Housing Support Assistant

Housing Support Assistant

Bristol Part-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support older residents by providing essential housing assistance and guidance.
  • Company: Join ExtraCare Charitable Trust, dedicated to improving lives for older people.
  • Benefits: Flexible hours, competitive pay, and a supportive team environment.
  • Why this job: Make a real difference in the lives of older adults in your community.
  • Qualifications: Experience in housing support or a passion for helping vulnerable individuals.
  • Other info: Friendly team atmosphere with opportunities for personal growth.

The predicted salary is between 28800 - 43200 £ per year.

The ExtraCare Charitable Trust are recruiting for a Housing Support Assistant based at Stoke Gifford Retirement Village.

This is an opportunity for a Housing Support Assistant to join our friendly teamand support the Village\’s commitment in delivering ExtraCare\’s mission of “better lives for older people”.

If you come with a housing background or have provided information, advice, guidance to vulnerable people as well as effective administrative skills, we would like to hear from you.

Role Details

  • Role: Housing Support Assistant
  • Hours: 20 hours per week
    • 4 week rota to include alternate weekends
    • Must be flexible
  • Salary: £13.71 per hour (£14,297 pa pro rata £26,806pa FTE)
  • Location: Stoke Gifford Retirement Village, Edward Parker Road, Bristol, BS16 1YG

ExtraCare does not participate in the current “UK Visa Sponsorship” scheme.

What will you do as our Housing Support Assistant?

  • Showing potential residents around the apartments.
  • Helping to settle in residents to their new home.
  • Responding to tenancy or lease issues that may arise.
  • Ensure that residents\’ wellbeing is monitored daily.
  • Ensure that residents thrive within a retirement setting.
  • You will regular carry out resident visits and be involved in community meetings.
  • Work collaboratively with other teams to ensure resident needs are met.

Our ideal Housing Support Assistant: –

  • Previous experience of working in ideally a housing related or support services providing advice & guidance and excellent customer service.
  • Must be computer literate.
  • Empathetic, friendly, and able to build relationships with residents who will have varying needs.
  • Solution focussed with a creative outlook to resolve issues, able to work under pressure calmly and prioritise your work.

Benefits include: –

  • 33 Days Annual Leave (FTE) Pro Rata for Part Time
  • Enhanced Maternity & Paternity allowance
  • Enhanced employer pension contribution
  • Eligible for Blue Light Card discounts
  • Attendance Reward
  • Free Life Insurance
  • Buy And Sell Holiday
  • Cycle2work Scheme
  • Employee Assistance Program
  • Free Use of Onsite Gym

ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community.

Do not miss out! Click ‘apply\’ now to make a difference to the lives of older people as our Housing Support Assistant.

Next steps

  • Closing Date: CVs will be reviewed on an ongoing basis
  • Interview Dates: ongoing

ExtraCare is committed to making our recruitment practices as fair and inclusive as possible for all including making reasonable adjustments to support candidates throughout the recruitment process.

ExtraCare reserve the right to close this job advertisement early.

Housing Support Assistant employer: The Extracare Charitable Trust t/a Extracare Ltd

The ExtraCare Charitable Trust is an exceptional employer, dedicated to fostering a supportive and inclusive work environment at the Stoke Gifford Retirement Village. With a strong emphasis on employee development, we offer comprehensive training and growth opportunities, ensuring that our team members can thrive while making a meaningful impact in the lives of older people. Join us to be part of a compassionate community that values your contributions and prioritises your well-being.
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Contact Detail:

The Extracare Charitable Trust t/a Extracare Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Support Assistant

Tip Number 1

Network like a pro! Reach out to people in the housing sector or those who work at ExtraCare. A friendly chat can open doors and give you insider info that could help you stand out.

Tip Number 2

Prepare for the interview by researching ExtraCare's mission and values. Show us how your experience aligns with their commitment to better lives for older people. We love candidates who share our passion!

Tip Number 3

Practice common interview questions related to housing support. Think about scenarios where you've helped vulnerable individuals and be ready to share those stories. We want to hear how you can make a difference!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at Stoke Gifford Retirement Village.

We think you need these skills to ace Housing Support Assistant

Housing Knowledge
Information and Advice Provision
Guidance Skills
Communication Skills
Empathy
Teamwork
Problem-Solving Skills
Customer Service
Organisational Skills
Understanding of Vulnerable Populations
Conflict Resolution
Adaptability

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight your relevant experience in housing support. We want to see how your background aligns with our mission of delivering better lives for older people.

Show Your Passion: Let your enthusiasm for helping others shine through! We love candidates who are genuinely passionate about making a difference in the lives of older people, so don’t hold back on sharing your motivation.

Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand and directly related to the role.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Stoke Gifford Retirement Village.

How to prepare for a job interview at The Extracare Charitable Trust t/a Extracare Ltd

Know Your Stuff

Make sure you understand the role of a Housing Support Assistant and the mission of The ExtraCare Charitable Trust. Brush up on your knowledge about housing support services and how they impact older people’s lives. This will show your genuine interest in the position.

Show Empathy

In this role, you'll be working with vulnerable individuals. Prepare examples from your past experiences where you've demonstrated empathy and provided support. This will highlight your suitability for the role and your commitment to improving lives.

Ask Thoughtful Questions

Prepare some insightful questions about the team dynamics, the challenges faced by the Village, or how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the environment is the right fit for you.

Dress the Part

While it’s important to be comfortable, remember that first impressions count. Dress smartly and appropriately for the interview to convey professionalism and respect for the role you’re applying for.

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