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For Companies At a Glance
- Tasks: Support retail operations and lead teams to deliver exceptional customer service.
- Company: Join ExtraCare, a charity retailer making a real difference in the community.
- Benefits: Enjoy 25 days leave, pension contributions, and free gym access.
- Why this job: Kickstart your management career while positively impacting lives in your community.
- Qualifications: Passion for retail and commitment to social impact; driving licence required.
- Other info: Dynamic role with opportunities for growth as we expand our stores.
The predicted salary is between 25000 - 33000 ÂŁ per year.
ExtraCare Charitable Trust are looking for a Retail Area Support Manager!
About Us
ExtraCare Retail is a proud charity retailer dedicated to supporting our community and driving social impact through our stores. We are embarking on an exciting period of growth and are now looking for a passionate Retail Area Support Manager who, along with the Regional Manager, will support our growing portfolio of shops within the midlands region. This role would be perfect for someone looking for their first step into area management, or a person who already has this experience but would like to transition into a thriving and ambitious charity where there may be opportunity to become a future Regional Manager for us, as we open more new stores. The Retail Area Support Manager will join our award-winning charity, The ExtraCare Charitable Trust, and contribute to our mission of creating âbetter lives for older peopleâ.
The Role
Do you have a passion for retail and a commitment to making a difference? ExtraCare are looking for a Retail Area Support Manager who will assist the Regional Manager (Central) to ensure the region is profitable, commercially focused and delivering excellent customer service. You will be responsible for conducting shop visits, assisting with recruitment, coaching new starters, supporting with new shop openings and on occasion covering shops to ensure we are open and trading. The role is full time, (37.5 hours per week) permanent, with regular visits to stores across the central midlands region. The ideal candidate should live within this area or a commutable distance. There will be extensive travel across the region and access to your own car and driving licence is essential. At ExtraCare every sale in our stores helps fund vital services that transform lives. This is your opportunity to lead with purpose while making a real impact.
Benefits of the role include:
- 25 days annual leave, plus bank holidays
- Contributory pension (up to 9%)
- Buy and sell holiday
- Free life insurance
- Cycle2work scheme
- Attendance reward
- Free use of on-site location gyms
Role Details
- Role: Retail Area Support Manager
- Hours: 37.5 hours per week (full-time, permanent), able to work occasional weekends if the business requires support.
- Location: Central â Regular travel to shops across the Midlands Region
- Salary: ÂŁ29,000pa, plus annual ÂŁ3,500 Car Allowance
Key Duties:
- Conducting shop visits and audits to ensure we are operationally compliant and commercially focused.
- Ensuring consistent operational standards across all locations.
- Leading and inspiring store managers to deliver exceptional customer service and strong commercial results.
- Assisting the region with training and development needs by supporting new staff during their induction.
- Supporting shop staff with the recruitment and induction of volunteers.
- Promoting the Gift Aid scheme across shops in order to maximise opportunity and staff confidence.
- Assisting with stock take processes and analysis.
- Supporting with new shop openings by co-ordinating stock plans and equipment orders.
- Working with shop teams to identify items that should be sold on our online marketplaces (eBay).
Please see job description for further information about this exciting opportunity! Do not miss out! Click âapply' now to make an invaluable impact to the lives of our residents as our new Retail Area Support Manager.
Closing date: Monday 13th April 2026
Proposed first stage interview date: Thursday 16th April 2026
ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community. ExtraCare is committed to making our recruitment practices as fair and inclusive as possible for all. This includes making reasonable adjustments to support candidates throughout the recruitment process. ExtraCare does not participate in the current âUK Visa Sponsorshipâ scheme, and we would not be able to facilitate sponsorship. ExtraCare reserve the right to close this advertisement early. Be one of the first to apply!
Retail Area Support Manager in Coventry employer: The Extracare Charitable Trust t/a Extracare Ltd
Contact Detail:
The Extracare Charitable Trust t/a Extracare Ltd Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Retail Area Support Manager in Coventry
â¨Tip Number 1
Get to know the company inside out! Research ExtraCare Charitable Trust, their mission, and values. This will help you tailor your conversations during interviews and show that you're genuinely interested in making a difference.
â¨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local charity events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
â¨Tip Number 3
Prepare for those interviews! Think about how your past experiences align with the role of Retail Area Support Manager. Practice answering common questions and have some examples ready that showcase your skills in retail and leadership.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen by the right people. Plus, it shows youâre serious about joining our team at ExtraCare!
We think you need these skills to ace Retail Area Support Manager in Coventry
Some tips for your application đŤĄ
Tailor Your Application: Make sure to customise your CV and cover letter for the Retail Area Support Manager role. Highlight your relevant experience in retail and any leadership roles you've had, as we want to see how you can contribute to our mission.
Show Your Passion: We love candidates who are genuinely passionate about making a difference. In your application, share why you're excited about working with ExtraCare and how you align with our values of supporting the community.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your skills and experiences quickly.
Apply Through Our Website: Donât forget to apply directly through our website! This ensures your application goes straight to us, and we can review it promptly. Plus, it shows youâre serious about joining our team!
How to prepare for a job interview at The Extracare Charitable Trust t/a Extracare Ltd
â¨Know the Charity's Mission
Before your interview, take some time to understand ExtraCare Charitable Trust's mission and values. This will help you align your answers with their goals, showing that you're not just interested in the role but also passionate about making a difference in the community.
â¨Showcase Your Retail Experience
Be ready to discuss your previous retail experience in detail. Highlight specific examples where you've improved customer service or driven sales. If you have experience in area management, share how youâve successfully led teams and ensured operational compliance across multiple locations.
â¨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges in a retail environment. Think of situations where you had to coach staff, manage stock takes, or support new shop openings, and be prepared to explain your approach and outcomes.
â¨Ask Insightful Questions
At the end of the interview, donât forget to ask questions! Inquire about the future growth plans for ExtraCare, how they measure success in this role, or what the team culture is like. This shows your genuine interest in the position and helps you determine if itâs the right fit for you.