to the voice of our residents and resident involvement.
Be able to lead and coordinate ExtraCare's landlord responsibilities as a Registered Provider, ensuring compliance with regulatory requirements and best practice. The role will act as the custodian of the Customer Involvement Policy.
Housing & Resident Engagement Manager in Coventry employer: The Extracare Charitable Trust t/a Extracare
ExtraCare Charitable Trust is an exceptional employer, dedicated to enhancing the lives of our residents through high-quality housing management services. Our supportive work culture fosters collaboration and innovation, providing ample opportunities for professional growth and development within the rewarding field of social care. Located in vibrant retirement communities, we prioritise employee well-being and engagement, ensuring that every team member feels valued and empowered to make a meaningful impact.
Contact Details:
The Extracare Charitable Trust t/a Extracare Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing & Resident Engagement Manager in Coventry
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by The Extracare Charitable Trust t/a Extracare.
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We think you need these skills to ace Housing & Resident Engagement Manager in Coventry
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Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of The Extracare Charitable Trust t/a Extracare. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
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Tailor Your Documents to the Role:For a full-time role like Housing & Resident Engagement Manager, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
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How to prepare for a job interview at The Extracare Charitable Trust t/a Extracare
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of The Extracare Charitable Trust t/a Extracare. Sharing personal stories or insights can really make us stand out.
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