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- Tasks: Welcome visitors and provide excellent customer service at our retirement village.
- Company: Join the friendly team at Hughenden Gardens, part of ExtraCare Charitable Trust.
- Benefits: Enjoy 33 days annual leave, enhanced maternity/paternity pay, and free gym access.
- Other info: Flexible part-time hours with opportunities for personal growth in a supportive environment.
- Why this job: Make a real difference in the lives of older people while gaining valuable experience.
- Qualifications: Strong people skills, attention to detail, and excellent communication abilities.
The predicted salary is between 14 - 15 £ per hour.
Hughenden Gardens Retirement Village, part of the ExtraCare Charitable Trust, are currently recruiting a part-time Weekend Receptionist. This is a fantastic opportunity for an experienced Receptionist to join our friendly team at our Hughenden Gardens Retirement Village and support the village's commitment in delivering ExtraCare's mission of better lives for older people.
Benefits include:
- 33 Days Annual Leave (FTE) Pro Rata for Part Time
- Enhanced Maternity & Paternity allowance
- Enhanced employer pension contribution
- Eligible for Blue Light Card discounts
- Attendance Reward
- Free Life Insurance
- Buy And Sell Holiday
- Cycle2work Scheme
- Employee Assistance Program
- Free Use of Onsite Gym
Role Details:
- Position: Weekend Receptionist
- Contract: Permanent Part-Time
- Hours: 8 hours per week
- Shift: 4 hours Saturday / 4 hours Sunday
- Weekday cover may be required when necessary
- Salary: £14.79 per hour
- Location: Hughenden Gardens, Hughenden Boulevard, High Wycombe, HP13 5GA
ExtraCare does not participate in the current UK Visa Sponsorship scheme, and we would not be able to facilitate sponsorship.
What will you do as our Weekend Receptionist:
- Meet and greet visitors in a pleasant, friendly, and welcoming manner.
- Provide a friendly and helpful telephone service.
- Ensure all visitors & contractors can be accounted for in case of an emergency.
- Support the Housing Support team in providing enhanced housing management services to residents as appropriate.
- Ensure reception area is kept tidy and report any shortfalls.
- With the Administrator, provide a typing and photocopying service and order stationery on a weekly basis.
- Set up systems to manage and keep accurate records of meeting room bookings.
- Take comprehensive messages for members of staff or residents, ensuring they are passed on.
- Train and guide residents, volunteers, or others to provide a competent service.
Our ideal Weekend Receptionist will have:
- Proven people skills with impeccable customer service and attention to detail
- Exceptional verbal and written communication skills
- Excellent organisational skills
ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community.
Do not miss out! Click apply now to make a difference to the lives of older people as our Weekend Receptionist. ExtraCare is committed to making our recruitment practices as fair and inclusive as possible for all. This includes making adjustments or changes to support candidates throughout the recruitment process. ExtraCare reserve the right to close this advertisement when suitable.
Weekend Receptionist in High Wycombe employer: The Extracare Charitable Trust t/a Extracare Ltd
Contact Detail:
The Extracare Charitable Trust t/a Extracare Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Receptionist in High Wycombe
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hughenden Gardens and ExtraCare. Understanding their mission and values will help you connect with the team and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your people skills! As a Weekend Receptionist, you'll be the friendly face of the village. Role-play common scenarios with a friend to boost your confidence in greeting visitors and handling phone calls.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional yet approachable. A smart outfit can set the tone for a positive interaction with both the interviewers and future residents.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Weekend Receptionist in High Wycombe
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your tone. Remember, we’re looking for someone who can meet and greet visitors with a smile!
Tailor Your Experience: Make sure to highlight your relevant experience as a receptionist. We love seeing how your skills match what we need, so mention any previous roles where you've provided excellent customer service or managed a busy reception area.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to break down your skills and experiences – we want to see what makes you a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just click apply and follow the prompts!
How to prepare for a job interview at The Extracare Charitable Trust t/a Extracare Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Weekend Receptionist. Familiarise yourself with the job description and think about how your previous experience aligns with the tasks listed, like greeting visitors and managing records.
✨Showcase Your People Skills
As a Weekend Receptionist, you'll be the first point of contact for visitors. Prepare examples that highlight your exceptional customer service skills. Think of situations where you've gone above and beyond to help someone, as this will demonstrate your ability to create a welcoming environment.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team culture or how the role supports the mission of ExtraCare. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
✨Practice Good Communication
Since excellent verbal and written communication skills are key for this role, practice articulating your thoughts clearly. You might even want to rehearse common interview questions with a friend to boost your confidence and ensure you convey your ideas effectively.