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- Tasks: Support residents by maintaining their apartments and communal areas with a hands-on approach.
- Company: Join ExtraCare, a caring organisation dedicated to improving lives for older people.
- Benefits: Enjoy 33 days annual leave, free gym access, and generous pension contributions.
- Why this job: Make a real difference in the lives of residents while developing your maintenance skills.
- Qualifications: Experience in facilities maintenance, carpentry, plumbing, and strong communication skills.
- Other info: Flexible hours with opportunities for career growth in a supportive community.
The predicted salary is between 20730 - 25800 ÂŁ per year.
The ExtraCare Charitable Trust are currently recruiting a Facilities Maintenance Assistant at their New Oscott Village location. This is a fantastic opportunity for an experienced maintenance professional to join our friendly, dedicated team at New Oscott Retirement Village to support the village's commitment in delivering ExtraCare's mission of “better lives for older people”.
Benefits include:
- 33 days annual leave (FTE) pro-rata for part-time
- Buy and sell holiday
- Free life insurance
- Cycle2work scheme
- Attendance reward
- Free use of on-site gym
- Up to 9% employer pension contribution (5% employee)
- Blue Light Card discounts
- Enhanced maternity & paternity allowance
Role Details:
- Hours: 37.5 hours per week (occasional out-of-hour cover required)
- Salary: ÂŁ25,913.41
- Location: New Oscott Village, B23 5GL
What will you do as our Facilities Maintenance Assistant?
- Undertake preventive maintenance duties in the resident's apartments and in the communal areas.
- Be pro-active in the management of void properties, ensure water quality checks and general repairs are undertaken.
- Work with contractors on-site to improve own knowledge of systems and to ensure that they are working to risk assessments provided.
- Record repair requests and defects.
- Attend site on a rota basis in the event of an emergency situation outside of your normal working hours.
- Carry out a handy-person service for the residents, anything from picture hanging to assembling flat pack furniture.
Person Specification:
- Ideally, a facilities background in a multi-dwelling building.
- Skills in carpentry and plumbing.
- Flexible to support the village during emergency situations and outside of normal working hours as required on a rota basis.
- To take responsibility for the repairs and maintenance service with your team on-site.
- Have a working knowledge of MS Word and Excel to maintain a system for logging maintenance requests.
- Be reliable, punctual, and able to work unsupervised.
- Able to demonstrate strong communication skills including empathy.
- Excellent attention to detail.
- Committed to health and safety.
- COSHH or IOSHH desirable.
ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community. If you want to make a difference to peoples' lives, then please apply for the role of Facilities Maintenance Assistant today. We look forward to reviewing your application.
Closing date: Sunday 15th March 2026
Proposed interview dates: Monday 16th March 2026
ExtraCare is committed to making our recruitment practices as fair and inclusive as possible for all including making reasonable adjustments to support candidates throughout the recruitment process. ExtraCare reserves the right to close this advertisement early.
Facilities Maintenance Assistant in Birmingham employer: The Extracare Charitable Trust t/a Extracare Ltd
Contact Detail:
The Extracare Charitable Trust t/a Extracare Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Maintenance Assistant in Birmingham
✨Tip Number 1
Get to know the company! Research ExtraCare and their mission of 'better lives for older people'. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Facilities Maintenance Assistant role. You never know what insider info you might get!
✨Tip Number 3
Prepare for the interview by practising common questions related to maintenance and facilities management. Think about specific examples from your past work that demonstrate your skills in carpentry, plumbing, and emergency response.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the ExtraCare team and making a difference in people's lives.
We think you need these skills to ace Facilities Maintenance Assistant in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Facilities Maintenance Assistant role. Highlight any relevant maintenance work you've done, especially in multi-dwelling buildings, to show us you're the right fit!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Share why you’re passionate about supporting older people and how your background aligns with ExtraCare's mission. We love seeing genuine enthusiasm!
Show Off Your Skills: Don’t forget to mention your carpentry and plumbing skills, as well as your ability to work unsupervised. We want to know how you can contribute to our team and keep everything running smoothly!
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s straightforward and ensures your application gets to us directly. We can’t wait to see what you bring to the table!
How to prepare for a job interview at The Extracare Charitable Trust t/a Extracare Ltd
✨Know Your Stuff
Make sure you brush up on your facilities maintenance knowledge, especially in areas like carpentry and plumbing. Familiarise yourself with common repair tasks and preventive maintenance duties that you might encounter in a retirement village setting.
✨Show Your Empathy
Since you'll be working with older residents, it's crucial to demonstrate strong communication skills and empathy during the interview. Think of examples where you've successfully interacted with residents or clients, showing that you understand their needs and concerns.
✨Be Ready for Flexibility
The role requires flexibility, especially for emergency situations outside normal hours. Be prepared to discuss your availability and any past experiences where you've had to adapt quickly to changing circumstances or work under pressure.
✨Highlight Your Attention to Detail
Attention to detail is key in maintenance roles. Prepare to share specific examples of how you've ensured quality in your previous work, whether it’s through thorough inspections or meticulous record-keeping of maintenance requests.