At a Glance
- Tasks: Support day-to-day maintenance and ensure a safe, welcoming environment for residents.
- Company: Join ExtraCare Charitable Trust, a friendly team in a modern retirement village.
- Benefits: 33 days annual leave, free gym access, life insurance, and generous pension contributions.
- Other info: Flexible hours with opportunities for career growth in a supportive community.
- Why this job: Make a real difference in people's lives while developing your maintenance skills.
- Qualifications: Experience in facilities maintenance, carpentry, plumbing, and strong communication skills.
The predicted salary is between 27649 - 27649 £ per year.
The ExtraCare Charitable Trust are currently recruiting a Facilities Maintenance Assistant at their Solihull Village location. This is a fantastic opportunity for an experienced and technically skilled maintenance professional to join a friendly, dedicated team within a modern retirement village environment.
As a Facilities Maintenance Assistant, you will support the day-to-day maintenance and smooth operation of the village, carrying out planned preventative maintenance (PPM), reactive repairs, and general fault-finding across building services and facilities systems. The role includes a wide range of maintenance duties including basic plumbing, electrical repairs, carpentry, painting and decorating, health and safety inspections, and general building upkeep to ensure the village remains safe, compliant, and well maintained for residents, visitors, and staff.
Working as part of a supportive and customer-focused environment, you will play a key role in maintaining high standards throughout the village while supporting ExtraCare's mission of delivering “better lives for older people”. This opportunity would suit a reliable, proactive, and hands-on maintenance professional who takes pride in delivering excellent service and creating a safe and welcoming community for residents.
Role Details:- Type: Permanent
- Hours: 37.5 hours per week
- Salary: £27,649.61
- Location: Solihull Village, B90 2EL
- 33 days annual leave (FTE) pro-rata for part-time
- Buy and sell holiday
- Free life insurance
- Cycle2work scheme
- Attendance reward
- Free use of on-site gym
- Up to 9% employer pension contribution (5% employee)
- Blue Light Card discounts
- Enhanced maternity & paternity allowance
- Carry out planned preventative maintenance, reactive repairs, and statutory compliance checks across the village.
- Perform health and safety inspections, life-critical system testing, and daily operational checks in line with legislation and company procedures.
- Ensure repair requests are prioritised, completed within target timescales, and delivered to a high standard.
- Support the management of void properties, including water safety checks, flushing routines, and general repairs.
- Work alongside contractors to ensure safe working practices, compliance with risk assessments, and quality workmanship.
- Provide general handyman support to residents, including minor repairs and furniture assembly where required.
- Maintain accurate maintenance records, raise purchase orders, and report defects using company systems.
- Assist with staff induction, fire safety training, risk assessments, and resident queries or complaints.
- Conduct regular site inspections to identify hazards and maintain a safe, clean, and compliant environment.
- Support the Maintenance Supervisor and take responsibility for maintenance operations in their absence.
- Ideally, a facilities background in a multi-dwelling building.
- Skills in carpentry and plumbing.
- Flexible to support the village during emergency situations and outside of normal working hours as required on a rota basis.
- To take responsibility for the repairs and maintenance service with your team on-site.
- Have a working knowledge of MS Word and Excel to maintain a system for logging maintenance requests.
- Be reliable, punctual, and able to work unsupervised.
- Able to demonstrate strong communication skills including empathy.
- Excellent attention to detail.
- Committed to health and safety.
- COSHH or IOSHH desirable.
ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community. If you want to make a difference to peoples' lives, then please apply for the role of Facilities Maintenance Assistant today. We look forward to reviewing your application.
Closing date: Monday 5th June 2026
Interview dates: w/c 12/06/2026
ExtraCare is committed to making our recruitment practices as fair and inclusive as possible for all including making reasonable adjustments to support candidates throughout the recruitment process. ExtraCare reserves the right to close this advertisement early.
Facilities Maintenance Assistant in Solihull employer: The Extracare Charitable Trust t/a Extracare Ltd
ExtraCare Charitable Trust is an exceptional employer, offering a supportive and customer-focused work environment at their Solihull Village location. With a commitment to employee well-being, they provide generous benefits such as 33 days of annual leave, free life insurance, and access to an on-site gym, alongside opportunities for professional growth within a dedicated team that prioritises the delivery of high-quality service to enhance the lives of older people. Join ExtraCare to be part of a mission-driven organisation that values authenticity and inclusivity, ensuring every staff member feels empowered and appreciated.
Contact Details:
The Extracare Charitable Trust t/a Extracare Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Maintenance Assistant in Solihull
✨Tip Number 1
Get to know the company! Research ExtraCare Charitable Trust and their mission. When you show up for an interview, drop in some knowledge about their values and how you can contribute to creating better lives for older people.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions related to facilities maintenance. Think about your past experiences and how they relate to the role. We want you to feel confident and ready to impress!
✨Tip Number 3
Show off your skills! Bring along examples of your previous work or even a portfolio if you have one. Whether it’s photos of completed projects or records of maintenance tasks, tangible evidence of your expertise can really set you apart.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you’re genuinely interested in the role and helps keep you on their radar.
We think you need these skills to ace Facilities Maintenance Assistant in Solihull
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your technical skills in maintenance, like plumbing and carpentry. We want to see how your experience aligns with the role, so don’t hold back on showcasing what you can do!
Tailor Your Application:Take a moment to customise your application for this specific role. Mention how your past experiences relate to the responsibilities listed in the job description. It shows us you’re genuinely interested!
Be Personable:Since this role involves working closely with residents and staff, let your personality shine through! Share examples of how you've provided excellent service or created a welcoming environment in previous jobs.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Solihull Village!
How to prepare for a job interview at The Extracare Charitable Trust t/a Extracare Ltd
✨Know Your Stuff
Make sure you brush up on your technical skills related to plumbing, electrical repairs, and carpentry. Be ready to discuss specific examples of past maintenance work you've done, as this will show your hands-on experience and problem-solving abilities.
✨Show Your Customer Focus
Since the role involves interacting with residents, it's crucial to demonstrate your customer service skills. Think of instances where you've gone above and beyond to help someone, and be prepared to share those stories during the interview.
✨Be Safety Savvy
Familiarise yourself with health and safety regulations relevant to facilities maintenance. You might be asked about how you ensure compliance and safety in your work, so having a solid understanding of these principles will set you apart.
✨Ask Smart Questions
Prepare thoughtful questions about the village's maintenance operations and team dynamics. This shows your genuine interest in the role and helps you assess if the environment aligns with your values and work style.
