Shop Manager

Shop Manager

Derby Full-Time 19800 - 27600 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a charity shop, manage a team, and drive sales for community projects.
  • Company: ExtraCare supports older people through charity shops funding vital services.
  • Benefits: Enjoy 30 days leave, pension contributions, life assurance, and an employee assistance programme.
  • Why this job: Make a real impact in the community while developing your leadership skills.
  • Qualifications: Retail management experience and a passion for community service are essential.
  • Other info: This role requires a DBS check and offers a supportive workplace culture.

The predicted salary is between 19800 - 27600 £ per year.

Job Description

Are you looking for a role which will utilise your commercial flair and allow you to demonstrate your excellent people skills?

If so, we want to hear from you! We are currently recruiting for a Shop Manager to achieve fantastic results whilst taking full ownership of our NEW Buxton charity shop based in Derbyshire.

Benefits:

  • Contributory pension (up to 9%)
  • Free life assurance
  • Employee Assistance Programme
  • 30 days annual leave including bank holidays

Role Details:

  • Role: Shop Manager
  • Hours: 37.5 hours per week
  • Salary: £26,669 per annum (£13.64 per hour)
  • Location: Ashbourne Road, Buxton, Derbyshire, SK17 9RZ

Our Charity Shops help fund care and well-being services for older people living at our each of our locations. By raising money our Charity Shops help build retirement villages and all kinds of community activities for older people today and campaign to make life better for us all in the future.

What will you do as our Shop Manager?

  • Raise money through your store to build retirement villages and fund community activities for older people.
  • Autonomously manage your own shop using innovative and enterprising initiatives to deliver an excellent customer experience.
  • Lead and develop a part-time deputy manager.
  • Recruit and train a highly motivated team of volunteers.
  • Deliver your sales and profit budget.
  • Deliver high merchandising standards.
  • Promote our work in the local community.

Our ideal Shop Manager will:

  • Be amanager or supervisor with previous retail experience.
  • Have demonstrable track record of delivering results.
  • Have a proven track record of recruiting, training, and developing a highly motivated team.
  • Possess the ‘retail instinct' and creative skills to generate donations.
  • Lead from the front with a ‘hands on' approach when required.
  • Be energetic, enthusiastic and a team player.
  • Have previous experience working in the Charity sector (desirable)

ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community.
ExtraCare does not participate in the current “UK Visa Sponsorship” scheme, and we would not be able to facilitate sponsorship.

Do not miss out! Click ‘apply' now to make a difference to the lives of older people as our new Buxton Shop Manager.

This Shop Manager post will be subject to a satisfactory enhanced DBS disclosure, two references, medical clearance and Home Office right to work clearance.

  • Closing date: We enourage you to apply as soon as possible! ExtraCare reserves the right to close this advertisement early upon the appointment of the successful candidate.
  • Proposed interview dates: Friday 12th December 2025

ExtraCare is committed to making our recruitment practices as fair and inclusive as possible for all. This includes making reasonable adjustments to support candidates throughout the recruitment process.

ExtraCare reserves the right to close this advertisement early.

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Shop Manager employer: The Extracare Charitable Trust t/a Extracare Ltd

ExtraCare is an exceptional employer that fosters a supportive and inclusive work culture, empowering employees to bring their authentic selves to work. As the Shop Manager of our new Buxton charity shop, you will enjoy generous benefits including a contributory pension, free life assurance, and 30 days of annual leave, while making a meaningful impact in the community by raising funds for vital services for older people. With opportunities for personal growth and development, you will lead a motivated team and play a crucial role in enhancing the lives of those we serve.
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Contact Detail:

The Extracare Charitable Trust t/a Extracare Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shop Manager

Tip Number 1

Familiarise yourself with the charity sector and its unique challenges. Understanding how charity shops operate and their impact on the community will help you demonstrate your passion for the role during interviews.

Tip Number 2

Network with current or former shop managers in the charity sector. They can provide valuable insights into the role and may even offer tips on how to stand out as a candidate.

Tip Number 3

Prepare examples of your previous retail management experiences that showcase your ability to lead a team and achieve sales targets. Be ready to discuss specific initiatives you've implemented that led to positive results.

Tip Number 4

Research ExtraCare's mission and values thoroughly. Being able to articulate how your personal values align with theirs will show your genuine interest in the role and the organisation.

We think you need these skills to ace Shop Manager

Retail Management
Team Leadership
Customer Service Excellence
Sales and Profit Budgeting
Recruitment and Training
Merchandising Skills
Community Engagement
Problem-Solving Skills
Communication Skills
Creativity in Fundraising
Time Management
Motivational Skills
Hands-On Approach
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your retail management experience and any relevant achievements. Focus on your ability to lead teams, manage budgets, and deliver results, as these are key aspects of the Shop Manager role.

Craft a Compelling Cover Letter: In your cover letter, express your passion for working in the charity sector and how your skills align with the responsibilities of the Shop Manager position. Use specific examples from your past experiences to demonstrate your commercial flair and people skills.

Showcase Your Community Engagement: Since the role involves promoting the charity's work in the local community, mention any previous experience you have in community engagement or fundraising initiatives. This will show your commitment to the charity's mission.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential for a managerial role.

How to prepare for a job interview at The Extracare Charitable Trust t/a Extracare Ltd

Showcase Your People Skills

As a Shop Manager, your ability to connect with people is crucial. Be prepared to share examples of how you've successfully managed teams or interacted with customers in previous roles. Highlight your communication style and how it fosters a positive environment.

Demonstrate Your Commercial Flair

Discuss specific strategies you've implemented in past retail positions that led to increased sales or improved customer experiences. This could include innovative merchandising techniques or community engagement initiatives that align with the charity's mission.

Prepare for Scenario Questions

Expect questions that assess your problem-solving abilities and leadership skills. Think about scenarios where you had to handle difficult situations, such as managing a team conflict or addressing a customer complaint, and be ready to explain your approach.

Research the Charity's Impact

Familiarise yourself with ExtraCare's mission and the specific ways their charity shops contribute to the community. Being able to articulate this during your interview will show your genuine interest in the role and the organisation's goals.

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